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Medical Assistant, Senior

2 months ago

Harrisburg, United States UPMC - Pittsburgh Medical Center Full time
Job Description

Are you passionate about patient care? Do you thrive in a hands-on healthcare environment? At UPMC Hillman Cancer Center, we’re dedicated to making a difference. As a Medical Assistant, you’ll work alongside our Life Changers to provide high-quality patient care. Build meaningful relationships with patients and create a safe, comforting environment.



  • Position: Full-Time Medical Assistant, Senior with the Hillman Cancer Center in Harrisburg, PA
  • Department: Join our Medical Oncology/Infusion Department at Hillman during this pivotal and exciting phase of expansion As we broaden our reach and enhance our services, we’re looking for passionate individuals ready to grow with us. This is more than just a job opportunity; it’s your chance to become an integral part of a team dedicated to making groundbreaking strides in patient care. Apply now and be at the forefront of medical innovation and compassionate care.
  • Schedule: Monday through Friday, daylight hours 7:45 am - 4:15pm
  • No evenings, weekends, or holidays are required

In this role, you will assist physicians with patient care, including clerical, environmental, and organizational tasks, take vital signs, register patients, schedule testing, perform phlebotomy, exams, and treatments, maintain stocked supplies, and ensure clean exam rooms. 


Why Choose UPMC?



  • We prioritize patient well-being and employee satisfaction.
  • Discover the array of benefits awaiting you as a UPMC team member on our blog including tuition reimbursement of up to $6,000 per academic year at any accredited institution for you and your dependents.
  • Progress through our dedicated Medical Assistant career ladder, designed to cater to various levels of education and experience.


  • This position is eligible for a $1,500 sign-on bonus

Join our mission to make a meaningful difference in the lives of our patients. Apply today and take the next step in your healthcare career with UPMC Hillman Cancer Center




Responsibilities:



  • Guides workflow and/or assigns tasks to other clinical staff.
  • Assist management staff with supervisory activities. Participates with creation and implementation of departmental goals, processes and procedures. Mentors, orients and provides ongoing training to current and new staff members.
  • Serve as the department super user for Epic Care.
  • Work directly with Manager to identify opportunities for improvement with regards to Clinical/Non-Clinical functions, Infection Control Procedures, and Patient Assessments.
  • Guide routine meetings with staff to communicate procedural changes to improve service quality and patient safety.
  • Must be responsible and demonstrate proficiency in all practice category specific tasks.
  • Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
  • Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics.
  • Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required. Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
  • Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families. May provide more individualized patient/family education and supportive counseling as needed.
  • Answering calls and providing pertinent information including patient education as directed.
  • Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
  • Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
  • Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.

  • High school diploma or equivalent is required.
  • Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)

    • OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA)
    • OR at least 1 year of patient care experience required.


  • Phlebotomy experience is preferred.
  • Must be responsible and demonstrate proficiency in three practice category specific tasks.
  • Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.



Licensure, Certifications, and Clearances:



  • CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Act 34


UPMC is an Equal Opportunity Employer/Disability/Veteran