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Parts Counterperson
3 months ago
- Medical
- Dental
- Vision
- 401K
- Employee discount
- Oversee the parts sales process from start to finish
- Communicate with staff and customers in a friendly and professional manner
- Converse effectively/efficiently regarding customer parts status
- Read and understand the parts catalog when looking up and speaking to specific parts
- Answer phone calls, provide price quotes and other information to customers
- Review body shop estimates to verify the parts ordered are correct, and all pricing is in line with the estimate
- Provide high-level service to both internal and external customers
- Pull/fill orders from stock and maintain weekly bin checks to ensure the accuracy of stock
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Locate out-of-stock parts from outside sources and submit an emergency order, if necessary
- Make sure all internal requests for parts are billed on the service repair order
- Receive payment from retail customers or obtain credit authorization
- High School Diploma or equivalent and prior auto parts sales experience (preferred)
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts including discounts, interest, commissions, proportions, %, area, circumference, and volume
- Valid driver's license and clean driving record
