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![Entara](https://media.trabajo.org/img/noimg.jpg)
Jr. Platform Developer
3 months ago
We invite you to embark on your journey with Entara as a key resource in the delivery and maturation of our comprehensive PaaS offering Our proprietary, customized platform is at the heart of Entara's operations, and it is the tool that will drive our clients into their technological futures. We are seeking an energetic developer to join our quest to enhance, optimize, and maintain our platform—ensuring it is a game-changing investment both internally and externally.
Wielding the power of ITSM best practices, we require an enlightened Developer who has a knack for good, clean code and a desire to contribute to something great. Our ideal candidate has the ability to maintain and manage our existing framework while fixing bugs and developing enhancements – all with an eye for scalability and additional platform API integrations – while always keeping the end-user experience paramount.
While mainly diving into the weeds of day-to-day issues and priorities, our Developer will maintain a pulse on the SDLC, helping us to think one step ahead and ensuring our roadmap is in line with the future. Our Developer will work closely alongside our dedicated DevSecOps Team and will interface with departmental leadership on future-minded enhancement proposals. Are you the Automation-Focused Platform Artisan we've been looking for?
WHAT YOU'LL BE DOING(Otherwise known as the fine print, the list of job tasks and responsibilities.)
Entara's Jr. Platform Developer employs knowledge of programming and APIs to administer, maintain, and advance Entara's proprietary platform based on ServiceNow. Daily development tasks span completing enhancements, resolving known defects, building and maintaining integrations, working on version upgrades and performing monthly/quarterly maintenance tasks. Leveraging Python and Javascript programming skills and integration architecture knowledge, our Jr. Platform Developer contributes to continued platform development and serves as a key resource to the DevSecOps team, acting as a development resource on new module expansion projects, ServiceNow maintenance, integration projects, and issues requiring immediate resolution. Our Jr. Platform Developer reports directly to our DevSecOps Lead.
- Operational Platform Support for Entara and Platform Clients
- Attend daily standup to gather work assignments, scope out commitments, and provide status updates on open development projects.
- Troubleshoot reported issues on the ServiceNow platform (defects); determine appropriate remediation, and apply fixes (following standard change procedures).
- Ensure QA of developed features: consistently send completed features to testing by another team member and be available to test other developer's work, as needed.
- Develop and maintain third-party API integrations into the platform
- Execute periodic audit and maintenance schedules on platform components (CMBD, detection of unmanaged devices, etc.) to ensure data integrity, consistent standards across applications, and requirements fulfillment.
- Maintain consistent follow-through on development commitments and assigned timelines. Proactively call out roadblocks to timely delivery and escalate issues as necessary to maintain project integrity.
- Employ an understanding of Entara Core Processes utilized by Managed Services and Professional Services teams, adjusting the platform in ways that will continue to enhance our team's ability to execute with ease.
- Documentation
- Maintain and update standards documentation for platform maintenance in collaboration with DevSecOps Leadership and Architects.
- Utilize available testing procedures and plans for effective QA.
- Track your work in ServiceNow: enter time and work notes against applicable feature record.
- Communication
- Follow established communication guidelines to ensure platform stakeholders and impacted users are aware of impactful changes before they occur.
- Provide proactive updates to stakeholders and users on issues requiring immediate resolution, always employing an empathetic tone toward concerns and inquiries.
- Summarize applied changes and their purposes to platform stakeholders to ensure organizational awareness and consistency.
- Platform Advancement
- Provide perspective on development opportunities that may influence the platform roadmap.
- Collaborate with cross-company stakeholders to gather business requirements, identify, and promote enhancements to assist in Entara and client scalability.
- You are familiar with ServiceNow development and administration and boast the following competencies:
- Foundational understanding of Domain Separation
- Experience with UAT Testing
- Expertise working with RESTful APIs
- You have at least 2 years of experience developing software for business use and utilizing the following coding languages:
- HTML & CSS
- JavaScript (required)
- Python (required)
- Golang (bonus)
- You are available for an 8-hour shift (with standard breaks) generally performed between the hours of 8:00am - 5:00pm CT Monday-Friday. Being a true 24x7 operation, we all take the lead to keep our operations afloat. As a Developer, you will be an instrumental asset in our release cycle which may require you to (on occasion) be available after hours. You don't shrink away from unconventional hours when the task requires it—you pride yourself on being a team player.
- You're ready to be an effective remote worker and have a dedicated, private space for a home office with a private internet connection with at least 50MBPS bandwidth. Public Wi-Fi and shared common spaces do not meet these standards.
- A Mindful Artisan: You have a history of leveraging best practices, practicing innovative thinking, and employing excellence in execution to weave the platform's tapestry into a supportive business asset.
- An Agent of Completion: When it comes to the art of "getting it done", you press toward the finish line and never miss a beat when a new hurdle appears in your path. You take immense pride and ownership of each task at hand, with the skill of scaling each mountain one step at a time by breaking goals into realistic sprints of activity.
- A Defender for Standards: As much as you love thinking up new possibilities, you have a healthy appreciation for leveraging standards. Structure, Repetition, Scalability---these are terms that excite you because they ensure quality deliverables. You're not interested in just doing something flashy (though you have been known to employ a creative solution); your foundational eye toward development can stand the test of time.
You desire to contribute to a team culture that fosters & lives by our core values:
- Empathy: I put team and client before self.
- Excellence: I find inner joy in producing excellence.
- Execution: I value execution over intention in myself & others.
- Evolution: I am future-fascinated. Improvement is a lifelong quest.
Founded in 2001, Entara is an eXtended Service Provider (XSP) focused on providing cutting-edge technology and cyber security solutions to companies in regulated industries. With our roots in providing service to the electronic trading market, we are known for growing with the pace of technological change and the developing security needs of our clients. We are redefining ourselves - and our industry - and creating a new class of service providers, XSPs, because we recognize that MSPs and MSSPs are no longer what our clients need. Downward pressure from both regulators and insurance providers convinced us that it was time to integrate our IT and cyber security offerings and deliver strategic, future-facing solutions for our clients.
In order to build, maintain, and optimize these types of solutions, we need high-performing, highly collaborative teammates who are excited to join in this journey with us. There are several reasons why employees love being a part of the Entara team. We've been recognized as one of Chicago's Best and Brightest Companies to Work For since 2017. We are a remote-first workplace. We seek to build a team that's brought together by more than just skills, but who embrace a personal-alignment to the values that precede the work we deliver: Empathy, Excellence, Execution, and Evolution. If this sounds like you, let's connect and discover if we have the foundation to build something great together.
WHAT YOU GET IN RETURNAs an employee at Entara, you will have a direct impact on our operations, our clients, and your fellow EntaraCorps members. Because of that impact, you get our respect and gratitude for the role you play in making Entara the best it can be. We consider mentoring and participating in the continual learning of others to be absolutely essential for both you and your co-workers.
To reflect our commitment to our employees, we offer unlimited PTO, remote-first work, 401k matching, paid parental leave, employee outings (virtual and in person), reimbursement for approved seminars, conferences, and certifications, and 100% employee premium coverage for medical, dental, life, and disability insurance….and that's just the tip of the iceberg.