Family Service Counselor

4 months ago

East Hanover, United States Park Lawn Memorial Group, LLC. Full time
Job DescriptionJob Description

Why Work for Restland Memorial Park?

Service

  • At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.
  • Work with leading experts in the funeral and cemetery profession.

Benefits

  • Financial assistant programs encouraging employees through education and development in industry related subjects.
  • Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges.
  • Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.
  • Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.
  • Employee Discounts on services, merchandise, and property to help our team members in their time of need.

Culture

  • We value honesty, courage, integrity, ethical behavior and the development of personal growth.
  • We are rooted in the communities to provide a personal touch to every family we serve.
  • We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.

Summary/Objective

This position will be responsible for establishing a professional relationship with the client families to ensure all needs are met at the time of need or on a pre-need basis and all options pertaining to interment, cemetery property, and related merchandise and services exceeds the families’ expectations.

Essential Functions

  • Performs duties in a professional and caring manner with personal appearance, honesty, integrity and ethical business acumen.
  • Provides tours and guides families to the cemetery lot location.
  • Builds relationships, ensures excellent service and develops potential referrals while attending services and visitations for client families; schedules and conducts aftercare appointments to ensure client family satisfaction and obtain referrals.
  • Ensures compliance within state and industry regulations and in accordance with company policies and procedures by accurately completing required documents, insuring proper interment verification process and conducting random audits.
  • Maintains strict adherence to pricing structures, meeting required timelines by submitting all contracts, required documents and payments to the Business Office.
  • Reports to the Sales Manager all progress, completes and submits all required reports timely.
  • Actively pursues the development of new prospects and community-based contacts by conducting presentations that highlight merchandise, services and the benefits of pre-need arranging at business locations, client family homes and public community events.
  • Sustains positive communication and cooperation with all funeral homes, departments and team members to ensure a service that exceeds the family expectations.
  • Consistently meets or exceeds company standards in revenue generation to maintain employment and benefits eligibility status.
  • Protects confidentiality of company and client family information, including but not limited to sales and marketing programs, materials, names and addresses of client families and any additional related information.
  • Participates in all required specific location and company training initiatives.
  • Identifies and responds to all hazards at location and on grounds.
  • Performs other duties as assigned.

Competencies

  • Communication Proficiency.
  • Teamwork Orientation.
  • Detail Orientation.
  • Thoroughness.
  • Customer Service Orientation.
  • Time Management.

Required Education, Experience, Certifications and Licensure

  • Four-year degree or equivalent combination of education, training and experience preferred.
  • Prefer college degree or some college required.
  • Proven track record of success in outside sales production strongly preferred.
  • May require the possession (or ability to obtain) an insurance license as required by applicable state law.
  • Valid state issued driver’s license in good standing and acceptable driving record.

Additional Eligibility Qualifications

  • Ability to read, write and speak English fluently. Bilingual is a plus.
  • Attend and perform work in a professional and courteous manner in accordance with the employer’s requirements.
  • Demonstrated willingness to participate in growing market share through community involvement.
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) preferred
  • Tactful and professional when dealing with complaints or dissatisfaction with services or merchandise.
  • Maintains a positive attitude and working environment through organization and communication.
  • Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment.

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • The duties associated with this position are generally performed in an indoor office setting.
  • Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes.
  • Equipment used to perform the essential function of this position includes, but is not limited to computer, fax, copier, merchant terminal, multi-line phone system, personal or company owned vehicle.
  • Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift to 25 pounds.
  • This position may also require reaching, pushing, and pulling.
  • This position may also be exposed to chemicals and/ or blood borne pathogens. Exposure risk is considered: Low

Travel

  • This position may require up to 10 percent out of area and overnight travel.
  • Travel is primarily local occurring during the business day only.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

  • Social Services Professional

    3 weeks ago

    East Hampton, New York, United States Family Service League Inc. Full time

    About the RoleFamily Service League Inc. is seeking a highly skilled and compassionate Social Worker to join our team at our Mental Health Clinic in East Hampton. As a Social Worker, you will play a vital role in providing individual and group therapy to children, families, and adults with a range of mental health and substance use disorders.Key...

