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Showroom Design Sales Consultant

4 months ago

Buford, United States Hillman Flooring & Design Full time
Job DescriptionJob Description

Hillman Flooring & Design has been providing professional, high-quality design, remodeling, and installation services to the greater Atlanta area since 1990.  We’re a family-owned company and have the second generation moving forward with the same passion that has been the cornerstone of Hillman since the beginning. We are a small company focused on big results

We are looking for a high-energy, team player to join our team as a Design Flooring Sales Consultant for our Design Center in Sugar Hill, GA.

Key responsibilities:

  • Greet walk-in customers, assess their needs, and answer any questions.  
  • Educate the customer on products and appropriate application, as well as installation
  • Assist customer on selection of samples and make appointment for measurements as needed
  • Conduct site visits to check on job progress while ensuring customer satisfaction for the duration of the project
  • Daily and/or weekly follow up with prospects and new customers 
  • Update and maintain showroom displays and products with current pricing and accurate labeling of materials
  • Design the project and produce plans/drawings to communicate the design idea from conception to completion of installation 
  • Obtain customer site information to provide the prospect with an accurate quote using RFMS software 
  • Maintain contact with customers in a timely and professional manner on quotes, material acquisition and installation scheduling as well as completion of installation and customer satisfaction 
  • Act as a liaison between the customer and all company departments to insure customer receives outstanding service and installation services.
  • Ensure customer satisfaction at completion of job and collect any balances due

Desired Skills and Experience

  • Proficient in Microsoft Word, Excel, and Adobe
  • Retail and showroom sales experience preferred
  • Ability to communicate with customers in a professional setting and provide knowledge about products and/or installation methods to ensure customers understand HFD processes and procedures
  • Experience with RFMS a plus

What we offer:

  • On the job training
  • Full-Time Salary plus Commission
  • Competitive benefits package
  • Paid Holidays
  • PTO (Vacation/Sick Days)
  • A family-owned, friendly work environment

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