eProcurement Integration Manager

1 month ago

Lenexa, United States Westlake Hardware, Inc. Full time
Job Description

About Ace Retail Holdings

Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States.  ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States.  Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.

Service, Passion, Respect, Integrity, Teamwork and Excellence

Job Title:          eProcurement Integration Manager              
Department:             Commercial Business
Reports To:               Manager, Marketing, CRM & Commercial Services
Exemption Status:   Exempt
Location:                   Remote

About Westlake Ace Hardware
Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States.  Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States.  Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: 
Service, Passion, Respect, Integrity, Teamwork and Excellence

Operating as a division of Westlake Ace Hardware, Westlake Commercial is a groundbreaking wholesale Commercial Supplier with a coast-to-coast presence. While we service 15 different customer segments our core focus is the Multifamily Property Management industry. Our network of stores and warehouses support a robust and growing outside sales team, we deliver local expertise, value-added solutions, and the industry’s most extensive product offering. From Major appliances, to HVAC, Paint, Plumbing, Electrical and more our focus is our customer’s success.   

Position Summary
The successful eProcurement Integration Manager will execute eProcurement platform integrations for our customers using procurement applications with a specific focus on the property management and hospitality industries, collaborate with our integration partners, internal departments, and assist in the growth and scope of our current eProcurement and customer service strategy. As a vital member of the Westlake Commercial Operations team, the eProcurement Integration Manager will also assist in ongoing outreach to current and potential customers by supporting ongoing data projects within the commercial division.

Essential Duties and Responsibilities
•    Lead and execute integration projects and end-to-end customer engagements including planning, prioritization, and implementation
•    Qualify new and existing customers with Digital Commerce system integration requests, which includes requirement gathering
•    Lead partner integration and onboarding efforts with internal teams and customers
•    Coordinate all aspects of the project, working closely with the customer, external partners, and internal project team to manage the onboarding process for solution portfolio (EDI, cXML, API, PunchOut, etc.)
•    Organize and lead project meetings to review activities, establish deadlines, and deliver results within established deadlines
•    Engage and communicate regularly with partners, customers, and implementation teams on project status and to answer questions regarding setup and configuration
•    Develop and maintain strong relationships with a wide variety of internal and external customers
•    Work with a wide range of partners and drive projects forward from start to finish
•    Collaborate with stakeholders to optimize the efficiency of solutions and maintain integration usage and sales volume
•    Follow quality control processes for implementations to ensure efficiency, scalability, and adoption of solutions
•    Interact with and support the system integration IT Team
•    Provide product-related demos to new and existing customers
•    Explore ways to integrate Westlake Commercial eCommerce systems with B2B customers’ eProcurement solutions to create seamless transactions that drive efficiency for all
•    Assist and execute to join state and university procurement platforms and the submission of RFPs, identify bid opportunities, and support
•    the commercial sales team in these efforts
•    Other duties as assigned.

Minimum Skills, Requirements and Qualifications
•    Technical understanding of eProcurement and integration technologies (Hosted and PunchOut catalogs, Order automation with EDI, cXML, API)
•    4-year college degree or equivalent; applicable work experience may be substituted for education requirements
•    Strong Project Management skills
•    Ability to coordinate multiple projects in a fast-paced environment and produce accurate project tracking
•    Excellent written, verbal, and presentation skills
•    Strong knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, etc.)
 

Compensation Details

$55000 / year

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Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.

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