Customer Experience Intern
2 weeks ago
Job Description:
SIOS Technology Corp. is seeking talented Customer Experience Interns to join our fast-paced, agile and fun CX team at the R&D office located on the University of South Carolina campus (Columbia, SC). Under supervision, you will:
- Provide day-to-day support to customers with valid support contracts to ensure that customer expectations are exceeded.
- Identify, troubleshoot, and resolve issues reported.
- Enter issues into the Help Desk system, and update status as it changes.
- Update and maintain self-service documentation on common fixes.
- Work on special projects as assigned by the team or management
- Work with multiple teams to review and update training materials and create sustainable online courses via a Learning Management System (LMS)
- Small code / coding tasks (web, scripting, API integration)
What we look for:
- Excellent communication skill
- Strong attention to detail
Experiences in the following technical areas:
- MS Office Skills
- Google Suite
- Scripting
- Project Management
Eligibility for Internship:
- Currently enrolled in college or university pursuing Bachelor's, Master's, or Ph.D. degree in computer science, math, or related discipline.
- You are planning to return to school for the fall semester in 2024 (at least a junior-year level).
- You live in an area where you can drive to our R&D office located in Columbia, SC.
Where do you work?
- You can work from your home or our office in Columbia, SC (on the UofSC campus). However, you will be asked to come to the office from time to time for meetings.
-
Customer Service Center Intern
7 days ago
Columbia, United States Central Bank of Boone County Full timeJob Description This intern position will be assigned to the Customer Service Center’s debit card services team and partner with the Flourish Program. Provides customer service via incoming telephone, web chat, and email concerning all areas of the applicable holding company markets, keeping in mind our legendary service standards. Answers questions,...
-
Customer Experience Associate
4 days ago
West Columbia, United States Storage Mart Full time** Customer Experience Associate** **Job Category****:** Sales Resource Center **Requisition Number****:** CUSTO002160 Showing 1 location **Job Details** **Description** We are looking for full-time friendly, committed, and driven team members for our Sales Resource Center. StorageMart representatives answer sales calls, address customer needs, collect and...
-
Manufacturing Intern
1 week ago
Columbia, United States GENERAL MANUFACTURING, LLC Full timePAY RATE: $12.00-$15.00/hour, based upon hands on experience with assembly and new product designTHE COMPANY: General Manufacturing designs and manufactures Ultradyne rifle sights and muzzle breaks. We proudly manufacturer all of our products and accessories in the USA with headquarters located in Columbia, MO. All of our products are engineered using a...
-
Manufacturing Intern
5 hours ago
Columbia, United States GENERAL MANUFACTURING, LLC Full timePAY RATE: $12.00-$15.00/hour, based upon hands on experience with assembly and new product design THE COMPANY: General Manufacturing designs and manufactures Ultradyne rifle sights and muzzle breaks. We proudly manufacturer all of our products and accessories in the USA with headquarters located in Columbia, MO. All of our products are engineered using a...
-
Customer Marketing Manager
3 weeks ago
Columbia, United States Cat America Full timeJob DescriptionJob DescriptionRequirements:•Bachelor’s degree preferred or equivalent work experience required•5+ years of proven work experience in customer marketing, customer advocacy, or similar role (preferably in a B2B SaaS environment)•You have a passion for storytelling and have a true curiosity around customers, their challenges, usage...
-
Customer Marketing Manager
1 month ago
Columbia, United States Cat America Full timeJob DescriptionJob DescriptionRequirements:•Bachelor’s degree preferred or equivalent work experience required•5+ years of proven work experience in customer marketing, customer advocacy, or similar role (preferably in a B2B SaaS environment)•You have a passion for storytelling and have a true curiosity around customers, their challenges, usage...
-
Continuous Improvement Leader
4 weeks ago
West Columbia, United States Lennox International Inc Full timeCompany Overview: Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in...