  • Social Services Professional

    3 weeks ago

    East Hampton, New York, United States Family Service League Inc. Full time

    About the RoleFamily Service League Inc. is seeking a highly skilled and compassionate Social Services Professional to join our team at our Mental Health Clinic in East Hampton. As a key member of our multidisciplinary team, you will play a vital role in providing individual and group therapy to children, families, and adults with a range of mental health...

  • Spiritual Counselor

    2 months ago

    Hanover, United States VISITING NURSE ASSOCIATION OF HANOVER AND SPRING GROVE INC Full time

    Job DescriptionJob DescriptionJob Overview:We are seeking a compassionate and dedicated Spiritual Counselor, part-time, to provide non-denominational spiritual care services to patients, families, and caregivers. This professional position involves offering spiritual counseling directly or through collaboration with other spiritual counselors, including...

  • Substance Abuse Counselor/ CADC

    4 months ago

    East Orange, United States ADVANCED FAMILY COUNSELING SERVICES Full time

    Job DescriptionJob DescriptionBenefits:401(k)Health insuranceOpportunity for advancementPaid time offBenefits/PerksCompetitive CompensationGreat Work EnvironmentCareer Advancement Opportunities* MUST HAVE A VALID CERTIFICATION AS A "SUBSTANCE ADDICTION COUNSELOR" / CADCJob SummaryWe are seeking a Substance Abuse Counselor/CADC to join our team! As a...

  • Substance Abuse Counselor/ CADC

    4 months ago

    East Orange, United States ADVANCED FAMILY COUNSELING SERVICES Full time

    Benefits: 401(k) Health insurance Opportunity for advancement Paid time off Benefits/PerksCompetitive CompensationGreat Work EnvironmentCareer Advancement Opportunities* MUST HAVE A VALID CERTIFICATION AS A "SUBSTANCE ADDICTION COUNSELOR" / CADC Job SummaryWe are seeking a Substance Abuse Counselor/CADC to join our team! As a...

  • Senior Manager

    7 days ago

    East Hanover, New Jersey, United States Marcum LLP Full time

    Join Our Team as a Family Office Senior ManagerMarcum LLP is seeking a highly skilled and experienced Family Office Senior Manager to join our team in East Hanover. As a key member of our Private Client Services group, you will be responsible for providing exceptional service to our clients and their families.Key Responsibilities:Review and analyze financial...

  • Safe Haven Awake Overnight Counselor

    4 weeks ago

    East Boston, United States Vinfen Corporation Full time

    Schedule: Thu-Sat 11 pm-9 am Salary: $17.00 / hour Sign On Bonus: $2000; $1000 upon completion of 30 days, $1000 upon completion of 6 month As a Safe Haven Awake Overnight Counselor, you will provide support to and engage Safe Haven residents in a we Counselor, Overnight, Service, Education

  • Weekend Overnight Counselor

    3 weeks ago

    East Patchogue, United States Concern Housing Full time

    TitleWeekend Overnight Counselor About the OrganizationConcern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving...

  • Community Based Mental Health Clinician Counselor QMHP

    4 months ago

    Hanover, United States EMS of Virginia (Educating, Mentoring, Success) Full time

    Job DescriptionJob DescriptionCommunity Based ClinicianEMS of Virginia is seeking a Qualified Mental Health Professional (QMHP) registered with the Board of Counseling to provide Intensive In-home and Mental Health Skill Building Services in the greater Richmond area (city of Richmond, Henrico, Chesterfield, Petersburg, Hanover, and surrounding areas). We...

  • Lead Residential Counselor

    2 months ago

    East Hartford, United States Vinfen Full time

    Job Description Schedule:  Tue-Fri 3pm-11p, Sat 9am-5pm Salary: $ / hour A Lead Residential Counselor provides direct support to people with behavioral conditions as well as intellectual and developmental disabilities in a small group residential setting or an individual living arrangement. He or she works together with the people we serve, their...

