Medical Scheduler

2 weeks ago

Indianapolis, United States Raphael Health Center Inc Full time
Job DescriptionJob DescriptionDescription:

Job Title: Medical Scheduler


We are seeking a highly organized and detail-oriented Medical Scheduler to join our team. The Medical Scheduler will be responsible for scheduling appointments, coordinating with medical staff, and ensuring that patients receive the care they need in a timely and efficient manner.


Responsibilities:

- Schedule appointments for patients with medical staff

- Coordinate with medical staff to ensure that patients receive the care they need

- Communicate with patients to confirm appointments and provide necessary information, scheduling including the verification of patient insurance eligibility and entry of patient insurance.

- Maintain accurate and up-to-date records of patient appointments and medical staff schedules

- Ensure that all scheduling is done in a timely and efficient manner

- Provide excellent customer service to patients and medical staff

- Collect Patient Payments

- Answer telephones, take messages, and direct telephone calls as appropriate

- Collect data updates and enter into system

- Check Voicemails

- Scan paperwork into charts

- Create batches to post payments

- Schedule appoints with Financial Counselor if needed

- Exemplify the RHC mission through a personal example of excellent service to patients, visitors and coworkers.

- Attend regularly scheduled staff meetings.

- Maintain neat and orderly work area.

- Maintain confidentiality in accordance with RHC policy and any other applicable regulatory requirements.

- Treat patients, visitors and coworkers with respect and dignity.

- Provide coverage for absent team members.

- Other duties as assigned including, but not limited to, medical records.



If you are a highly organized and detail-oriented individual with a passion for helping others, we encourage you to apply for this exciting opportunity as a Medical Scheduler.

Requirements:


Required Education, Certification, Experience and Skill:

  • High School diploma or equivalent.
  • Demonstrated experience with Windows-based programs
  • Exceptional verbal communication and customer service skills
  • Knowledge of Medical terminology
  • Ability to prioritize, problem solve and multi-task.
  • Two years’ work experience with medical practice or clinic administration.
  • Medical billing and use of an electronic medical records (EMR) system experience preferred.

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