Assistant Store Manager
3 weeks ago
Overview:
As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Working closely with the Store Manager to develop your leadership skills in real-time, you will help coach our Customer Service Representatives and play a key role in helping the team produce results. In return, we will help you reach the next level in your career by providing an ongoing comprehensive training and development program that will allow you to truly shine.
Responsibilities:Provide an exceptional customer experience throughout the full cycle of the loan or pawn process by educating consumers and making recommendations based on their financial needs.
Assist in customer account management by accepting payments, monitoring, and managing customer appointments.
Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
Develop customer relationships to build new business, maintain store profitability, and further brand loyalty and recognition.
Provide support, coaching, and development to Customer Service Representatives in order to improve the team’s potential.
Maintain customer information in the Point of Sale system with accuracy and integrity.
Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault, cash drawer, and bank deposits.
Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
Utilize personal vehicle to complete bank deposits and other Company business throughout the workday.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Utilize strong interpersonal skills to communicate and interact with customers and Team Members at all levels.
Ability to maintain a full-time work schedule with regular in-person attendance, including limited Saturday hours, is required for this position. A full-time work schedule for this position includes, at a minimum, 40-hours per week*.
*Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements.
Qualifications:- High School Diploma or equivalent required
- At least 3 months of supervisory, key holder, or relevant leadership experience
- Minimum one year experience in customer service, sales, or retail
- Excellent verbal and written communication skills
- Ability to work phone, Point of Sale, Microsoft Office, and other systems
- Must be at least 18 years of age (19 in Alabama)
- Background check required (subject to applicable law)
- Ability to meet the physical demands of this position, which frequently include: the ability to remain in a stationary position, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.
Preferred Qualifications and Skills
- Associate degree or higher
- Bilingual English/Spanish is a plus and may be required for certain locations
Our Benefits Include**:
- A comprehensive new hire training program
- Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development
- Performance-based career advancement
- Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options
- Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program
- Company-Sponsored Life and AD&D Insurance
- Voluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurance
- Paid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)
- Diverse Culture and Inclusive Environment
**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
About Us
TitleMax® is one of the nation’s largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans. Since our first store opened in 1998, TitleMax® has expanded to over 800 locations spanning 13 states.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com or @titlemax.biz. In-store positions are in-person only.
The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
-
Assistant Store Manager
3 months ago
Knoxville, United States Buff City Soap Franchise Full timeJob DescriptionJob DescriptionBenefits:401(k)Bonus based on performanceDental insuranceEmployee discountsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceAssistant Store Manager (Assistant Makery Manager)Full Time-ManagerBuff City Soap is on a mission to create handmade products that are free of harsh ingredients...
-
Assistant Store Manager
1 month ago
Knoxville, United States EverStaff Full timeJob Description The Assistant Store Manager is responsible for supporting the Store Manager through maintaining company policies and operational processes. Primary duties include driving daily sales and profit results to meet/exceed budget, manage inventory accuracy, monitor safety programs, developing store associates to be successful, ensuring store...
-
Assistant Store Manager
3 months ago
Knoxville, United States Buff City Soap Franchise Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceDental insuranceEmployee discountsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceAssistant Store Manager West TownFull Time-ManagerBuff City Soap is on a mission to create handmade products that are free of harsh ingredients and full of nourishing...
-
Assistant Store Manager
3 days ago
Knoxville, United States Jiffy Lube Full timeJob DescriptionJob DescriptionOverviewPinnacle Sales Company dba Jiffy LubeHiring - Assistant Store Manager -TraineeFulltime: 8:00 am – 6:00 pm, Mon – Fri, and 8:00- 5:00 Saturday as needed.Pay rate: $14 - $17.00 per hour, based on experience.Location: Knoxville, TN 37919What is in it for you:Insurance Benefits – Health, Dental, Life, AFLACPaid Time...
-
Store Assistant Manager
1 month ago
Knoxville, United States Bruster's Real Ice Cream Full timeJob DescriptionJob DescriptionSUMMARY: The overall responsibility of an Assistant Manager is the operation of a Bruster’s Real Ice Cream store in the absence of the General Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. In fulfilling this responsibility the Assistant Manager has several functions,...
-
Assistant Store Manager
3 weeks ago
Knoxville, United States Community Choice Financial Family of Brands Full timeOverview: As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Working closely with the Store Manager to develop your leadership skills in real-time, you will help coach our Customer Service Representatives and play a key role in helping the team produce...
