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Retail Sales Associate, Naperville IL

2 months ago


Naperville, United States Batteries Plus Bulbs Full time

Batteries Plus, the nation's largest growing battery and light bulb franchise, is currently searching for part time customer oriented individuals at our Naperville, IL location. Our stores offer national brands at exceptional value. Our Retail Sales Associates provide knowledge and offer solutions that differentiate us from the competition and give a face to the name of our brand. Phone repair and technical duties include replacing screens, batteries and other components on smart phones and tablets, as well as key cutting and reprogramming of key fob remotes.Batteries Plus seeking workers of all ages, and are always on the lookout for our future leaders. Whether you are starting your career, starting over, or later in your career, we will provide you with device repair training and development, and the opportunity for flexible schedules that allow for your life balance.The location of our Naperville, IL store is: 115 East Odgen Avenue, Naperville IL 60563Responsibilities:Customer Service / SalesGreet customers, determine needs and answer questionsSuggest sell add-on items, participate in retail store and commercial sales activities in order to achieve sales and profit goalsAsk questions to identify potential commercial customersOperate computer/cash register to complete sales transactions with accuracyAnswer phones, ensuring messages are relayedWatch for loss prevention issues and advise management of any unusual activitiesDemonstrate a customer-first mentalityTechnicalInstall batteries, perform tests and tech workAble to rebuild cordless drill batteries and other battery packs as neededRepair cell phones, tablets, light fixtures and other devices as neededReplace screens, batteries and other components on smartphones and tabletsCut keys and reprogram key fob remotesMerchandising / InventoryAssist in all store operations responsibilities as assigned by Store Manager or Assistant ManagerRotate and stock inventoryLoad, unload, and deliver or arrange delivery of product to customers or via third party delivery companiesOrganize daily recovery of displays to achieve full store appearanceMaintain retail shelf label pricingBuild displays; setting up & taking down shelves and fixturesPrepare store for daily opening and closing including counting and reconciling register drawersMaintain physical facility safety and appearance including mowing lawn, removing snow, sweeping, mopping, and vacuuming floors. Maintain restroom cleanlinessFollow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)Qualifications:High school diploma/equivalent and 6 months prior work experience preferred or equivalent combination of education and experienceCustomer service and sales oriented with high motivationAbility to gain quick and solid understanding of company's electronic retail and cross-referencing systemDemonstrated technical skill and have the ability to work small parts and tools for phone repair and device repairExcellent communication and interpersonal skillsValid driver's license and clean driving record preferred. Required for driving positionsAbility to lift 50 + lbsA Bit About Us:Batteries Plus is the nation's largest and fastest-growing battery, light bulb, phone repair and key fob replacement franchise with a nationwide network of over 720 stores. We work hard here at Batteries Plus and have a lot of fun while doing it. Whether you work in our warehouse, one of our stores or at our corporate headquarters, our goal remains the same; to satisfy our customers, build trust and drive business while nurturing our team and working to be experts in our fields. That's life at Batteries Plus.It is the policy of Batteries Plus to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.