Bilingual Community Relations Coordinator

2 days ago

Addison, United States Familia Dental Full time
Job DescriptionJob Description

We are looking for a CRC to cover our Northwest Chicago Suburb Dental Offices This position will assist with our Addison, Elgin, and Wheeling offices and potentially more surrounding areas. If you are outgoing, love interacting with people and have a drive to do better for your community, this could be a great fit for you

About the Company

Familia Dental was established in 2008 and has grown rapidly because of our quality dentistry and our caring, compassionate approach to all people. Our practice exemplifies the core values of quality, honesty, and care in everything that we do. Our company strives in community outreach and internal growth. Join our family to be a part of giving back to your community and making a difference every day. Familia Dental is a big believer in internal growth, making it a great company to turn a job into a career.

Job Purpose
To effectively and efficiently lead Familia Dental's community marketing efforts under the supervision of the Director of Community Relations. This position will ensure the execution of strategies to improve market presence and meet patient target goals by effectively delivering the company's vision, mission and values to the communities we serve.

Responsibilities

The Community Relations Coordinator will market the assigned office or offices in the community with Neighborhood Marketing, Events and Table Days, Doctor and Agency Referrals, Oral Health Presentations, Mobile Dental Services and Dental Screenings. The Community Relations Coordinator will assume the following duties, not limited to:

  • Increase the number of new patients for the assigned office or offices and reach monthly targets set forth by the Director of Community Relations.
  • Develop and execute monthly marketing plans.
  • Develop and cultivate relationships with local organizations and businesses to increase the number of new patients such as community agencies, school systems, and physician offices.
  • Develop and cultivate relationships with key community leaders as well as appointed and elected officials.
  • Communicate any local opportunities with the Director of Community Relations.
  • Provide an active, reliable presence at health fairs and other community venues, providing accurate information and referrals for community members seeking dental services.
  • Implement dental hygiene educational programs in the community, in coordination with Familia Dental education program leadership.
  • Maintain logs and issue monthly reports on community engagement and outreach activities to inform colleagues, managers, directors, and senior leaders across the organization of community engagement progress.
  • Responsible for maintaining control of budgeted costs for marketing. Provides periodic reporting to management.
  • Recommend strategies to integrate into local regional marketing plans via collaboration agreements of memorandums of understanding.
  • Responsible for coordinating Dental Days and Signature Co-Branded Events with Manage Care Organizations and other larger community partners.
  • Responsible for coordinating mobile dental services at Schools, Daycares and Head-Start Programs.
  • Work closely with employers to also drive cash and insurance patients to your assigned offices.
  • Work closely with the office staff to drive Google Reviews.
  • Meeting and achieving quarterly goals set forth by the Director of Community Relations.
  • Protect confidentiality of patient information.
  • Follows and enforces adherence to established policies, procedures, and regulatory requirements.
  • Understand and follow HIPAA regulations and maintain confidentiality.
  • Learn and follow Familia Dental’s administrative and operational procedures.
  • Review and follow the Employee Handbook to ensure consistent standards.
  • Maintain professional working environment within office team.
  • Additional delegable duties may be assigned.

Required Skills/Abilities:

  • Bilingual Spanish/English is REQUIRED
  • Excellent customer/patient service and verbal communication skills.
  • Previous sales and marketing experience is required.
  • Experience with cold calling a plus.
  • Familiarity with the Medicaid System, a plus.
  • Familiarity with insurance processing, a plus.
  • Must be comfortable working directly in under-served markets.
  • Must have a high level of compassion and high level of service for the patients of Familia Dental.
  • Ability to read, write, speak, and understand information and effectively present information one-on-one with patients.
  • Ability to apply common sense understanding to carry out details written or verbally instructed.
  • Basic computer knowledge and experience with dental management software experience.
  • Requires a high degree of initiative, self-motivation, accountability, and independent judgment.
  • Ability to work in fast paced, patient-focused environment.
  • Detail oriented with the ability to multi-task.
  • Organizational skills. The Community Relations Coordinator should have excellent organizational skills; ensure all record keeping and regulatory requirements are fully and accurately completed.

Education and Experience:

  • Bachelor’s degree is preferred, but consideration will be given to candidates with comparable work experience in community engagement or community health education with demonstrated results.
  • Requires excellent customer service skills.
  • Bi-lingual Spanish speaking skills a plus, but not required.
  • Must have a valid drivers’ license.

Physical Requirements:

  • Ability to walk and/or stand for extended periods of time to represent the company at functions such as Health Fairs, Table Days, and Health screening events.
  • Ability to bend, climb stairs and lift up to 20 lbs. regularly to set up displays and move equipment/supplies.

  • Bilingual Licensing Coordinator

    2 weeks ago

    Addison, Texas, United States Phpagency Full time

    About PHP Agency LLC PHP is a life insurance field marketing organization, founded in Our CEO is entrepreneur Patrick Bet David. PHP partners with leading insurance and annuity carriers to offer a comprehensive basket of insurance products to a diverse client base. PHP provides a part-time or fulltime opportunities to individuals pursuing careers as life...

  • Community Mental Health Coordinator

    2 weeks ago

    Addison, United States Northeast DuPage Family and Youth Services Full time

    **Organization Overview** Northeast DuPage Family and Youth Services (NEDFYS) is a not-for-profit social service agency that provides affordable, high-quality, community-based social services to residents in DuPage County. NEDFYS serves under-resourced residents through individual counseling services, partners with other community agencies and schools to...

  • Entry Level Communications Coordinator

    3 weeks ago

    Addison, United States Elle Seller Full time

    Job DescriptionJob DescriptionWe are seeking a highly motivated and energetic individual to join our team as an Entry Level Communications Coordinator. In this role, you will play a key role in executing communication strategies and maintaining brand consistency. The successful candidate will have excellent written and verbal communication skills, be...

