Insurance Client Services Representative
2 weeks ago
Must have Insurance Call Center experience
Must have or be willing to obtain a Property & Casualty (P&C) license.
Salary - $21.71 if you have your Property & Casualty
Salary - $19.65 if you do NOT have property & Casualty
Minimum of 2 years of experience in a call center or similarly fast-paced customer service environment.
Must have an Associate Degree
100% remote
Frontline ambassador, delivering exceptional service to policyholders and embodying our commitment to excellence in the industry
Responding to policyholder inquiries via phone and email, addressing topics such as certification, billing, and policy modifications.
Accurately documenting all customer interactions in our systems to ensure clear and precise record-keeping.
Meeting case volume targets established by Service Leadership to ensure efficient service delivery.
Demonstrating professionalism in all phone and email communications with policyholders.
Developing a comprehensive understanding the products, processes, and compliance standards.
Collaborating with team members via phone, email, a
Preferred Knowledge and Qualifications:
Minimum of 2 years of experience in a call center or similarly fast-paced customer service environment.
Experience in the insurance industry is considered a strong asset.
Willingness to obtain a Property & Casualty (P&C) license.
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