Supervisor

4 months ago

Inglewood, United States Tower Mobility Full time
Job DescriptionJob DescriptionLeading the sustainable charge with a fleet of electric vehicles, Tower EV is on the cutting edge of green transportation.
 

As a Supervisor, your role is pivotal in ensuring the smooth functioning of our operations. You will be at the forefront, handling operational issues, and effectively escalating them to the appropriate departments. Your leadership will cultivate a work environment that fosters driver success and satisfaction, ultimately contributing to the overall success of Tower EV.

Your primary responsibilities will include implementing operational protocols, actively monitoring our operations and runners, and providing ongoing coaching to our drivers. Through regular coaching sessions, you will focus on enhancing road safety practices, ensuring proper app usage, promoting professionalism, and addressing any other pertinent concerns that arise.

Your expertise and experience will play a crucial role in maintaining high standards of service delivery and operational efficiency. We are confident that your dedication and leadership skills will greatly contribute to our continued success.

Job Title: Supervisor
Department: EV Operations
Reports to: EV Operations Managers

 

Key Responsibilities

Supervisors must be able to perform all of the essential functions listed below, with or without a reasonable accommodation.

 

Vehicles and Driving

  • Have an active California driver’s license and be approved on the company’s insurance.
    Be a safe driver and maintain a clean driving record throughout the term of your employment.
  • Meet minimum vision standards as required by the Department of Motor Vehicles (DMV) for safe driving.  If your driver’s license denotes that you must wear corrective lenses, you must wear them whenever driving for Tower EV.
  • Follow defensive driving techniques and adhere to traffic laws to minimize the risk of incidents.
  • Train Runners to ensure the vehicles are clean, replenished with supplies and tools for every shift.
  • Ensure that vehicle inspections for cleanliness and damages, both inside and outside are being submitted daily.
  • Manage the vehicle keys. 
  • Conduct weekly vehicle inspections to ensure there are no unreported damages to the vehicle and all tools/supplies are present in each vehicle.
 

Communications and Leadership

  • Proficiency in English, including reading, writing, speaking, and listening. 
  • Ability to read and understand maps, the Uber Dashboard, Tesla interface.
  • Ability to learn regularly used softwares such as Samsara, Scalefusion, Fleetio, and ADP Workforce
  • Maintain a positive attitude and assist drivers and runners with guidance.
  • Demonstrate strong problem-solving abilities to address unexpected challenges or issues that may arise during your shift duties.
  • Remain calm and composed under pressure and take proactive measures to resolve issues effectively.
  • Escalate issues to the right departments.
  • Delegating tasks to subordinates with clear directions.
  • Willingness to cover Runner responsibilities when Runners are not available.
 

Operations

  • Ensure the dispatch is conducted efficiently per standards of our operations. 
  • Create weekly schedules with Ops Manager and approve timecards on a daily basis.
  • Ability to maintain strong communication with Management.
  • Ensure Runners are providing the required tools to the Drivers prior to each shift. .
  • Monitor zoning for drivers and position them according to zone maps provided by the managers.
  • Monitor safety alerts and escalate to the safety department. 
  • Monitor performance on Uber dashboard and escalate repetitive low scorers to the ops managers.
  • Coach drivers of road safety, break compliance, professionalism, customer service. 
  • Answering phones to assist drivers with any road-side assistance. 
  • Ability to analyze any road-side situation and take the proper steps to efficiently resolve the issue. 
  • Help runners manage parking and traffic in the garage.
  • Ensure vehicles are being charged before shifts begin.
  • Delegate tasks to runners to minimize downtime.
  • Ensure coverage when runners are on breaks.
  • Monitor runners on a regular basis to ensure softwares like Samsara and Uber dashboard are being used appropriately.
  • Maintain and evaluate attendance points.
  • Assist with the setup of the newly arrived vehicles

Compliance 

  • Abide by all company policies.
  • Exercise caution and vigilance to avoid accidents and damages to company property.
  • Reiterate CA break compliancy to drivers and runners.
  • Be willing to undergo random drug testing as required by the California Public Utilities Commission (CPUC) regulations.
  • Maintain compliance with all drug testing policies and procedures to uphold safety standards.
  • Adhere to Company policy prohibiting the use, possession and/or consumption of alcohol and drugs while working.
  • Coach and issue warnings to drivers when they are out of line from company policy
 

General Skills and Qualifications

  • Be able to handle the mental stresses involved in interacting with various personalities and attitudes on a daily basis. 
  • Be open to feedback and coaching from management to improve performance and service quality. Demonstrate a willingness to learn and adapt to changes in company policies and procedures.
  • Maintain a clean workspace.
  • Willingness to take suggested company paid courses to improve personal growth.
  • Ability to work without supervision.
  • Problem solving skills are important to adequately fulfill this role.
  • Clear understanding of CA labor laws.
  • Be able to frequently move to interact with fellow employees. 
  • Deal with stress associated with a fast-paced work environment and multiple priorities/tasks. 
  • Make judgment decisions and adapt to changing situations, grasp and apply new ideas, communicate with various personalities at all levels and have the ability to apply common sense understanding to carry out detailed instructions.
  • Create and maintain a positive work environment and company culture.
  • Maintain company phone log up to date.
  • Approve inventory and submit purchase orders on a weekly basis.
 

