Current jobs related to Customer Service Representative - Santa Fe - Signature Flight Support Corporation

  • Customer Service Representatives

    2 weeks ago

    Santa Fe, United States Randstad North America, Inc. Full time

    Join one of the Industry leaders transforming the science of risk. Our client is looking to hire Customer Service Representatives to work remotely in Santa Fe, NM. As a Customer Service Representative you will provide Customer Support over the phone Customer Service, Customer Service Representative, Representative, Retail, Staffing, Service

  • Customer Service Representative

    1 week ago

    Santa Fe, New Mexico, United States Randstad Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you have a knack for resolving issues and providing top-notch support? We're seeking a skilled Customer Service Representative to join our team at Randstad!Job SummaryWe're looking for a highly motivated and customer-focused individual to provide support...

  • Customer Service Representative

    6 days ago

    Santa Fe, New Mexico, United States Whole Foods Market Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Whole Foods Market. As a Customer Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting our sales floor team.Key...

  • Customer Service Representative

    1 week ago

    Santa Fe, New Mexico, United States Whole Foods Market Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Whole Foods Market. As a Customer Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor team.Key...

  • Customer Service Representative

    5 days ago

    Santa Fe, New Mexico, United States Whole Foods Market Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Whole Foods Market. As a Customer Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting our sales floor team.Key...

  • Customer Service Representative

    1 week ago

    Santa Fe, New Mexico, United States Whole Foods Market Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Whole Foods Market. As a Customer Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor team.Key...

  • Customer Service Representative

    6 days ago

    Santa Fe, New Mexico, United States Whole Foods Market Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Whole Foods Market. As a Customer Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor team in...

  • Customer Service Representative

    7 days ago

    Santa Fe, New Mexico, United States Whole Foods Market Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Whole Foods Market. As a Customer Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting our sales floor team.Key...

  • Customer Service Representative

    3 weeks ago

    santa fe, United States LoanMax Title Loans Full time

    Job DescriptionLoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when...

  • Customer Service Representative

    4 weeks ago

    Santa Fe, United States Loanmax Title Loans Full time

    Job Description LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when...

  • Customer Service Representative

    3 weeks ago

    Santa Fe, United States LoanMax Title Loans Full time

    Job DescriptionLoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when...

  • Customer Service Representative

    3 weeks ago

    Santa Fe, United States LoanMax Title Loans Full time

    Job Description LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when...

  • Customer Service Representative

    4 weeks ago

    Santa Fe, United States LoanMax Title Loans Full time

    Job DescriptionLoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when...

  • Customer Service Representative

    5 days ago

    Santa Fe, New Mexico, United States Whole Foods Market Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting sales efforts.Key...

  • Customer Service Representative

    2 weeks ago

    Santa Fe, New Mexico, United States LoanMax Title Loans Full time

    Job DescriptionAt LoanMax Title Loans, we're seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, answering their questions, and resolving any issues they may have.Key Responsibilities:Assist...

  • Customer Service Representative

    5 days ago

    Santa Fe, New Mexico, United States DH Pace Full time

    {"title": "Customer Support Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Support Representative to join our team at Overhead Door Company of Santa FeTM, a DH Pace Company, Inc. The ideal candidate will have excellent communication and technical skills, with a strong focus on customer satisfaction.ResponsibilitiesTriage...

  • Customer Service Representative

    6 days ago

    Santa Fe, New Mexico, United States Whole Foods Market Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor with a positive and...

  • Customer Service Representative

    24 hours ago

    Santa Fe, New Mexico, United States Guadalupe Credit Union Full time

    Job Title: Member Service RepresentativeWe are seeking a highly skilled and bilingual Member Service Representative to join our team at Guadalupe Credit Union. As a key member of our team, you will be responsible for processing financial transactions with accuracy and providing exceptional customer service to our members.Key Responsibilities:Process...

  • Customer Service Representative

    6 days ago

    Santa Fe, New Mexico, United States D.H. Pace Company, Inc. Full time

    {"h1": "Customer Support Representative Job Description", "p": "At D.H. Pace Company, Inc., we are seeking a highly skilled Customer Support Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients. Responsibilities: * Respond to customer...

  • Customer Service Representative

    3 days ago

    Santa Fe, New Mexico, United States Jamie Dunn - State Farm Agent Full time

    Unlock Your Potential as a Customer Service RepresentativeAt Jamie Dunn - State Farm Agent, we're seeking a talented and driven Customer Service Representative to join our team. As a key member of our agency, you'll play a vital role in building strong relationships with our customers and helping them achieve their insurance goals.Responsibilities:Develop...

Customer Service Representative

4 months ago

Santa Fe, United States Signature Flight Support Corporation Full time
Job Description
Job Description

Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide.  Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401K match, paid time off, tuition assistance, and limitless opportunities for training and development. 

