Client Relations Specialist

6 days ago

Honolulu, United States Hilton Grand Vacations Full time
Job DescriptionJob Description

Client Relations Specialists are the primary liaison to our customers and the customer follow-up process of incomplete paperwork/monies for contracts and deeding of the client's new purchase. Detail-oriented professional working in a fast-paced environment responsible for providing support to internal/external customers.


 



Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:


 



  • Pay Range: $33.65 per hour


  • Benefits on day one


  • Daily Pay - get your earned pay any time before payday


  • Recognition Programs and Rewards


  • Discounted Hilton hotel rates worldwide


  • 401(k) program with company match


  • Employee stock purchase program


  • Paid Holidays, Sick days and Generous Paid Time Off Program


  • Tuition reimbursement


  • Numerous learning and career advancement opportunities... and more



 


HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.


 


 


Additional Responsibility:




  • Assures new owners understand their paperwork and contracts


  • Partner with Contracts in processing client paperwork so that documents are done accurately and efficiently 


  • Provides Notary services for guests/new owners, in addition to presenting all other legal documents, in order to complete the contract


  • Follows up with Corporate Contracts regarding all client paperwork and support sales in owner contract fulfillment and communication


  • Manages the customer follow-up process by obtaining any necessary (missing/incomplete) documentation or funds as needed to close transactions. Follows all quality assurance directives and SOPs


  • Provides professional and courteous service to all new Hilton Grand Vacations clients/owners/guests in accordance with HGV’s standards of integrity, quality, and service.  Exhibits professionalism in actions and appearance.


  • Manages client relationships and provides quality servicing for Hilton Grand Vacations Club Members from the date of purchase to membership account establishment. Communicates effectively with management for problem resolution.


  • Provides technical assistance, support, and advice to owners regarding the product and services associated with ownership and manages product "lifestyle memberships" between owners and institutions.
Qualifications

What are we looking for....


 


Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members.


 


To fulfill this role optimally, you must possess the following minimum qualifications and experience:


 



  • High school/GED


  • Valid Notary License or the ability to acquire a license
  • Ability to work a flexible schedule to include evenings, weekends, and holidays.


  • Ability to calculate figures and amounts ranging from commissions, proportions, and percentages.


  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form


  • Ability to successfully resolve customer service issues


  • 1+ years of work experience in Customer Service


  • 0-3 years of related experience


  • Fluency (reading/writing/speaking) in Japanese and business level English



 


 


It would be helpful in this position for you to demonstrate the following capabilities and distinctions:


 



  • Associate's Degree/College Diploma/Cepeg


  • 1+ years experience with Notary contract documents


  • 3-5 years of related experience


  • Timeshare/Vacation Ownership experience


  • 1 year or more of administrative/clerical work experience




We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


 

  • Client Relations Specialist

    3 days ago

    Honolulu, United States Hilton Grand Vacations Full time

    S are the primary liaison to our customers and the customer follow-up process of incomplete paperwork/monies for contracts and deeding of the client's new purchase. Detail-oriented professional working in a fast-paced environment responsible for prov Client Relations, Relations, Specialist, Hotel, Business Services

  • Client Relations Specialist

    4 weeks ago

    Honolulu, United States Bishop & Company, Inc. Full time

    Job DescriptionJob DescriptionBishop & Company is urgently recruiting for a Client Relations Specialist for an organization in Honolulu, HI.Client Relations SpecialistResponsibilities and Requirements:The role is responsible for proactively retaining high-priority client groups and meeting departmental Key Performance Indicators.Key tasks include managing...

  • Client Relations Specialist

    3 days ago

    Honolulu, United States Hilton Grand Vacations Full time

    Client Relations Specialists are the primary liaison to our customers and the customer follow-up process of incomplete paperwork/monies for contracts and deeding of the client's new purchase. Detail-oriented professional working in a fast-paced environment responsible for providing support to internal/external customers. Here's why you'll love it here - We...

  • Employee Relations Specialist

    3 weeks ago

    Honolulu, United States Array Full time

    Position: Employee Relations SpecialistLocation: Honolulu, HIPay: $60k/yearExperience: Related experience desiredType: Full-time; Direct HireSchedule: Monday - FridayStaffing Solutions of Hawaii is seeking an Employee Relations Specialist to join a growing and dynamic team!Job Description:Develop trusted rapport with contacts to facilitate speedProvide...

  • Employee Relations Specialist

    3 weeks ago

    Honolulu, United States Array Full time

    Position: Employee Relations SpecialistLocation: Honolulu, HIPay: $60k/yearExperience: Related experience desiredType: Full-time; Direct HireSchedule: Monday - FridayStaffing Solutions of Hawaii is seeking an Employee Relations Specialist to join a growing and dynamic team!Job Description:Develop trusted rapport with contacts to facilitate speedProvide...

  • Public Relations Manager

    2 weeks ago

    Honolulu, Hawaii, United States Finn Partners Full time

    Job DescriptionFinn Partners is seeking a Senior Account Executive to join their team in Honolulu. This role involves serving as a primary client contact and ensuring high-level strategic thinking, productivity, and efficiency on assigned accounts.About the RoleDevelop and write public relations plans and strategies, making proactive recommendations to...

  • Account Executive, Public Relations

    20 hours ago

    Honolulu, United States Finn Partners Full time

    Job DescriptionJob DescriptionFINN Partners’ Honolulu office is looking for an Account Executive to serve as a primary client contact and ensure a high-level of strategic thinking, productivity and efficiency on assigned accounts. This role performs all public relations functions including writing, media interaction, client liaison and day-to-day...