-
Assistant Store Manager
2 days ago
Knoxville, Tennessee, United States Buff City Soap Franchise Full timeJob DescriptionBuff City Soap Franchise is seeking a highly motivated and experienced Assistant Store Manager to join our team. As a key member of our management team, you will be responsible for maintaining a high-energy, positive environment that consistently demonstrates client-centric service.Key Responsibilities:Monitor and manage daily operations of...
-
Assistant Store Manager
1 month ago
Knoxville, United States Jiffy Lube Full timeJob DescriptionJob DescriptionOverviewPinnacle Sales Company dba Jiffy LubeHiring - Assistant Store Manager -TraineeFulltime: 8:00 am – 6:00 pm, Mon – Fri, and 8:00- 5:00 Saturday as needed.Pay rate: $14 - $17.00 per hour, based on experience.Location: Knoxville, TN 37919 What is in it for you: Insurance Benefits – Health, Dental, Life, AFLACPaid Time...
-
Assistant Store Manager
3 days ago
Knoxville, Tennessee, United States Sally Beauty Full timeJob Summary:Sally Beauty is seeking a highly motivated and experienced Store Manager to lead our team and drive sales growth. As a Store Manager, you will be responsible for managing talent, inspiring your team, and delivering an unforgettable customer experience.Key Responsibilities:Manage and Develop Talent: Lead, motivate, and develop a high-performing...
-
Assistant Store Manager
3 months ago
Knoxville, United States Chico's FAS Full timeJoin our chic team, dedicated to a styling and social experience that inspires women to express their individuality. POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...
-
Assistant Store Manager
5 days ago
Knoxville, United States Chico's FAS Full timeJoin our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations,...
-
Assistant Store Manager
3 weeks ago
Knoxville, United States Community Choice Financial Family of Brands Full timeOverview: As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Working closely with the Store Manager to develop your leadership skills in real-time, you will help coach our Customer Service Representatives and play a key role in helping the team produce...
-
Assistant Store Manager
3 months ago
Knoxville, United States Community Choice Financial Family of Brands Full timeOverview: As an Assistant Store Manager (“ASM”), you will use your customer service and leadership experience to provide a white-glove experience for our customers. Working closely with the Store Manager to develop your leadership skills in real-time, you will help coach our Customer Service Representatives and play a key role in helping the team produce...
-
Assistant Store Manager
5 days ago
Knoxville, Tennessee, United States Madewell Full timeAbout the RoleWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at Madewell. As a key member of our leadership team, you will be responsible for supporting a profitable business by creating genuine connections with customers, fostering customer loyalty, and driving strong community engagement.Key...
-
Store Manager
2 days ago
Knoxville, Tennessee, United States Domino's Pizza LLC Full timeJob Title: Assistant ManagerAbout Us: Domino's Pizza LLC is a leading pizza delivery company that is committed to providing excellent customer service and quality products.Job Summary: We are seeking a highly motivated and organized Assistant Manager to join our team. The successful candidate will be responsible for assisting the Store Manager in overseeing...
-
Assistant Store Manager
1 week ago
Knoxville, Tennessee, United States EverStaff Full timeJob DescriptionThe Assistant Store Manager is a key member of the retail team, responsible for supporting the Store Manager in maintaining company policies and operational processes. This role plays a critical part in driving daily sales and profit results to meet/exceed budget, managing inventory accuracy, monitoring safety programs, and developing store...
-
Assistant Store Leader
3 months ago
Knoxville, United States Kroger Full timeLearn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company’s core values of respect, honesty, integrity,...
-
Assistant Manager
1 month ago
Knoxville, United States Loves Travel Stops & Country Store Full timeReq ID: 439716Address: 1405 Knox Highway 9 Knoxville, IL, 61448 Benefits: * Paid Time Off * Flexible Scheduling * 401(k) – 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately Welcome to Love’s! Restaurant Assistant Managers play a key role in...
-
Store Manager
7 days ago
Knoxville, Tennessee, United States Jimmy John Full timeAssistant ManagerWe are seeking a highly motivated and experienced Assistant Manager to join our team at Jimmy John's Gourmet Sandwiches. As a key member of our management team, you will be responsible for overseeing all aspects of in-store operations, including staffing, food safety, inventory management, and cash handling.Key Responsibilities:Oversee daily...
-
Store Operations Manager
5 days ago
Knoxville, Tennessee, United States Kroger Full timeJob Summary:We are seeking a highly skilled and experienced Assistant Store Leader to join our team at Kroger. As a key member of our store leadership team, you will be responsible for leading and developing a team of associates to deliver exceptional customer service and drive sales growth.Key Responsibilities:Assist the store manager in leading teams in...