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Experienced Pool Repair Technician

1 month ago


Scottsdale, United States National Pool Partners Full time
Job DescriptionJob Description

National Pool Partners (NPP) is a family of companies with a mission to elevate the pool service industry and make pool ownership enjoyable. As a growing Company, we are always looking to expand our team with those who display the following characteristics that align with our core values:

  • Positive
  • Customer-centric with a passion for serving others and delivering results
  • Self-starter
  • Reliable and looking to grow in a fast-paced business

As a member of the team, you will enjoy:

  • Working for a dynamic company with a people-first culture
  • Medical benefits, including company-paid dental
  • 401k with Company match
  • Tremendous opportunities for growth and development

We're actively looking for a Pool Repair Technician, and a summary of the role can be found below. If this opportunity aligns with your background, skills, and interests, we strongly encourage you to apply and/or share this ad with a member of your network who may be a great fit

**MUST have experience as a swimming pool repair technician, a valid driver's license, and a clean driving record.**

REQUIREMENTS:

Must have a high degree of mechanical aptitude and strong knowledge in swimming pool operation systems. Familiarity with the different manufacturers/brands of equipment. The candidate should be self-motivated, have the ability to work efficiently with little oversight, and possess a willingness to communicate and share knowledge and insight with customers tactfully and respectfully while presenting a professional image. You must be dedicated to meeting deadlines, possess strong customer service skills, excellent verbal and written communication skills, and effective organizational skills.

KEY SUCCESS FACTORS:

As a Repair Technician, your primary responsibilities include, but are not limited to:

  • Promote Company values and customer care

  • Have a great working knowledge of pool chemistry and the ability to explain it to the client

  • Ability to troubleshoot repairs as needed

  • Have a working knowledge of pool plumbing and electrical wiring for pool/spa heaters and heat/cool pumps.

  • Promote Company values and customer care

  • Complete daily records of work performed

  • Install and repair pumps, filters, heaters, and automation systems

  • Manage daily schedules with repair staff to ensure efficiency

  • Work with office staff to ensure a high degree of accuracy with regard to accounting and billing

  • Improve processes and come up with innovative ideas to help us grow to the next level

  • Explain needs to customers and get approval for any repairs needed

  • Perform all duties with a customer and safety-first mindset

  • Manage customer care issues and complaints

  • Present yourself in a professional manner always

  • Have a great attitude

Benefits—We offer best-in-class benefits, including free employee dental insurance, paid vacation, and a 401k. We are growing, so career development opportunities are available.

Compensation – This is an hourly nonexempt position that is paid weekly. You will receive paid on-the-job training and all the tools you need to succeed. Starting pay will depend on experience. $25-$28 hourly

If you want to be a part of something amazing, please apply

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

Workforce diversity is an essential part of our company, and it ensures our commitment to quality and the future. We encourage you to apply regardless of race, gender, color, religion, national origin, age, disability, marital status, sexual orientation, or veteran status. Please let us know if you need accommodation to participate in the application process.