  • Weekday Overnight Counselor

    3 weeks ago

    East Patchogue, United States Concern Housing Full time

    TitleWeekday Overnight Counselor About the OrganizationConcern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving...

  • Intensive In-Community Counselor

    4 months ago

    East Rutherford, United States Asun Star Consulting, INC Full time

    Job DescriptionJob DescriptionDescription:In-Community Counselors provide therapeutic services to the IDD population and their families in their respective communitiestues This is a great opportunity for professionals who are looking for a flexible, part-time, per diem, work schedule. Intensive In-Community (IIC) will provide evidence based, emotional and...

  • School Counselor/Social Worker

    6 days ago

    East Elmhurst, New York, United States Lexington School for the Deaf Full time

    Job Title: School Counselor/Social WorkerLexington School for the Deaf is seeking a skilled School Counselor/Social Worker to join our team.Job Summary:The successful candidate will provide supportive counseling, consultation, and services to our linguistically, racially, and ethnically diverse students, their families, and the community at large.Key...

  • Safe Haven Awake Overnight Counselor

    4 weeks ago

    East Boston, United States Vinfen Full time

    Schedule: Thu-Sat 11pm-9am Salary: $22.00 / hour Sign On Bonus: $2000; $1000 upon completion of 30 days, $1000 upon completion of 6 month As a Safe Haven Awake Overnight Counselor, you will provide support to and engage Safe Haven residents in a welcoming and comfortable setting, designed as a safe, low-demand alternative to the streets or shelters for...

  • PSR Counselor

    2 weeks ago

    Hanover, Pennsylvania, United States Chrysalis Health Full time

    Job Summary:Chrysalis Health is seeking a highly motivated and compassionate individual to join our Psychosocial Rehabilitation team as a PSR Counselor. As a key member of our team, you will play a vital role in facilitating groups for adults living with mental health and substance use disorders in a day treatment setting.Key Responsibilities:Facilitate...

  • Weekend Overnight Counselor

    4 weeks ago

    East Patchogue, United States Concern Housing Full time

    About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and...

  • Educational Counselor for Diverse Communities

    4 weeks ago

    East Elmhurst, New York, United States Lexington School for the Deaf Full time

    Job OverviewPosition: Educational Counselor/Social WorkerDepartment: Positive Behavioral Interventions and Supports (PBIS)Supervisor(s): PBIS SupervisorFLSA Status: ExemptPosition Type: Full Time, 10-Month, Benefits EligiblePOSITION SUMMARY:The Educational Counselor/Social Worker is responsible for delivering supportive counseling, consultation, and services...

  • Sales Counselor

    2 weeks ago

    East Stroudsburg, Pennsylvania, United States StoneMor Full time

    About Everstory PartnersAt Everstory Partners, our mission is to provide compassionate and personalized support to individuals and families navigating the complexities of loss. We strive to create supportive spaces where people can find solace, meaning, and hope in the midst of grief.The RoleWe are seeking a skilled Sales Counselor to join our team in a...

  • Assessment Counselor

    7 days ago

    East Stroudsburg, Pennsylvania, United States Pyramid Healthcare Inc Full time

    Job OpportunityWe are seeking a highly skilled Assessment Counselor to join our team at Pyramid Healthcare Inc.About the RoleThe successful candidate will be responsible for conducting screenings and level of care assessments, using clinical knowledge and skill level. They will facilitate appropriate admissions to all levels of care based on ASAM criteria,...

  • Social Services Professional

    3 weeks ago

    East Hampton, New York, United States Family Service League Inc. Full time

    About the RoleFamily Service League Inc. is seeking a highly skilled and compassionate Social Services Professional to join our team at our Mental Health Clinic in East Hampton. As a key member of our multidisciplinary team, you will play a vital role in providing individual and group therapy to children, families, and adults with a range of mental health...