  • Entry Level Communications Coordinator

    2 weeks ago

    Addison, United States Elle Seller Full time

    Job DescriptionJob DescriptionWe are seeking a highly motivated and energetic individual to join our team as an Entry Level Communications Coordinator. In this role, you will play a key role in executing communication strategies and maintaining brand consistency. The successful candidate will have excellent written and verbal communication skills, be...

  • Customer Relations Specialist

    1 month ago

    Addison, United States The Cary Company Full time

    The Cary Company is seeking an ambitious, energetic individual to support our Addison, IL office as a Customer Relations Specialist. This position is perfect for those who thrive on managing multiple tasks while providing world-class customer service. In addition to being an excellent support for our sales force and management staffs, we are seeking a...

  • Customer Relations Specialist

    4 weeks ago

    Addison, United States The Cary Company Full time

    The Cary Company is seeking an ambitious, energetic individual to support our Addison, IL office as a Customer Relations Specialist. This position is perfect for those who thrive on managing multiple tasks while providing world-class customer service. In addition to being an excellent support for our sales force and management staffs, we are seeking a...

  • Bilingual Sales Representative

    1 week ago

    Addison, United States Fenix Protect Full time

    Are you a bilingual dynamo with a flair for delivering unparalleled customer service? Do you possess the linguistic prowess to seamlessly navigate English and Spanish, making you a communication maestro? Fenix Protect invites you to join our exclusive team as a Bilingual Home and Auto Warranty Representative! **Position**: Bilingual Home and Auto Warranty...

  • Bilingual Resident Service Specialist

    2 weeks ago

    Addison, United States UDR Full time

    Description UDR is now hiring a Resident Service Specialist to join our team at Addison Apartments at The Park. GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various...

  • Bilingual Resident Service Specialist

    2 weeks ago

    Addison, United States UDR Full time

    UDR is now hiring a Resident Service Specialist to join our team at Addison Apartments at The Park. GENERAL SUMMARY OF DUTIES:   Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction.  Maintain company customer service standards within the community.  Complete various administrative...

  • Recreation Coordinator, Preschool

    4 weeks ago

    Addison, United States Addison Park District Full time

    **Job Title**: Recreation Coordinator, Preschool **Department**: Recreation **Reports to**: Recreation Supervisor, Youth Programming **Job Class**: Extended Part-Time, IMRF Eligible, and Paid Time Off eligible **Work Hours**:Generally - During Calendar School Year 8:00 AM - 1:00 PM Monday-Friday. During Summer months mornings and afternoons, up to 29...

  • Customer Relations Specialist

    1 month ago

    Addison, United States The Cary Company Full time

    Job DescriptionJob DescriptionThe Cary Company is seeking an ambitious, energetic individual to support our Addison, IL office as a Customer Relations Specialist. This position is perfect for those who thrive on managing multiple tasks while providing world-class customer service. In addition to being an excellent support for our sales force and management...

  • Customer Relations Specialist

    4 weeks ago

    Addison, United States The Cary Company Full time

    Job DescriptionJob DescriptionThe Cary Company is seeking an ambitious, energetic individual to support our Addison, IL office as a Customer Relations Specialist. This position is perfect for those who thrive on managing multiple tasks while providing world-class customer service. In addition to being an excellent support for our sales force and management...

  • Prevention Coordinator

    2 weeks ago

    Addison, United States Northeast DuPage Family and Youth Services Full time

    **Northeast DuPage Family and Youth Services (NEDFYS) **is a not-for-profit social service agency with a mission to provide accessible, high-quality, community-based mental health and social services to residents in DuPage County. NEDFYS serves under-resourced residents through individual counseling services, partners with other community agencies and...

  • Bilingual Support Rep

    5 days ago

    Addison, United States RPC Company Full time

    Job DescriptionJob DescriptionWe are seeking a Bilingual Support Rep to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product...

  • Youth Program Coordinator

    6 days ago

    Addison, United States Northeast DuPage Family and Youth Services Full time

    **Northeast DuPage Family and Youth Services (NEDFYS) **is a not-for-profit social service agency with a mission to provide accessible, high-quality, community-based mental health and social services to residents in DuPage County. NEDFYS serves under-resourced residents through individual counseling services, partners with other community agencies and...

  • Bilingual Member Service Associate

    1 month ago

    Addison, United States GreenState Credit Union Full time

    Position Summary GreenState, a progressive, growing company, is now taking applications for a Member Service Associate. This position is responsible for acquiring, expanding, and enriching member relationships, while providing service in an exceptional manner. In this role you will cross-sell and provide credit union products and services to new and...

  • Bilingual Member Service Associate

    4 weeks ago

    Addison, United States GreenState Credit Union Full time

    Position Summary GreenState, a progressive, growing company, is now taking applications for a Member Service Associate. This position is responsible for acquiring, expanding, and enriching member relationships, while providing service in an exceptional manner. In this role you will cross-sell and provide credit union products and services to new and...

  • Bilingual Customer Service Representative

    2 weeks ago

    Addison, Texas, United States Workway Full time

    Workway is a professional staffing firm, working with organizations across the country to place exceptional candidates. No matter what position within the organization, you'll experience tremendous professional satisfaction in an environment where they genuinely support and appreciate each other. We are looking for a Bilingual Customer Service Representative...

  • Talent Acquisition Coordinator

    2 weeks ago

    Addison, Texas, United States Heritage Grocers Group Full time

    At Heritage Grocers Group, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another. Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and...

  • Talent Acquisition Coordinator

    1 month ago

    Addison, United States Heritage Grocers Group Full time

    At Heritage Grocers Group, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another. Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and...