General Manager

3 weeks ago

Colorado Springs, United States Snooze Full time
Job Description

Snooze – Who Are We?

Morning people Yes, we are those
people. We are a full-service breakfast restaurant, and we want each morning to
feel like your weekend and happy hour rolled into one — no matter which side of
noon it’s on. We’re the place where you can be you, and where our regulars are
anything but. Everyone’s welcome at our table because the same goes for our
people as it does for our dishes: the unexpected twists are what makes them so
special.


The General Manager Role at Snooze

You are
the face of Snooze; the lighthouse in direction, operations, morale, engagement, and guest satisfaction.  The importance
of this role simply can’t be overstated, as the success of the restaurant lies
in your hands.  Some of your objectives
may include the planning, organizing, training, and leadership necessary to
achieve objectives in sales, costs, labor, employee retention, guest service
and satisfaction, food quality, cleanliness and sanitation, community
engagement, and sustainability.  You are
an active member of your community and are responsible for generating and
reaching all sales objectives while creating and maintaining an environment
consistent with the Snooze Compass and service standards.

 

The Benefits 

At Snooze, we not only want to pay you for the great work you do each and every
day, but we also want to help you take care of yourself and your family. Below
is a breakdown of a few benefits Snooze offers for this position. 

  • Competitive
    quarterly operational performance bonus 
  • Additional
    competitive yearly bonus for incredible P&L management
  • Long-term
    incentive program rewarding 5 years of service with a cash bonus, time
    off, and funds for personal development
  • No late
    nights—you’ll be home by dinner time every night  
  • $50 per month
    for cell phone reimbursement due to using your personal phone for
    restaurant support (reimbursed monthly)
  • Weekly
    pay and competitive hourly rates
  • Competitive
    Basic Health, Dental, Visions, Pet, and Accident Insurance Plans
  • Employer-paid Short Term Disability and Life Insurance Plans
  • 401k/Roth 401k
    Plans
  • Unlimited affordable
    Telehealth program
  • 120 Hours (15
    days) of vacation time accrued per year and paid at a regular rate
  • 40 Hours (5
    days) of paid sick time paid at regular rate per year
  • Four (4) Paid
    Holidays - Closed Thanksgiving and Christmas Day to spend time with family and friends
  • 8 Hours (1
    day) of paid community volunteer time paid at regular rate per hour
  • 100% paid meal
    benefits
  • Other benefits
    including potential field trips, community engagement, personal and
    professional growth, and advancement opportunities
  • Unlimited
    dance parties 

The Position Specifics

  • Completely understand all Snooze
    policies, procedures, standards, specifications, guidelines, and expectations.
  • Ensure that all guests feel welcome and
    are given responsive, friendly, courteous, and exceptional service.
  • Be a role model, facilitator, trainer, and able employee in all Snooze hourly positions.
  • Assume 100% responsibility for the quality
    of products served and service given to guests while also achieving Snooze
    objectives for sales and growth.
  • Develop, plan, and carry out all restaurant
    marketing, advertising, and promotional activities and campaigns.
  • Develop relationships with the local
    community, collaborating with nonprofits, businesses, and government associations
    in order to bond Snooze to the local community.
  • Maintain Snooze standards in terms of
    employment, including interviewing, hiring, training, reviewing, evaluating, and
    terminating based on company policy.
  • Be knowledgeable of Snooze policies
    regarding personnel and administer prompt, fair, and consistent corrective
    action for any violations of company policies, rules, and procedures.
  • Schedule labor by anticipating sales
    while ensuring all positions are filled and labor cost objectives are met.
  • Continually strive to develop all staff
    in managerial and professional skills, building Snooze’s future leadership.
  • Consistently monitor financial controls
    to assure objectives are met in sales, costs, labor, etc. Control cash and
    receipts by adhering to cash handling and reconciliation procedures in
    accordance with Snooze policies.
  • Prepare all required paperwork,
    including forms, reports performance reviews, and schedules in an organized and
    timely manner.
  • Fully understand and comply with all federal,
    state, county, and municipal regulations that pertain to health, safety, and
    labor requirements of the restaurant, employees, and guests.
  • Ensure that all food and beverage
    products are consistently prepared and served according to Snooze standards. Verify
    that all equipment is kept clean and in excellent working condition through
    personal inspection and regular preventative maintenance.
  • Create and maintain a fun, safe, and
    rewarding work environment for all Snoozers

 

Is
this the role for you?

General Managers at Snooze...

  • Must be 21 years of age and be authorized to work in the United States.
  • Have knowledge of food, beverage, and
    service generally involving at least 4+ years of operations and leadership
    experience.
  • Possess excellent basic math skills and
    can operate a cash register and Point of Sale system. Must also be able to
    communicate and understand the predominant language (s) of the restaurant’s
    trading area.
  • Be able to work in a standing position
    for long periods (up to 10 hours) and have the stamina to work 50 to 55
    hours per week.

 

Let’s
talk about safety

Your safety is our #1 priority. Because of
that, it is every Snoozer’s responsibility to ensure cleanliness, sanitation,
and safety within our restaurants. We hold both Snoozers and guests accountable
to our Safety Guidelines. We require daily wellness checks from all Snoozers
and are committed to a safe working environment.



Snooze is an Equal Opportunity Employer

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