Manager, Application Design and Development

2 months ago

Philadelphia, United States NBME Full time
Job DescriptionJob Description

POSITION OVERVIEW

The Manager of Application Design and Development is a key figure responsible for overseeing a portfolio of software applications and the engineering team that develops and supports it. This role manages software that facilitates the administration of different exam programs through vendor proctored test centers, overseeing the exam delivery vendor in both new feature development and operational support.

This role has been designated as primarily remote, meaning it requires little to no onsite attendance. While this role can be designated as remote, you are offered the flexibility to select if you prefer to work primarily remotely, hybrid, or onsite. We're open to considering candidates within 50 miles of our office location in Philadelphia, PA.

Diversity, Equity, and Inclusion Statement

At NBME, we continue to innovate and improve how we fulfill the evolving needs of the healthcare community. This commitment starts and ends with the people at NBME. By recruiting and empowering talented individuals from various disciplines and backgrounds, which includes professionals with diverse life experiences, abilities, and perspectives, NBME can take a well-informed, robust approach to advancing medical education and assessment for years to come. We also continue to focus on ensuring that our DEI work is impactful and ingrained in everything we do, including with our staff, workplace culture, products and services, the Philadelphia community and the broader medical education landscape.

RESPONSIBILITIES

  • Possesses domain knowledge in exam delivery or related business domains, emphasizing web-based exam delivery for B2B and B2C customers. Supports Growth and Innovation (G&I) in developing products for marketing testing and research, with expertise in seamless vendor integration.
  • Oversees design and development of a diverse software application portfolio, managing application services across the lifecycle from exploration to retirement.
  • Acts as a sponsor for initiatives to keep technology current, negotiating priorities and monitoring business-enabling technology initiatives. Collaborates with IT units to ensure adherence to standards in Enterprise Architecture, Agile framework, DevSecOps, application security, and infrastructure.
  • Directly hires, retains, develops engineers, scrum masters, and other roles. Identifies professional development opportunities aligned with staff plans, ensuring adherence to NBME procedures.
  • Drives process improvements for software quality and productivity. Educates teams on technical and architectural areas. Sets achievable team goals and manages vendor relationships to optimize collaboration and meet objectives.
  • Partners with technical product owners to translate vision into application capabilities. Demonstrates strong judgment and decision-making skills, proposing pragmatic solutions and resolving priority conflicts.
  • Anticipates and mitigates risks impacting deliverables. Reports status and issues to management, communicating effectively about team progress.
  • Directs application support activities, ensuring resolution of production support incidents. Acts as final escalation point for unresolved issues, conducting root cause analysis and optimizing support processes.
  • Ensures system documentation is maintained. Identifies and addresses training needs for the team.

QUALIFICATIONS

Skills and Abilities

  • 10 or more years of experience in an engineering or software project leadership role as an individual contributor demonstrating progressively increasing responsibility.
  • 5 or more years of experience with the Web-Base exam delivery business capability domain or related domain
  • Experience with development of web-based or cloud based applications
  • Experience with application integration technologies

Experience

  • 10 or more years of experience in an engineering or software project leadership role as an individual contributor demonstrating progressively increasing responsibility.
  • 5 or more years of experience with the Web-Base exam delivery business capability domain or related domain

Education

  • Bachelor's degree
  • Agile Certifications: nice to have
  • AWS Certification(s): nice to have

About NBME:

NBME offers a versatile selection of high-quality assessments and educational services for students, professionals, educators, regulators and institutions dedicated to the evolving needs of medical education and health care. To ensure our assessments meet the highest standards of quality, stay relevant and align to the current curriculum in medical schools and training programs, we rely on a wide network of collaborators. These include the volunteers who help develop our exam questions, the committees and panels who represent various groups within the medical education community, external researchers and health profession organizations.

We are committed to meeting the needs of educators and learners globally with assessment products and expert services such as NBME Subject Examinations, Customized Assessment Services, Self-Assessments, the International Foundations of Medicine® Program and Item Writing Workshops. Together with the Federation of State Medical Boards, NBME develops and manages the United States Medical Licensing Examination®, which measures the ability to apply knowledge and skills that form the basis of safe and effective patient care. Our Competency-based Assessment unit is focused on new methods as well as the optimization of assessment in the workplace and education.

As a result of leadership in ongoing research, innovative measurement practices and the exploration of forward-thinking assessment modalities and improvements, NBME advances assessment science. Our grant and funding opportunities further support this dedication to medical education and assessment science. We help develop the next generation of assessment professionals through our Summer Psychometric Internship Program. Through the Stemmler Fund, Strategic Educators Enhancement Fund and Latin America Grants Program, researchers and educators can continue to improve the assessment of health care professionals around the world.

NBME views diversity, equity and inclusion (DEI) as foundational and enduring to our strategy and vision. We continue to focus on ensuring that our DEI work is impactful and ingrained in everything we do, including with our staff, culture, products and services, the Philadelphia community and the broader medical education landscape. Our commitment manifests in our hiring and staff development, recruitment for committees, grants programs, design and review of our assessments, and involvement in our local and national communities.

Learn more about NBME at NBME.org.

The NBME offers competitive salaries, excellent benefits, and a rewarding work environment. Excellent Benefits include: Healthcare, Dental, Prescription, and Vision plans; 401(k) w/match, Tuition Reimbursement Plan, Commuter Benefit: Public Transit or Parking options. Remote Friendly Workplace.

NBME is an equal opportunity employer as defined by the EEOC.



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