Food Runner/Server Assistant

2 months ago

Phoenix, United States The Global Ambassador Hotel Full time
Why The Global Ambassador

  • Competitive rates
  • Benefits available when you work 25 hours per week-including medical, dental, vision and more
  • Paid time off
  • Be a part of a luxury property recognized for its exceptional service and unique guest experiences.
  • Work with a dedicated team committed to redefining hospitality in Phoenix.
  • Opportunities for career growth within an expanding, forward-thinking hospitality brand.
Who We Are

Hospitality refined for a global mindset.

The Global Ambassador Hotel is a Michelin Key luxury destination in Phoenix, known for redefining urban hospitality. We offer a unique and sophisticated experience for our guests, combining exquisite service, luxurious amenities, and a vibrant community atmosphere. Our focus is on providing an extraordinary stay that sets new standards for luxury and service.

What You'll Do
  • Top priority is assisting the servers and bartenders and running food to tables
  • Responsible for clearing and resetting tables after guests leave.
  • Take tableware to dish-room and place silverware, dishes, glassware, etc. in appropriate areas for washing.
  • Promptly clean tabletops, chairs, and booths and check the floor and clean as required.
  • Reset and arrange tabletop.
  • Obtain service area assignment at the beginning of each shift.
  • Promptly greet guests as they are seated and bring bread, butter and water to table
  • Respond appropriately to guest requests.
  • Communicate guest requests to server as needed.
  • Communicate with server and hostess to assure efficient seating, table utilization, and customer service.
  • Prep service inventory: cut butter and fill ramekins, clean trash cans, bus tubs for bars, and fill ice bins.
  • Ensure spills are cleaned up quickly, with as little disturbance to the guest as possible.
  • Assist server, when possible, with food delivery, removing used tableware between courses, and providing tableware for next course, especially with large parties and during peak periods
  • Thank guests as they are leaving.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
Qualifications
  • Prior restaurant experience preferred.
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace.
  • Must have a great personality, desire to serve guests, and enjoy working as part of a team.
  • Must be able to work in a standing position for long periods of time (up to 8 hours)
  • Must be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
  • Must maintain a neat, clean and well-groomed appearance per TGA standards.
  • Must follow safety procedures closely.
  • Must be able to work on holidays and/or weekends.


The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required.

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