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Senior Inventory Ops Specialist

2 months ago

Framingham, United States Staples, Inc. Full time
Job Description

Staples is business to business. You’re what binds us together.

HiTouch is full-service company with a network of local distribution centers in the United States. HiTouch provides a wide range of office productivity services in personalized and environmentally responsible ways. After joining the Staples family in 2018, HiTouch has helped us grow alternative distribution channels.

The Senior Inventory Ops Specialist is responsible for creating and maintaining period and yearly financial plans for FBA assigned categories, item planning and analysis to ensure merchandising and inventory plans are synchronized to achieve or exceed sales, inventory turns, margin and service level objectives. Additionally, the Senior Inventory Ops Specialist is responsible for managing assortment operations and flow of inventory for FBA products to drive sales and profit and deliver superior customer experience.

 

What you’ll be doing:

  • Manage item set up and pack list creation for FBA shipments.
  • Manage and optimize inventory levels across eMarketplace platforms, particularly Amazon and FBA through accurate forecasting and reacting to changes in sales trends, to ensure product availability and minimize carrying costs.
  • Utilize planning tools to accurately forecast department and/or vendor level inventory $ on hand levels and turn, and achieve budgeted goals
  • Provide future purchase guidance to vendor partners based on forecasted demand
  • Place, track, expedite, and maintain purchase orders. Communicate and escalate critical vendor supply chain issues to minimize impacts to customer service • Understand and action key daily reports such as inactive inventory, daily out of stocks, and forecast exceptions
  • Create department and/or vendor level sales and margin plans by analyzing trends and accounting for incremental activity such as promotions, seasonality, pricing elasticity etc.
  • Manage 3PL performance related to the receiving, storage, and distribution of inventory for eMarketplace platforms.
  • Facilitating overage, shortage, damages of 3PL in co-ordination with the inventory audit & other cross functional teams
  • Develop new and creative ideas aimed at optimizing inventory to increase turn and maintain high service levels
  • Collaborate with suppliers and vendors to ensure timely and accurate deliveries.
  • Develop and maintain key performance indicators (KPIs) for inventory and operations.
  • Lead and participate in cross-functional projects to enhance operational efficiency and eMarketplace performance.
  • Train and mentor junior staff in inventory management practices, focusing on eMarketplace operations.

 

What you bring to the table:

  • Flexible, detail-oriented, and has strong follow-through.
  • Strong analytical and problem-solving skills, especially for eMarketplace operations.
  • Excellent organizational and time management abilities.
  • Effective communication and interpersonal skills.
  • Proactive and results-oriented mindset.
  • Ability to work independently and collaboratively with cross-functional partners in a fast-paced environment.
  • Solid grasp and clear understanding of advanced financial and inventory measures
  • Proven experience in inventory management and operations, with a focus on eMarketplace platforms such as Amazon and FBA.
  • Proficiency in inventory management software and ERP systems.

 

What’s needed- Basic Qualifications:

  • Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field or equivalent work experience
  • 5+ years of progressively complex experience in inventory management, operations, or a related field, with specific experience in eMarketplace platforms, particularly Amazon and FBA.

 

What’s needed- Preferred Qualifications:

  • Experience in scaling inventory in Marketplaces specifically Fulfilled by Amazon
  • Certification in Supply Chain Management (e.g., APICS, CSCMP).
  • Experience with Lean or Six Sigma methodologies.
  • Advanced proficiency in Microsoft Excel and data analysis tools.
  • Experience managing cross-functional projects in eMarketplace operations.

 

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more

 

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