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Product Manager

3 months ago

Markle, United States NOVAE LLC Full time
Job DescriptionJob Description

Who are we?

Founded in 1995, Novae started making trailers in January 2001 with the idea to offer quality products with great service, deal fairly with people, and recognize that suppliers, employees, community and customers are all important to success. Our purpose is to create opportunities for people to make their lives better and to leave a legacy of positive impact.

Headquartered in Markle, IN, Novae is one of the fastest-growing and most respected trailer manufacturers in North America, operating 12 distinct brands including Sure-Trac, H&H Trailers, CAM Superline, Trailerman, ITI Cargo, Midsota, and LOOK Trailers. Novae has grown both organically and through acquisitions to become the second largest trailer manufacturer in North America. Novae currently has more than 1,200 employees, 21 manufacturing facilities across 9 states and maintains an active dealer network of more than 1,100 partners.

Our company is driven strongly by growth and a set of core values the leadership team emphasizes: Embracing and Driving Change, Service-Minded, Strong Character, Self-Discipline, Accountability, Work Ethic.

In December 2021, Brightstar Capital Partners ("Brightstar"), a private equity firm focused on partnering with families, founders, entrepreneurs, and management teams, completed its acquisition of Novae LLC in partnership with the Company's two founders and senior management team. Under Brightstar’s ownership, Novae has already grown significantly in size and is poised to continue to grow.

Job Summary: Manage all activities relating to the creation and refinement of assigned product line(s) from research and ideation through transfer to production all while collaborating with cross-functional teams to make decisions and resolve differences throughout the process.

Essential Functions

  • Research and analyze market conditions and demand, competitive landscape, available customer feedback and needs, and industry trends.
  • Identify new opportunities and areas for improvement for assigned product lines. Drive innovation and continuous improvement through improvements.
  • Recommend new products and changes by crafting a business case that supports profitability and quality. Prioritize production development activities based on business value and customer feedback.
  • Define and communicate the product vision, strategy, roadmap, and objectives to stakeholders, including senior management, engineering, sales, marketing, and customer service. Translate strategy into detailed requirements for prototype construction and final product development with Engineering.
  • Lead the project management to ensure all product launches are on time, on budget and within scope. Lead problem solving activities to work through barriers. Act as the Subject Matter Expert (SME) during roll out of products, providing support as needed.
  • Measure and evaluate the product performance, user satisfaction, and business impact. Use data and insights to drive product decisions and enhancements. Define and track additional key performance indicators and success metrics for the assigned product line(s), if needed.
  • Conduct user testing, beta testing, and post-launch evaluation to measure and improve product quality and customer satisfaction.
  • Represent the voice of the customer within Novae LLC.
  • Assist in other areas and perform other duties, as needed. (This is not intended to be a comprehensive list of activities, duties, or responsibilities required for this job.)

Qualifications and Requirements

  • Bachelor's degree in engineering, business, or a related field; or equivalent demonstrated skills and abilities.
  • At least 3 years of experience in product management, preferably in the trailer industry to ensure strong knowledge of the trailer market, customers, and competitors.
  • Excellent communication, presentation, and interpersonal skills, and the ability to communicate effectively with technical and non-technical audiences.
  • Exceptional analytical, problem-solving, and decision-making skills, and the ability to use data and metrics to support product decisions and recommendations.
  • Highly organized, detail-oriented, and self-motivated, and the ability to manage multiple projects and tasks in a fast-paced and dynamic environment.
  • Proficient in using product management tools, such as Jira, Confluence, or similar.
  • Passionate about creating innovative and customer-centric products that deliver value and solve real problems.

Benefits

  • Medical Insurance (PPO + HDHP options)
  • Dental Insurance
  • Vision Insurance
  • Critical Illness Insurance
  • Accident Insurance
  • Supplemental Life Insurance (Employee, Spouse and Children)
  • 401(k) contribution after 30 days + company match on first 3%
  • Weekly Accrued PTO
  • Company Paid Short Term and Long Term Disability
  • Company Paid Life Insurance

www.novae.com

Novae LLC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Novae LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.