  • Contract Manager

    2 months ago

    Honolulu, United States Kaiser Permanente Full time

    Note: Work location is on-site with flexibility and the primary location will be in-office for meetings. Residence required in the primary location state. 711 Kapiolani Blvd., Honolulu, Hawaii 96813 Job Summary: Identifies outside service needs and opportunities to complement overall supplier relationships and care delivery. Collaborates with service chiefs...

  • Public Relations Manager

    1 week ago

    Honolulu, Hawaii, United States Olomana Loomis ISC Full time

    Job DescriptionThe Public Relations Manager - Hawaii role encompasses three main areas: Client Service, Content Generation, and Project Coordination. In this role, you will work closely with our Marketing and/or Communications teams to set up client meetings, draft agendas, create briefs and status reports, conduct online research, and assist with...

  • Customer Relations Representative

    2 weeks ago

    Honolulu, United States Kaiser Permanente Full time

    Job Summary: Receives and services telephone and walk-in inquiries. Maintains patient/guarantor and insurance information on systems. Acts as representative for organization. Researches and resolves account inquiries. Maintains current knowledge of Kaiser health plan benefits and policies, and government programs and commercial insurances billing...

  • Senior Account Executive, Public Relations

    18 hours ago

    Honolulu, United States Finn Partners Full time

    Job DescriptionJob DescriptionFINN Partners’ Honolulu office is looking for a Senior Account Executive to serve as a primary client contact and ensure a high-level of strategic thinking, productivity and efficiency on assigned accounts. As a Senior Account Executive you will act as a client liaison, performing day-to-day administrative activities and...

  • Client Service Manager

    1 week ago

    Honolulu, United States digivortex - Hawaii Website & Digital Marketing Agency Full time

    Job Type: Full-time, In-PersonJob Location: Oahu, HawaiiEst. 2004, Food Gurus is Hawaii's largest F&B marketing specialist providing customized creative, communication, digital and marketing services for brand leaders. Come, learn from and be a part of our dynamic & talented team.Description:Develop strong relationships with day-to-day brand partners and...

  • Client Services Liaison

    2 weeks ago

    Honolulu, Hawaii, United States Benefit & Risk Management Services, Inc. Full time

    About Us:Benefit & Risk Management Services, Inc. is a leading benefit administrator and healthcare risk manager that delivers innovative technology and administration solutions to control rising healthcare costs.Job Description:Job DescriptionOur company is seeking a Client Coordinator to support the Client Services Team in serving and responding to...

  • Strategic Client Liaison

    1 week ago

    Honolulu, Hawaii, United States Bishop & Company, Inc. Full time

    Strategic Client Liaison RoleWe are seeking a highly skilled Strategic Client Liaison to proactively retain high-priority client groups and meet departmental Key Performance Indicators.Main Responsibilities:Manage client interactions using Salesforce, ensuring seamless communication and issue resolution.Resolve issues related to benefits, eligibility,...

  • Client Care Representative, VERC

    2 months ago

    Honolulu, United States Ethos Veterinary Health Full time

    Client Care Representative - VERC About Us: Veterinary Emergency + Referral Center of Hawaii (VERC) is an advanced 24-hour veterinary emergency and specialty hospital seeking a full-time Client Care Representative. Our dedicated board-certified specialists and highly-trained emergency professionals provide a collaborative approach to veterinary medicine....

  • IT Support Specialist

    4 months ago

    Honolulu, United States TEKsystems Full time

    Job DescriptionJob DescriptionWe are seeking an IT Support Specialist to join our team! You will resolve computer-related issues for your clients. Responsibilities:Provide technical assistance with computer hardware and softwareResolve issues for clients via phone, in person, or electronicallyRecommend hardware and software improvementsTrack customer...

  • Client Services Liaison

    1 week ago

    Honolulu, Hawaii, United States BAYADA Home Health Care Full time

    We are seeking a skilled and dedicated individual to fill the role of Client Services Liaison at BAYADA Home Health Care. As a key member of our team, you will be responsible for delivering exceptional client services and supporting the growth of our business.About the RoleIn this role, you will work closely with our manager to coordinate client services,...

  • Personal Care Specialist

    2 weeks ago

    Honolulu, Hawaii, United States Always Best Care Full time

    Job SummaryWe are seeking a compassionate and skilled Personal Care Specialist to join our team at Always Best Care. As a Personal Care Specialist, you will play a vital role in ensuring the health, safety, and well-being of our clients.Key ResponsibilitiesAssist clients with daily activities such as bathing, dressing, and grooming.Administer medication and...

  • Client Support Professional

    3 weeks ago

    Honolulu, Hawaii, United States TEKsystems Full time

    About the RoleThis is a client-facing position that requires exceptional customer service skills and interpersonal communication skills. The ideal candidate will be able to manage difficult situations, respond promptly to client needs, and solicit feedback to improve service.The role involves responding to requests for service and assistance from clients,...

  • IT Support Specialist

    2 weeks ago

    Honolulu, Hawaii, United States TEKsystems Full time

    Job OverviewWe are seeking an IT Support Specialist to provide technical assistance and resolve computer-related issues for our clients.The ideal candidate will have previous experience in IT, customer service, or related fields and be able to build rapport with clients.Responsibilities:Provide technical support with computer hardware and softwareResolve...