Practice RN Head
1 week ago
This is a multi-function role applying concepts from a care delivery system that values a primary nurse model.
- Paired with a medical oncology care team, the Practice Nurse plans and advocates for that team’s new and established patients.
- The nurse coordinates many functions within the department, as well as providing guidance to ancillary staff during day-to-day operations. Specific to this role, order entry, triage, coordination of all new referrals, established and sick visits within provider practice.
Primary Responsibilities
Begins formulating a working plan of care with the care team, applying initial assessment, patient data and experiential knowledge.
Active participation in multidisciplinary team conferences.
Perform chemotherapy teachings (inclusive of supportive care) and reinforces established plan of care. If patient has had teaching at another organization (outside of MGH), the Practice Nurse arranges for a teaching session according to standards at the Cancer Center.
Thorough and accurate documentation of all patient information and patient encounters in the EMR.
Handle timely triage of patient messaging (e.g.: Patient Gateway, In-basket, etc…).
Perform timely triage, providing symptom management to patients in collaboration with the care team utilizing an established plan of care.
Communicate changes in patient status to the care team (providers and treatment R.N.) in a timely manner (other team members as needed)
In collaboration with the scheduling team, assists with treatment scheduling.
Collaborate with Charge/Resource Nurse for urgent/same-day infusion appointment(s) when needed.
In collaboration with New Patient Coordinator, reviews new patient referrals for timely coordination of care and/or scheduling.
Assure patient treatment consent is signed.
Consistently follow policies and procedure for telephone/verbal orders.
Encourage mutual respect, trust among co-workers, fostering open communication
Make appropriate referrals to LICSW, Nutritional Services, Hospice, home care, and/or patient support groups as needed.
Act as a liaison between the Cancer Center and other patient care sites and/or pharmacies.
Complete prior authorizations, co-pay assistance applications, and specialized testing requisitions as needed.
Support provider, nursing and department goals in providing a positive, creative, supportive environment.
Participate in and supports strategic planning for the Cancer Center.
Customer Service Responsibilities
- Conveys Compassion: Demonstrates awareness and shows sensitivity to others needs.
- Respectful of Others: Considers others viewpoints and treats others with honesty, fairness and integrity. Speaks highly of the capabilities of the hospital and its staff.
- Attentive to Others: Actively looks for ways to help patients and families by identifying and proposing appropriate solutions and/or services.
- Collaborates with Others: Maintains cooperative working relationships and builds team identity. Promotes a friendly, cooperative climate within the department and hospital setting.
- Accountable for Actions establishes a high degree of trust and credibility with others. Evokes confidence in character, abilities, and truthfulness. Demonstrates efforts to succeed and excel. Guards patient privacy.
- Informative: Proactively shares information with others.
- Adaptable to Others: Manages multiple demands, shifting priorities and rapid change. Adapts plans, behavior or approaches to fit major change situations.
- Acts Professionally: Builds trust through reliability and authenticity. Demonstrates result oriented behavior. Develops constructive, cooperative relationships with others.
- Emotionally Self Aware: Understands the implications of own emotions and managers appropriately.
- Safety: Is aware of and adheres to safety measures for both patients and staff.
- Medical, Dental and Vision insurance
- Tuition Reimbursement
- Generous paid time off
- Subsidized MBTA pass (50% discount)
- Resources for childcare and emergency backup care
- Hospital paid retirement plan and tax-sheltered annuity plan
- Employee “Perks” - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events.
About Mass General Hospital
Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to delivering our employees with a rewarding and fulfilling career.
Current Registered Nurse licensure in the State of Massachusetts
Baccalaureate degree from approved Nursing School Program preferred
Oncology Certification (OCN) preferred
2 Or More Years Of Ambulatory Nursing Experience Required
Effective experience with multidisciplinary teams required
1-2 Years Of Oncology Nursing Experience Preferred
Must be energetic, organized, and process focused to coordinate the complex care and symptom management of oncology patients.
Primary Location
MA-Danvers-MGH Danvers
Work Locations
MGH Danvers
Job
Registered Nurse
Organization
Massachusetts General Hospital(MGH)
Schedule
Full-time
Standard Hours
40
Shift
Day Job
Employee Status
Regular
Recruiting Department
MGH Cancer Center
Job Posting
Oct 18, 2024
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