Technology

  • Possess the ability to operate the Uber driver app, Tesla interface, Fleetio, and navigation systems proficiently.
  • Possess the ability to use Mac and windows OS, be familiar with google drive, docs and spreadsheets or other equivalent softwares. 
  • Stay updated on technological advancements and utilize relevant tools and resources effectively. 
  • Be able to quickly learn new apps/softwares/dashboards adopted and used in the company.
  • Abide by the company's cyber security policies.

Work Schedule

Supervisors are required to have flexible schedule availability to ensure there are no interruptions in the operations. Schedules may be adjusted anytime to meet the needs of the operations but the management will work with you to find a balanced and predictable schedule when possible. 

 

Communication Channels

The following are the official communication channels at Tower EV:

  • Emails; a towermobility.com email will be assigned to you. 
  • Dialpad; for calling
  • Whatsapp; for internal text messaging.
Texting with drivers is discouraged unless there is an emergency. All official communication must happen in the channels mentioned above.  

Benefits

  • Health Insurance Reimbursement 
  • Eligible for PTO
  • Paid Sick Leave
  • Growth Opportunities 
  • Selective Educational Reimbursements
  • 401k

Powered by JazzHR

eksWqb2mil

  • Maintenance Supervisor

    7 days ago

    Inglewood, California, United States CoSM Full time

    Cosm Maintenance Supervisor Job DescriptionCosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attractions.Job SummaryThe Maintenance...

  • Stewarding Supervisor

    2 days ago

    Inglewood, California, United States Legends Hospitality Full time

    Job Title: Stewarding SupervisorLegends Hospitality is seeking a highly skilled and experienced Stewarding Supervisor to join our team. As a key member of our hospitality team, you will be responsible for overseeing the stewarding staff and ensuring the highest level of service and quality in our restaurants and event spaces.Responsibilities:Oversee the...

  • Stewarding Supervisor

    6 days ago

    Inglewood, California, United States AEG Full time

    Job Title: Stewarding SupervisorLegends is seeking a highly skilled and experienced Stewarding Supervisor to join our team. As a key member of our hospitality team, you will be responsible for overseeing the stewarding staff and ensuring the highest level of service and quality in our restaurants.Responsibilities:Oversee the cleaning and storage of all wares...

  • Hospitality Supervisor

    2 days ago

    Inglewood, California, United States Legends Hospitality Full time

    Job Title: Steward SupervisorLegends Hospitality is seeking a highly skilled and experienced Steward Supervisor to join our team. As a key member of our hospitality team, you will be responsible for overseeing all stewarding staff and ensuring the highest level of service to our guests.Responsibilities:Oversee the cleaning and storage of all wares in the...

  • Area Supervisor

    4 days ago

    Inglewood, California, United States dd's Discounts Full time

    dd's Discounts W.Imperial HwyAs an Area Supervisor at dd's Discounts, you'll:**Safety First**• Understand that safety is the top priority and practice safe behaviors in everything you do.• Maintain a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.**Customer Focus**• Treat all Customers and...

  • Associate Clinical Supervisor

    3 weeks ago

    Inglewood, United States Autism Spectrum Interventions Inc Full time

    Job Title: ABA Clinical Supervisor (Associate Clinical Supervisor)Position Type: Part-TimeAbout the Position:We are looking to hire individuals who are willing to contribute immediately by supervising programs, training behavior therapists, overseeing the quality of each individual's program, manage data and measure intervention effectiveness, conduct and...

  • Maintenance Supervisor

    4 weeks ago

    Inglewood, United States CoSM Full time

    Cosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attractions. Cosm was born from the fusion of some of the greatest innovators in the...

  • Associate Clinical Supervisor

    4 months ago

    Inglewood, United States Autism Spectrum Interventions Inc Full time

    Job DescriptionJob DescriptionJob Title: ABA Clinical Supervisor (Associate Clinical Supervisor)Position Type: Part-TimeAbout the Position:We are looking to hire individuals who are willing to contribute immediately by supervising programs, training behavior therapists, overseeing the quality of each individual's program, manage data and measure...