Signature’s Customer Service Representatives (CSR) are responsible for a variety of duties that contribute towards the overall success of the fixed base operation (FBO) and focus on consistently providing excellent customer service. A CSR often serves as the face of Signature while interacting with visitors and coworkers in a professional, friendly and courteous manner. CSRs ensure concierge and other services are promptly and correctly handled, provided and billed in accordance with Signature’s procedures. Although customer service is a top priority, a large number of the CSR’s daily tasks involve using a computer and require a high level of concentration to ensure accuracy in busy settings.

A CSR is expected to:

  • Work as part of a team to provide everyone with a friendly welcome to Signature.
    Collaborate, cooperate and work closely with all coworkers, customers and other visitors to ensure customer service needs are met. This includes ensuring an efficient and accurate transfer of information through various methods between and among customers, the FBO, other company departments and external parties.
  • Increase customer satisfaction by understanding and promptly addressing customers’ needs, which may include identifying and offering additional Signature services.
  • Respond to vendor, customer, and team member questions/concerns in an efficient and effective manner.
  • Accurately receive, dispatch and completely process customer purchases and fuel transactions in accordance with company procedures
  • Maintain a working knowledge of Signature’s facilities, services, website, surrounding areas, and other information commonly asked about by Signature’s customers and other visitors.
  • Replenish complementary beverages/supplies, as outlined in the facility appearance standard.
  • Enforce good cleanliness practices through daily inspections in assigned areas for good hygiene, neatness, and compliance with regulations and policies, and take corrective actions as needed.
    Provide visitors with a wide array of concierge services including arranging reservations for hotel stays, ground transportation, catering and customs appointments as requested.
  • Assist pilots with access to airport and weather information, portals and computers.
  • Assist visitors with their luggage in the FBO and outside to/from aircraft Marshall aircraft, wing walking, placing chocks and cones, and assist line service personnel as needed.
  • Abide by emergency response procedures when/if critical events occur.
  • Recommend improvements to Signature’s standards, administrative procedures, facilities, methods, and practices to the appropriate Signature management personnel.
  • Exhibit a positive attitude, consideration and courtesy to everyone at all times.
  • Understand, comply with and enforce all security (physical, cyber and data) protocols as dictated by Signature and the airport.
  • Create accurate records pertaining to time worked and activities and services performed.

Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of the Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, 



Job Responsibilities
 

The following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).

  • While a CSR largely works inside the FBO, some components of this position are performed outside on the airport ramp.
  • Certain functions may be performed in varying weather and environmental conditions such as precipitation, extreme temperatures, jet engine fumes, dust and noise. The tasks performed outside may be near stationary and moving aircraft (including spinning propellers and engines).
  • Regular and reliable in-person and timely attendance for shifts which may include nights, weekends and/or holidays as scheduled.
  • Ability to read, understand and comply with all company policies, safety and ethical procedures, and relevant laws, regulations, orders and the like.
  • Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety.
  • Operate a multi-line telephone and use the company-approved greeting.
  • Drive cars, vans or other shuttles in some locations, where applicable.
  • Ability to detect phishing attempts and avoid attempts by others to infiltrate the Company computer network through practicing safe computer use and complying with company IT policies.
  • Independently and proactively (i) anticipate customer needs/requests, (ii) perform open job tasks, and (iii) immediately speak up and/or point out observed safety concerns to all stakeholders.
  • Proficiency in computer operations (internet, email, Word) and typing, with an ability to learn new software.
  • Work well as part of a team, get along with others, understand and follow lawful directions and instructions the first time, follow all company policies and procedures, and ask questions to clarify instructions.
  • Ability to handle stressful situations and high-profile clientele with poise, effectiveness, confidentiality and professionalism and always with a sense of cultural awareness and sensitivity.
  • Ability to prioritize and perform multiple tasks simultaneously.
  • Ability to lift light to moderately heavy items from the floor and into an aircraft and vice versa.
  • Ability to read small print.

Job Qualifications

To qualify for this position, applicants and those in the role must have:

  • High School diploma or general education degree (GED)
  • Minimum of 18 years of age.
  • A valid state license is required where applicable (based on locations where driving is required).
  • A professional appearance
  • Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company’s applicable insurance policies.
  • Must be legally authorized to work in the country of employment.
  • Ability to successfully and timely complete Signature’s training programs Ability to use a computer and email, including passing computer-based training modules.
  • Strong verbal and written English communication skills.
  • Ability to work flexible schedules and in various weather conditions.
  • Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time)
  • Preferred: Three (3) to six (6) months experience and/or training in aviation, FBO, hospitality, customer service or another related field
  • Preferred: knowledge of radio procedures and protocols.

Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.

 

 


About Us

From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.

     Our Benefits:

  • Medical/prescription drug, dental, and vision Insurance
  • Health Savings Account
  • Flexible Spending Accounts
  • Life Insurance
  • Disability Insurance
  • 401(k)
  • Critical Illness, Hospital Indemnity and Accident Insurance
  • Identity Theft and Legal Services
  • Paid time off
  • Paid Maternity Leave
  • Tuition reimbursement 
  • Training and Development
  • Employee Assistance Program (EAP) & Perks