Retail Payments Manager

The National Projects team allows you to make decisions that will make an impact at one of the nation's top grocers. We are a group of strong analytical thinkers, each with a dash of our own unique creative vision. We are always on the lookout for those improvements that will keep ALDI moving forward. Projects range in scope from internal policy improvements to impacting the way our customer’s shop. On our team your work will make a difference. Find your fit in one of our National Projects roles.

Are you a seasoned individual in the payment industry? We are seeking a dynamic and strategic Manager of Retail Payments to lead strategic relationships, oversee large-scale projects, and drive team performance in our fast-paced environment. Your expertise in the payments processing industry, including settlement, interchange, chargebacks, card association rules/regulations, and industry trends, will be invaluable as you collaborate with cross-functional teams to optimize service processes. If you are ready to take on a leadership role and make a significant impact in the world of retail payments, we want to hear from you Join us in shaping the future of payments at our innovative and growing company. Apply now to elevate your career to new heights

Position Type: Full-Time
Work Location: Naperville, IL
This role is eligible to participate in ALDI’s Hybrid Work Program, which allows remote work up to 3 days per week (i.e., work remotely up to 3 days per week; work in-office at least 2 days per week).

Duties and Responsibilities: 
Must be able to perform duties with or without reasonable accommodation.

• Leads all contract negotiations from inception and for ongoing renewals, with payment acquirers and network brands to help defend merchant economics for services and products provided by third party payment system suppliers. 
• Implements the roll out of large-scale projects related to retail payment activities.
• Ensures the training, development, and performance of their team’s staff to retain a motivated, professional workforce that achieves their career objectives.
• Recruits and recommends qualified employees for their team’s staff positions.
• Establishes, communicates and evaluates job responsibilities and performance expectations to their team to ensure mutual understanding of desired results.
• Understands the overarching company strategy while communicating and modeling the core values of the organization to create a sense of teamwork and membership among employees.
• Provides extensive knowledge of payments processing industry including authorization, settlement, funding, chargebacks, interchange, card association rules/regulations, EMV, tokenization, encryption, PCI DSS, digital ecommerce payments, fraud, and current industry trends/challenges. 
• Partners with cross-functional teams and leadership to identify and implement service process improvements related to disputes, chargebacks, settlement.
•  Establishes and maintains national relationships with card brands, processing companies, and governmental payment programs.
• Consults with leadership on the development of their team's strategy.
• Advises leadership to source external vendors for applicable services when appropriate.
• Liaises with applicable areas of the business to ensure timely and efficient communication flow.
• Consults with the business to effectively design and streamline applicable processes within the organization.
• Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership.
• Ensures retail payment processes comply with legal and regulatory requirements for all relevant jurisdictions. 
• Reviews financial statements.
• Evaluates vendor performance against negotiated service level agreements and periodically assesses utilization of alternative vendors.
• Oversees preparation of monthly reporting and invoicing for various third-party vendors and clients.
• Ensures documentation is maintained to support internal reporting and audit requirements.
• Provides thought leadership and direction to the US business regarding all forms of cashless payments for both in store and ecommerce sales.
• Drives initiatives to reduce the overall money transfer expense.
• Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration.
• Identifies cost-saving opportunities and potential process improvements.
• Serves as the primary link between their team’s staff and leadership to ensure understanding of company goals, objectives, and opportunities for improvement.
• Complies with ALDI privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information.
• Other duties as assigned.

Job-specific Competencies: 
Knowledge/Skills/Abilities

• Consistently demonstrates the ALDI Acts Competencies as outlined for the role.
• Ability to recommend, interpret, and/or apply company policies and procedures. 
• Gives attention to detail and follows instruction. 
• Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports. 
• Understands the history, strategy, organizational authority, interdependence of job duties, products, systems, and services of the company. 
• Conflict management skills. 
• Knowledge of financial analysis strategies and how to effectively apply them in decision-making.
• Knowledge of the process for recording, classifying and summarizing financial transactions in accordance with company, statutory, tax, cost and reporting requirements. 
• Thinks critically and analytically. 
• Ability to thrive in a fast-paced work environment, consistently meeting deadlines and remaining calm under pressure. 
• Analyzes and resolves complex issues.
• Ability to compare financial performance with projections and facilitate corrective actions when results differ significantly from plan. 

Education and Experience:

• Bachelor's Degree in Accounting, Finance, or a related field required.
• A minimum of 5 years of progressive experience in Accounting, Finance, or related field, and retail operations required.
• Or, a combination of education and experience providing equivalent knowledge. 

Physical Requirements:

• Work may be performed in an office, remote office or a combination of both where a computer and other office equipment may be used as needed to perform duties.
• Regularly required to sit, reach, grasp, stand and move from one area to another.
• Constantly and repeatedly use keyboard/mouse.
• Occasionally required to push, pull, bend, lift and move up to 25 lbs. 

Travel:

• Domestic travel required.
• Up to 10%.

ALDI offers competitive wages and benefits, including:

• 401(k) Plan
• Company 401(k) Matching Contributions
• Employee Assistance Program (EAP)
• PerkSpot National Discount Program

In addition, eligible employees are offered:

• Medical, Prescription, Dental & Vision Insurance
• Generous Vacation Time & 7 Paid Holidays
• Up to 6 Weeks Paid Parental Leave at 100% of pay
• Up to 2 Weeks Paid Caregiver Leave at 100% of pay
• Short and Long-Term Disability Insurance
• Life, Dependent Life and AD&D Insurance
• Voluntary Term Life Insurance

ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.