  • Radiology Supervisor

    1 day ago

    Inglewood, California, United States Prime Healthcare Full time

    Job SummaryWe are seeking a highly skilled and experienced Radiology Supervisor to join our team at Centinela Hospital Medical Center. As a key member of our imaging services team, you will be responsible for providing leadership and supervision to our radiology technologists, ensuring the highest level of patient care and safety.ResponsibilitiesProvide...

  • Concessions Operations Supervisor

    4 weeks ago

    Inglewood, California, United States Compass Group, North America Full time

    Compass Group, North AmericaPosition Title: Concessions Operations SupervisorCompensation Range: $21.25Are you ready to be part of a vibrant team where you can advance your career? Compass Group is currently looking for a Concessions Operations Supervisor to join our team. In this role, you will be tasked with managing the activities of concession...

  • Area Supervisor

    1 day ago

    Inglewood, California, United States dd's Discounts Full time

    dd's Discounts W.Imperial HwyAs an Area Supervisor at dd's Discounts, you will be responsible for maintaining a safe and secure shopping environment for all customers and associates. This includes understanding and practicing safe behaviors, maintaining a high level of awareness on the sales floor, and treating all customers and associates with respect and...

  • RN Supervisor

    5 months ago

    Inglewood, United States Centinela Skilled Nursing West Full time

    Centinela Skilled Nursing West - RN Supervisor (Registered Nurse) is a licensed professional nurse directly under the supervision of the Director of Nursing Services. The RN Supervisor (Registered Nurse) is to assist the planning, organizing, developing and directing of nursing service to assure that the highest degree of quality resident care can be...

  • Retail Operations Supervisor

    3 weeks ago

    Inglewood, California, United States Finish Line Full time

    Overview of the Role at Finish LineWe are looking for committed professionals to enhance our store operations and guarantee that our customers receive outstanding service during their visits to Finish Line locations.Position Opportunities: Assistant Store Manager and Store SupervisorPosition Summary:Store Management roles (Assistant Store Managers and...

  • Fraud Lead Supervisor

    7 days ago

    Inglewood, California, United States VirtualVocations Full time

    VirtualVocations is seeking a Fraud Investigative Lead Supervisor to lead and conduct comprehensive investigations related to various types of fraud. Key Responsibilities: * Leading and conducting investigations to identify and prevent fraud * Contributing to state-specific reporting and regulatory-related fraud reviews * Training and mentoring Fraud...

  • Clinical Nursing Supervisor

    2 days ago

    Inglewood, California, United States Prime Healthcare Full time

    About the RoleWe are seeking a highly skilled Clinical Nursing Supervisor to join our team at Centinela Hospital Medical Center. As a Clinical Nursing Supervisor, you will play a critical role in supporting the administrative responsibilities of the department and working collaboratively with the unit Director and/or Manager.Key ResponsibilitiesDevelop and...

  • Operations Supervisor

    4 weeks ago

    Inglewood, California, United States Tower Mobility Full time

    Job OverviewAt Tower Mobility, we are at the forefront of sustainable transportation with our innovative fleet of electric vehicles. As an Operations Supervisor, you will play a pivotal role in ensuring seamless operational processes.Your leadership will foster a productive work environment that prioritizes driver success and satisfaction, ultimately...

  • Event Operations Supervisor

    4 weeks ago

    Inglewood, California, United States SoFi Stadium Full time

    Event Operations SupervisorJob Category: Food & Beverage Requisition Number: BANQU04794Company OverviewLEGENDSEstablished in 2008, Legends has evolved into a comprehensive experiential services agency, employing over 1,200 full-time and 30,000 seasonal staff worldwide. Our three primary divisions—Global Planning, Global Sales, and Hospitality—deliver a...

  • Clinical Nurse Supervisor

    4 days ago

    Inglewood, California, United States North American Staffing Group Full time

    Job SummaryWe are seeking an experienced LVN Supervisor to oversee the day-to-day operations of our clinic. The successful candidate will be responsible for managing a team of nurses, implementing quality medical management and cost containment health services, and ensuring the delivery of high-quality patient care.Key ResponsibilitiesManage a team of...

  • Operations Supervisor

    4 weeks ago

    Inglewood, California, United States Tower Mobility Full time

    Job OverviewAt Tower Mobility, we are at the forefront of sustainable transportation with our innovative fleet of electric vehicles. As an Operations Supervisor, you will play a vital role in ensuring seamless daily operations.Your leadership will foster a productive work environment that promotes driver performance and satisfaction, directly impacting Tower...

  • Steward Supervisor

    3 weeks ago

    Inglewood, California, United States Compass Group Careers Full time

    Job SummaryAs a Steward Supervisor with Compass Group Careers, you will play a vital role in ensuring the highest level of quality in all aspects of the department duties. You will assist shift supervisors and department directors in the day-to-day function of the department, maintaining a positive example for the team through professional interactions with...