-
Recruiting Intern
1 month ago
Columbia, United States Real Equity Management Full timeJob DescriptionJob DescriptionCOMPENSATION RANGE: $14.00-$15.00/hour based upon previous applicable experience. THE COMPANY: Real Equity Management (REM) is a privately owned design-build and property management firm based in Columbia, Missouri. For more than 20 years, we have fulfilled community needs by building a diverse commercial and residential real...
-
Continuous Improvement Leader
3 days ago
West Columbia, South Carolina, United States Lennox International Full timeCompany Overview: Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in...
-
Continuous Improvement Leader
2 days ago
West Columbia, South Carolina, United States Lennox International Full timeCompany Overview: Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in...
-
Customer Support Trainee
4 weeks ago
Columbia, United States Nas Management, Inc. Full timeWe provide some of the most cutting-edge customer service and sales services to all of our name-brand, household clients. We are always looking for a way to maximize our ROI and provide high-quality service. Due to a new partnership, we have seen rapid growth and are in immediate need of a lively and team-oriented Customer Support Trainee to join our...
-
Marketing Intern
3 weeks ago
Columbia, United States Mosquito Hunters Full timeCompany Overview Mosquito Hunters helps homeowners enjoy their yards by providing mosquito, flea and tick control treatments. We like to say that we are not in the mosquito business, we are in the loyalty business. Our focus is solely on forming positive relationships and providing support. By doing this, we know that profitability and customer loyalty...
-
Manufacturing Customer Liaison
1 week ago
Columbia, United States Madison-Kipp Full timeHere at MKC, we are one of the leaders in our field of high-pressure die casting and precision machining for customers in the automotive and recreational markets. We are proud of our 120-Year History and Culture. Job Summary The Manufacturing Customer Liaison is responsible for Madison-Kipp Corporation (MKC) communication between several internal departments...
-
Operations Intern
1 month ago
Columbia, United States Real Equity Management Full timeJob DescriptionJob DescriptionHOURLY COMPENSATION: $13.00-$15.00/hour based upon experience! POSITION START DATE: ASAPTHE HIRING COMPANY: Real Equity Management (REM) is a privately owned design-build and property management firm based in Columbia, Missouri. For more than 20 years, we have fulfilled community needs by building a diverse commercial and...
-
Claims Customer Service Advocate
1 week ago
Columbia, United States Mindlance Full timeJob Title: Claims Customer Service Advocate Job Location: Columbia, SC Zip Code: 29201 Top 3/5 Skills: · Customer Service · Inbound/outbound call · Data Entry · Claims processing Job Responsibilities Responsible for responding to customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and...
-
Claims Customer Service Advocate
3 weeks ago
Columbia, United States Mindlance Full timeJob Title: Claims Customer Service Advocate Job Location: Columbia, SC Zip Code: 29201 Top 3/5 Skills: · Customer Service · Inbound/outbound call · Data Entry · Claims processing Job Responsibilities Responsible for responding to customer inquiries. Inquiries may be non-routine and...
-
Security Compliance Intern
2 weeks ago
Columbia, United States C2 Essentials Full timeThe internship program introduces cyber security concepts, security assessment methodologies, and different frameworks that are used to meet the risk management and compliance needs of both government and commercial clients. There are multiple intern openings available with immediate start dates. As an intern you will experience the cyber security and...
-
Customer Support Analyst
3 weeks ago
West Columbia, United States Prosyntix Full time**Customer Support Analyst .** ** Columbia, SC** Negotiable 462 Contract To Hire Prosyntix is currently recruiting for a Customer Support Analyst Role located in Columbia, SC. They are looking for a candidate that will provides quality support with a high degree of customer satisfaction on technical and operational requests/questions in a professional and...
-
Internal Auditor
1 month ago
Columbia, United States University System of Maryland Full time**Purpose of Position** In-charge auditor from simple to complex audit engagements. Develops audit programs, leads all aspects of audit engagements or works in coordination with other lead assigned auditors. Coordinates and assures superior completion of all phases of audit engagements. Primary focus will be operation and financial audits. Occasions will...
-
Continuous Improvement Leader
3 days ago
West Columbia, South Carolina, United States Lennox International Full timeCompany Overview: Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in...