Major Incident Manager

4 weeks ago


Kirkland, United States Skill on Tap Full time
Job DescriptionJob DescriptionLocation: Redmond, WAHybrid - 2 days a weekJob Summary:1. Manage and oversee the infrastructure, performance, reliability, and compliance of Azure Service.2. Drive improvements and enhance system reliability and scalability through automation and root cause analysis.3. Lead and coordinate response to major incidents affecting the Azure Service infrastructure.4. Collaborate with various teams for effective incident resolution and communication.5. Provide 24/7 support, including participation in on-call rotations, and cover weekends and holidays as required.6. Maintain strong communication with internal stakeholders and customers during incident resolution.7. Develop and maintain documentation and training materials related to incident management processes.8. Exhibit strong analytical, problem-solving, and organizational skills.9. Demonstrate excellent written and oral communication skills.10. Work independently with minimal supervision, as well as collaboratively in a team environment.#incidentmanager #azureservices #azureinfrastructure #incidentmanager #azureservices #azureinfrastructure #incidentmanager #azureservices #azureinfrastructure

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