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Food Runner/Server Assistant

2 months ago


Phoenix, United States The Global Ambassador Hotel Full time
Job DescriptionJob Description

Why The Global Ambassador  

  • Competitive rates  

  • Benefit eligibility for full-time employees including medical, dental, vision and more 

  • Paid time off 

  • Entrepreneurial spirit, our team is motivated to innovate & push the boundaries of the industry 

 

Who We Are 

Hospitality refined for a global mindset.  

The Global Ambassador is the newest addition to Author & Edit, a growing collection of hospitality experiences by restaurant innovator, Sam Fox. You can now be a part of The Global Ambassador, a 141-room hotel, complete with five uniquely inspired dining experiences, an exclusive member's club, and a bespoke fitness and wellness center. From the relaxed café and bistro and signature dining experience to the luxurious spa level, our guests, locals and members will be treated to a genuine and unrivaled collection of experiences. Join us in the journey of redefining luxury hospitality at a timeless destination.  

 

What You’ll Do  

  • Top priority is assisting the servers and bartenders and running food to tables 

  • Responsible for clearing and resetting tables after guests leave.  

  • Take tableware to dish-room and place silverware, dishes, glassware, etc. in appropriate areas for washing.  

  • Promptly clean tabletops, chairs, and booths and check the floor and clean as required.  

  • Reset and arrange tabletop.  

  • Obtain service area assignment at the beginning of each shift.  

  • Promptly greet guests as they are seated and bring bread, butter and water to table  

  • Respond appropriately to guest requests.  

  • Communicate guest requests to server as needed.  

  • Communicate with server and hostess to assure efficient seating, table utilization, and customer service.  

  • Prep service inventory: cut butter and fill ramekins, clean trash cans, bus tubs for bars, and fill ice bins.  

  • Ensure spills are cleaned up quickly, with as little disturbance to the guest as possible.  

  • Assist server, when possible, with food delivery, removing used tableware between courses, and providing tableware for next course, especially with large parties and during peak periods  

  • Thank guests as they are leaving.  

  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor. 

 

Qualifications 

  • Prior restaurant experience preferred. 

  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.  

  • Must have a great personality, desire to serve guests, and enjoy working as part of a team. 

  • Must be able to work in a standing position for long periods of time (up to 8 hours)  

  • Must be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.  

  • Must maintain a neat, clean and well-groomed appearance per TGA standards.  

  • Must follow safety procedures closely.  

  • Must be able to work on holidays and/or weekends. 

 

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required. 

We use eVerify to confirm U.S. Employment eligibility.