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Patient Account Analyst

2 months ago

Land O' Lakes, United States Encompass Health Full time
Job DescriptionJob DescriptionPosition details:

The Accounts Receivable Analyst I is responsible for all billing, collections, and account reconciliation for all assigned accounts.

Job Code: 100087

About Us:

As a national leader in post-acute care, Encompass Health (NYSE: EHC) offers facility-based patient care through its network of inpatient rehabilitation hospitals. With a national footprint that spans 153 hospitals in 36 states and Puerto Rico, the Company is committed to delivering high-quality, cost-effective rehabilitation. Encompass Health has been ranked by Modern Healthcare as a Best Place to Work.

Position Qualities:

  • This position is required to work 5 days onsite
  • Good verbal and written communication
  • Utilizes proper telephone etiquette
  • Actively listens in order to best handle calls and forwards messages in a timely manner
  • Facilitates onsite vendor building entry in collaboration with Plant Ops and Allied Security Guard
  • Assist onsite guests with directions, questions and/or needed escalations.
  • Answers, documents and escalates as needed to designated dept. all calls received via the front desk.
  • Assists with maintaining the front desk and all office areas.
  • Completes paper processes such as scanning and mailing claims, itemized statements, medical records, etc. along with appropriate documentation
  • Maintains and complies with audits, HIPAA, best practice and internal controls.
  • Attention to detail
  • Good time management skills and the ability to multitask in order to meet deadlines
  • Respond timely and professionally to questions and emails
  • Utilizes all available resources to perform daily tasks efficiently
  • Demonstrates a positive and team-oriented attitude
  • Ability to work closely with team members to achieve company goals
  • Escalates issues and rework related to job responsibility
  • Meets productivity standards for current role
  • Exercises basic knowledge of computer system.


Benefits:

  • Enjoy competitive compensation and benefits that start day one of employment, including: affordable medical, dental and vision plans provided to meet the needs of employees and their families.
  • Generous paid time off that increases with tenure.
  • Tuition reimbursement and continuing education opportunities.
  • An employee assistance program for counseling and mental health needs.
  • Company-matching 401(k) and employee stock-purchase plans.
  • Flexible spending and health savings accounts.
  • Introductory 4 week training period
  • Cross-training opportunities available
  • Internal growth and advancement
  • Flexibility of schedule based on position, team assignment and training.
    • Available schedules are Monday thru Friday:
      • 7:45 am to 4:15 pm
      • 8:00 am to 4:30 pm
      • 8:30 am to 5:00 pm
      • 9:00 am to 5:30 pm
      • 9:30 am to 6:00 pm


All employees must reside within 100-mile radius of our location at 16680 Balance Cove, Land O' Lakes, FL 34638.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Qualifications

License or Certification:

- None

Minimum Qualifications:

- High School Diploma or GED preferred

- Preferred 2 years previous business office billing and collection experience

- Knowledge of UB, 1500 claim forms, CPT codes, HCPC codes, and ICD-10 codes

- Strong third party payor knowledge

- Working knowledge of Microsoft Excel

Machines, Equipment Used:

- General office equipment such as computer/laptop, telephone, copy/fax machine, calculator, scanner

- Microsoft Office software, to include Outlook, Word, and Excel

Physical Requirements:

- Near vision, visual acuity, speech recognition, speech clarity

- Ability to lift, lower, push, pull, and retrieve objects weighing a minimum of 15 pounds. Reasonable assistance may be requested when lifting, pushing, and/or pulling exceeds these minimum requirements

Skills and Abilities:

- Oral communication, written communication, active listening

- Information ordering, deductive reasoning, social perceptiveness, time management, critical thinking

- Ability to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner

- Ability to work independently without constant supervision

Environmental Conditions:

- Indoor, temperature controlled, smoke-free environment

- Handicapped accessible

- May work under stressful circumstances at times

Proficiency or Productivity Standards:

- Has regular, reliable and predictable attendance and punctuality

- Adheres to dress code including wearing ID badge

- Adheres to company Standards of Business Conduct

- May be required to work weekdays and/or weekends, evenings and/or night shifts if needed to meet deadlines

- May be required to work on religious and/or legal holidays on scheduled days/shifts

- May be required to perform other duties as assigned by supervisor

- This position will support cultural diversity by promoting and maintaining an inclusive work environment and culture that is respectful and accepting of diversity