Vault Teller

4 weeks ago

Bossier City, United States Citizens National Bank of Bossier City Full time
Job DescriptionJob DescriptionSummary

Provides a variety of customer savings, checking and credit account transactions, as well as other customer services

Job Requirements

· High school diploma or equivalent

· One to two years experience as a teller at CNB

· Good interpersonal communication and computer skills

· Supervises teller staff

· Responsible for comprehensive, prompt and efficient customer transactions

· Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement

· Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances

· Promotes and explains other bank services. Cross-sells bank services such as safe deposit boxes, credit cards, etc.

· Receives consumer loan and other payments from customers ensuring that bank criteria for accepting such payments are met

· Places holds on accounts for uncollected funds, when applicable

· Issues money orders, stop payments and cash U.S. Savings Bonds

· Approve transactions to Authority Limit

· Balances cash drawer at the end of the shift and reports any discrepancies to the supervisor as necessary

· Reports malfunctions of teller terminals and other equipment used at the teller station

· Is responsible for checking night depository bags and recording proper information on the bank’s forms

· Operates within compliance rules and standards

· Provides on-the-job training for tellers on an as-needed basis

· Monitors tellers to ensure compliance with bank procedures and policies. Issues written and oral instructions on teller operations as necessary

· Ensures records to be current and correct (Logs and journals maintained in teller area)

· Assists tellers in locating cash discrepancies

· Manages more complicated window transactions and answers difficult customer questions

· Ensures that the teller station is properly stocked with forms, supplies, etc.

· Verifies money received or sent for deposit in the bank’s vault

· Balances the vault on a daily basis and maintains cash limits

· Ensures branch to be in compliance with security policy

· Ensure operation of ATM including Balancing and operation

· Performs other duties as required

Supervisor Responsibilities

Has supervisory responsibility for the branch tellers

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