Contract Administrator

2 weeks ago


Windsor Locks, United States Indotronix International Corporation Full time
Indotronix is seeking a Onsite Job - Customer Service Analyst Specialist for a Job Opportunity in
Job Title: Onsite Job - Customer Service Analyst Specialist
Location: Windsor Locks CT
Duration: 12 Months Contract
Max Pay: $25/hr to $28.12/hr on W2

Job Description :
The Customer Service Analyst Specialist is the focal point between customers and internal company functions regarding such matters as pricing, scheduling, contract requirements, shipping, and documentation.
The ideal candidate will be responsible for processing and administering orders, preparing general correspondence, and coordinating customer service needs while being a contributor to a dynamic team environment, being proactive and results oriented, and possessing communication, analytical, and problem-solving skills.
Primary Responsibilities:
Management of Repair Purchase Orders from a diverse range of Commercial and/or Military Airline customers
Focus on external and internal customer support
o Action daily queue management such as inductions, quoting, turn-time mitigations, customer status reports, assist with on time delivery metrics and objectives, etc.
o Participate, engage, and support customer meetings
virtually and/or in-person o Build and maintain customer trust and relations
Our team is dynamic and fast-paced.
The ability to adapt to our constantly evolving environment and priorities is essential.
o This role will provide numerous opportunities that will help build your aerospace and customer relations experience with both commercial and military platforms
o Previous account specialists have progressed to various roles within Collins Aerospace, such as production control, operations team leaders, program management, supply chain, etc.
Required Skill Set :
Customer service experience preferred.
Computer skills i.e. Microsoft Office (Word, PPT and Excel).
SAP knowledge would be great to consider as well. In lieu of a degree, the manager will consider reviewing candidates with customer service experience.
Education Qualification :
Education typically acquired through advanced education (e.g. Bachelor)

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