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Manager - Enterprise Sales

3 months ago

Wilkesboro, United States Carolina West Wireless, Inc. Full time
Job DescriptionJob Description

FUN ENVIRONMENT. GREAT PEOPLE. EXCELLENT BENEFITS.

JOIN THE HOMETOWN TEAM

Overview of Position:

We are seeking a strategic and results-oriented Manager of Enterprise Sales to lead our efforts in acquiring and managing enterprise accounts. This role involves overseeing a sales team, executing consultative sales strategies, and utilizing business and technical acumen to address client needs and drive substantial business growth.

Your Responsibilities Will Include:

  • Lead and Develop the Sales Team:
    1. Supervise and mentor a team of enterprise sales representatives, providing guidance and support in consultative selling techniques and technical product knowledge.
    2. Define sales targets and KPIs, ensuring alignment with corporate goals and individual performance metrics.
    3. Conduct training sessions and ongoing coaching on consultative selling techniques.
  • Create and Implement Consultative Sales Strategies:
    1. Develop and execute consultative sales strategies that leverage a deep understanding of client business processes, technical requirements, and industry trends.
    2. Perform in-depth market and competitive analysis to identify and capitalize on opportunities for consultative engagements and strategic partnerships.
    3. Generate accurate sales forecasts and performance reports using CRM analytics and sales data to drive strategic decision-making.
    4. Develop and grow product and service use cases, telling the story of each product
  • Client Acquisition and Relationship Management:
    1. Ensure team cultivates and maintain strong relationships with key decision-makers and influencers at at small and medium business clients, employing consultative techniques to understand their needs and challenges.
    2. Enable and hold team accountable for presenting solutions that align with client’s technical requirements and business objectives.
    3. Oversee negotiations and contract discussions, utilizing advanced knowledge of product capabilities and integration requirements to secure long-term agreements.
  • Enhance Client Satisfaction and Retention:
    1. Ensure high levels of client satisfaction through proactive account management, technical support, and consultative problem-solving.
    2. Identify and pursue opportunities for account expansion, including upselling and cross-selling of advanced products and services based on evolving client needs and feedback.
  • Monitor and Optimize Sales Performance:
    1. Lead implementation of new CRM platform.
    2. Monitor and analyze sales activities, pipeline health, and performance metrics using CRM systems and sales analytics tools.
    3. Evaluate sales performance and client feedback to refine consultative sales strategies and enhance team effectiveness.
    4. Prepare and deliver detailed sales reports, including technical performance metrics and strategic insights, to senior management and stakeholders.
  • Cross-Functional Collaboration:
    1. Work closely with cross-functional teams including marketing, product development, and customer support to ensure a seamless client experience and alignment of sales strategies with product development and service delivery.
    2. Provide actionable insights from client interactions to inform product enhancements, technical support improvements, and strategic marketing initiatives.
  • Responsibilities to include other duties and functions as assigned

What You Bring to the Team:

  • 4-year degree in business or related field strongly preferred
  • Extensive experience in B2B sales, with a proven track record in consultative selling of technical products.
  • Strong leadership skills with experience in managing and developing a sales team.
  • Proficient in consultative selling techniques, including needs analysis, technical solution design, and value-based selling.
  • Deep understanding of wireless and/or IT-related products, their features, industry standards, and integration requirements.
  • Exceptional verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
  • Strong analytical and strategic skills to develop and implement effective sales plans.
  • Demonstrated ability to negotiate and close complex, high-value deals.
  • Experience with CRM systems (e.g., Salesforce, HubSpot) and sales analytics tools.
  • Strong interpersonal skills to include experience building strong relationships while exercising influence skills on all levels of the organization to achieve desired results
  • A relentless customer focus, ensuring the customer’s perspective is the driving force behind every decision
  • Ability to analyze financial data and integrate it in decision making
  • Keen understanding of basic business operations and the organizational levers (systems, processes, departments, functions) that drive profitable growth
  • Shows emotional intelligence by effectively being aware of, controlling, and expressing one’s emotions
  • Proven ability to train, support and motivate a field-based sales team to achieve stellar results
  • Proven Experience Getting Things Done
    • Excellent time management and organization skills and ability to juggle competing priorities
    • Ability to take initiative and work independently
  • Computer skills – highly proficient in Excel, Word, PowerPoint, Outlook, Planner, etc.
  • Must have and maintain a valid driver’s license
  • Ability to meet physical requirements of bending, stooping, lifting, sitting, and standing. Ability to use computer/keyboard and general office equipment, and ability to lift and carry up to 25 pounds.