Customer Service Representative

3 weeks ago

San Antonio, United States Professional Product Group - Schertz Full time
Job Description

We are seeking a self-motivated, customer service-oriented individual for a Counter Sales role. This full-time position will focus on order entry at the sales counter with other related duties such as:  warehouse, stocking shelves, shipping products, and loading trucks. The workweek is Monday through Friday, with an opportunity for overtime during the busy season.

ESSENTIAL DUTIES

  • Entering orders at the point of sale using the company computer system
  • Interacting with customers over the phone, via email, and in-person
  • Greet customers with a friendly attitude
  • Basic computer and phone skills
  • Communicate to customers the correct product for their application
  • Communicate to customers how the material is priced and sold
  • Create Sales Orders
  • Create Quotes to estimate the cost of projects, quantities of material needed from customer measurements
  • Efficient scheduling of truck deliveries 
  • Clear communication between manager, employees, and clients
  • Being honest, courteous, and respectful to customers & employees at all times
  • Maintain and assist to keep a clean work environment
  • Learn basic knowledge of products available to customers
  • Inform management of products/special order material customers need
  • Assist with Inventory Cycle Counts
  • Order picking/staging/Replenishment
  • Shipping/Receiving
  • Loading/unloading delivery vehicles
  • Other related duties as assigned

REQUIREMENTS

  • Basic computer knowledge and Internet use
  • Experience with Agronomic products but not required
  • Bilingual (English and Spanish) is preferred, but not required
  • Forklift experience helpful
  • Ability to lift 75 lbs; 50 lbs on a repetitive basis
  • Able to a pass pre-employment drug test


Job Location:

Professional Product Group - Schertz

      

6085 Corridor Parkway, Suite 150 Schertz, TX 78154

Equal Opportunity Employer.

Veteran Friendly Employer. Heritage Professional Products Group believes in hiring military veterans at any level for any position.  We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.



Benefits


  • Competitive salaries for all team members paid weekly
  • Private Stock Ownership
  • Equity Growth Incentive Plan (after 6 months of employment)
  • 401(k) Retirement Plan with company matching
  • Paid Vacation, Sick Time, Holidays, Birthday, and Floating Holidays
  • Paid Parental Leave
  • Medical, Dental and Vision Benefits
  • Flexible and Dependent Care Spending Accounts
  • Company paid Life insurance and Short-Term Disability
  • Additional Life Insurance and Long-Term Disability also offered
  • Safety Program with Bonuses for our Drivers
  • Employee Referral Bonus Program


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