Personal Banker/New Accounts Representative

4 weeks ago

Saint Louis, United States Triad Bank Full time
Job DescriptionJob Description

Triad Bank is a full-service financial institution established in 2005 with a mission to provide a wide range of commercial and personal banking services to closely held businesses, their owners and families. Our relationship-based approach gives our valued clients the comfort of knowing all of their banking needs will be satisfied by a locally owned financial institution that provides creative solutions, exceptional service and a quick turn-around for any financial need.

Triad Bank is looking to hire a Personal Banker.

This is a fulltime position, Monday thru Friday 8am to 5pm. No Saturdays

Qualifications:

  • 1-2 years of recent banking experience required
  • Must possess excellent customer service skills
  • Present a professional image
  • Knowledge of safe deposit admissions
  • Communicate and cooperate with others (internal and external) to produce needed outcomes and meet goals.
  • Skillful at establishing priorities and channeling efforts productively
  • Demonstrate flexibility, versatility, commitment, and good judgment
  • Ability to be well organized in an environment of diverse responsibilities
  • Operate a personal computer and appropriate software packages

Primary Job Duties:

  • Understand all Bank Deposit Products
  • Answer incoming phone calls.
  • Assist customers with specific requests, including but not limited to:
    • Stop Payments
    • Online banking - setting up, unlocking, Bill Pay and Message Center requests.
    • Account Questions
    • Transfers
    • Wires
    • Address Changes
    • Check Orders
    • Statements
    • Notary
    • Cashier's checks
    • Debit Cards
  • Opening/Closing accounts:
    • Personal and Business Checking and Money Markets
    • Personal Savings
    • CD's
    • Safe Deposit Boxes
  • Teller, New Account, Loan checkback
  • Scanning documentation for accounts into database
  • Assist officers with requests - including but not limited to: Customer Service and New Accounts
  • Fraud

Secondary Job Duties:

  • Back up Teller
    • Maintain and balance own teller drawer.
    • Assist with customer needs - cashing checks, deposits, cashier's checks, SDB admissions
  • As needed
    • Night Drop, Bank by Mail
    • Scan Teller Work
    • Assist with Balancing the Vault and ATM
  • Receptionist Duties:
    • Greet Customers
    • Order Supplies
    • Mail:
      • Organize and distribute.
      • Arrange for courier service, as needed.
      • Deliver dropped off paperwork.
      • Keep postage machine balance.
  • In addition, any request deemed necessary by the Lobby Manager to assist with the department.

We offer a competitive salary as well as a wide range of benefits including but not limited to:

  • 401(k)
  • Disability insurance
  • Flexible spending account
  • Health insurance, PPO and HSA
  • Life insurance
  • Long Term Disability
  • Short Term Disability
  • Tuition Reimbursement
  • Vision insurance
  • Dental Insuraance

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