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mgr engineering, data services

5 months ago

Seattle, United States Starbucks Full time
Job Description

Now Brewing – Data Platform and Services Engineering Leaders #tobeapartner


 


From the beginning, Starbucks set out to be a different kind of company. One that not only


celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.


 


Are you a passionate engineering leader who thrives on building disruptive solutions?


We're searching for a Seasoned Engineering Manager to spearhead a brand-new Product Core Domain Engineering Team at Starbucks This is your chance to make a monumental impact by leading the charge in streamlining and innovating our products across the entire customer journey, from supply chain to the in-store experience.


·         Own a multi-million dollar budget (over $10M for the next 2 years) to drive groundbreaking product initiatives.


·         Become the leader of a centralized product data management system, ensuring real-time data access and unparalleled accuracy across all our channels.


·         Lead the foundation for global product data management – your work will pave the way for future innovation at Starbucks.


·         Champion seamless API integration across our vast digital ecosystem such as commerce, mobile order, digital drive through, in-store digital menu board, and supply chain, fostering a truly connected experience.


 


If you're a leader who thrives in a fast-paced environment and gets energized by tackling complex challenges, we want to hear from you


 


As the engineering manager of the Data Services Engineering team, you’ll lead a group of passionate engineers in building, sustaining, and enhancing critical data platforms used by Starbucks to help drive customer, store, and partner connections and to gain business efficiencies.  you will contribute to architect, design, and develop innovative, secured, highly performant, resilient, scalable, extensible, and highly available software solutions.  This role requires wide and deep technical expertise, domain proficiency, and leadership across multiple domains and platforms.   You would manage a team that defines and automates processes that make operating large-scale distributed systems simple and easy to operate.  In addition, this position would work closely with engineering and operations teams to coordinate upgrades, patching, scaling, and troubleshooting to ensure platform is kept up-to-date and meets the needs of the business.  This role requires managerial experience, technical expertise, and leadership with the ability to drive product innovation effectively


 


The engineering manager of Data Services will be responsible for:


 



  • Ability to establish cross-functional, collaborative relationships with business and technology partners


  • Support the platform development team and perform activities to resolve developer issues in a timely and accurate fashion


  • Assist with build and release processes


  • Ability to effectively manage and partner with technology vendors to deliver against business objectives


  • Conducts research and makes recommendations on standards, products, and services in support of Starbucks Technology


  • Ensures application and infrastructure architectural solutions are stable, secure, and compliant with Company standards and practices


  • Implements all technologies in accordance with Information Security's guiding principles for highly sensitive data


  • Provide high-availability operational support and automate solutions across the environment


  • Implements deep telemetry capabilities to provide ongoing success and performance metrics


  • Is knowledgeable in Operational IT Management to include Change Management, Release Management, Incident Management, and Problem Management


  • Implements service monitoring across all platforms to ensure continuous availability and operational continuity of critical systems


  • Upholds company policies, and legal/regulatory requirements, such as (but not limited to) PCI


  • Implements and maintains system configurations and baselines to support secure application development software control best practices and standards


  • Provides support to team members in order to achieve partners, business, and customer results


  • Cultivates an environment where associates respect and adhere to company standards of integrity and ethics


  • Demonstrated ability to work successfully in a fast-paced and cross-functional team environment


  • Models leadership behaviors that are grounded in Starbucks Mission and Values


  • Drives the engagement, development and performance of all members of their team


  • Communicates clearly and concisely, both orally and in writing



We’d love to hear from people with the following qualifications and qualities:


·         8-10 years of professional industry experience with software development, and operation


·         5 years of managing systems of all sizes and complexities, including large distributed systems.


·         3-5 years of leading or managing technical teams with operational responsibilities


·         Bachelor’s degree in Computer Science or related field



Preferred Qualifications 



  • 8+ years of experience leading high performing technology teams


  • 5+ years experience in Java, Spring Framework/Spring Boot


  • 3-5 years of experience with implementation of highly scalable, resilient, responsive and message driven micro services on large-scale distributed platform. Strong knowledge in Java/Spring Boot, CQRS, event streaming, Kafka, Spark  



·         Deep experience with enterprise security protocols, building RESTful services, and best practices around cloud deployments (AWS and Azure preferred)



  • Knowledge in databases and comfortable with various databases technologies.  Examples include relational database (Oracle) and/or NoSQL data technologies (Mongo, Cassandra, Couchbase) and related toolsets.


  • Experience using Git and continuous Integration and delivery build systems (build/test/release infrastructure, Jenkins preferred)


  • Experience leveraging Docker within a local development workflow


  • Demonstrated experience implementing and managing high capacity, redundant, and mission critical environments


  • Experience with deployment of production code leveraging Docker containers


  • Experience and preference for working within an Agile/Scrum environment


  • Experience managing small teams where each team member has a lot of ownership, and each individual can make a big impact


  • Ability to build cross functional relationships.


  • Experience running and maintaining a 24x7 production environment



·         Demonstrated experience developing and delivering solutions for retail, internet, or similar large-scale companies


·         Exceptional communication and presentation skills: you can communicate conceptual ideas, engineering rationale, and technical challenges both verbally and visually, to a wide range of audiences


 


As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.  Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.  You will also have access to backup care and DACA reimbursement.   Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.


 


*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.  For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.


 


The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.  At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.


 


If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.


Join us and inspire with every cup. Apply today


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.


We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.


Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.