Fraud Analyst
3 weeks ago
Contract Duration 6 Months
Job Responsibilities
The Fraud Analyst will report to the Fraud Investigations Manager of US Region Fraud Management.
The Fraud Analyst is responsible for completing moderate to complex research and analysis of account activity to assess levels of risk and fraud type, making a fraud determination, completing all required investigative reports, and taking appropriate action to resolve fraud-related inquiries in a multi-faceted, fast-paced and dynamic environment, while ensuring the security of the customer's accounts.
Required Skills
Review and monitor account activity for potential fraud
Monitor alert-based systems for potential fraudulent activity
Collaborate with various Operations functions to ensure all escalated fraud incidents where a filing obligation may exist have been properly escalated
Assist in identifying and reporting suspicious activity trends to the Lines of Business in order to mitigate future Bank or client losses
Demonstrates a strong sense of urgency and is able to work in a fast-paced, ever-changing environment with a strong focus on risk mitigation and client experience.
Has strong analytical and organizational skills and demonstrates the ability to solve complex problems by reviewing related information.
Will follow established processes, procedures, and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Remains positive and focused during times of pressure or adversity
Make timely, fact-based decisions and act decisively when required
Excellent time management and prioritization skills
Detailed understanding of Fraud operations
Experience working in a team environment
Self-motivated and goal-oriented
Excellent verbal and written communication skills
Highly adaptable during periods of change
Ability to learn and adapt to new information and technology platforms
Must-Have Requirement:
2-4 years of fraud limited experience
Proficient in MS word, excel & Outlook
Proficient with analytical reviews
Assist in identifying and reporting suspicious activity trends to the Lines of Business in order to mitigate future Bank or client losses.
Review and monitor account activity for potential fraud.
Monitor alert-based systems for potential fraudulent activity.
General understanding of fraud controls.
Experience within a team environment
Nice to Have:
Check fraud experience *Strong Nice to have
Recovery experience
Actimize or Oasis experience
SharePoint experience
Soft Skills:
Strong sense of urgency
Able to make timely, fact-based decisions and act on these immediately for solutions
Strong verbal and written skills are necessary
Adaptable
Strong time management and prioritization skills are absolutely required
Strong analytical and organizational skills
Notes:
Able to review and monitor accounts for potential fraud
Collaborates with various operational LOBs on fraud instances
Detailed understanding of fraud operations
Day-to-day is reviewing checks to decide whether something is fraud or not. The systems are built to alert for specific criteria, the resource will need to disposition the correct way.
Review of accounts to ensure they align with normal client activity
LOBs may send items for review which the resource will disposition correctly
Ensuring reports are submitted so that fraud investigators can get cases based on the work that the check fraud team is conducting.
The majority is analytical work, whether on a system or on reports.
Additional Notes:
Potentially to convert to Full Time based on budget and performance. May be extended for a full 6 months based on approval
Remote/Hybrid: Hybrid - In office on Wed. & Thursdays with some flexibility. Expecting 2 times per week in the office
Work Schedule (hours per week, start time): 37.5 Hours/week, 7-4 with a 1-hour lunch break
Potential for OT: Normally not, only based on approval
Benefits:
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
About The Company:
Our client is a leading and well-diversified North American financial institution committed to creating enduring value for their clients, teams, communities, and shareholders as we activate our resources to create positive change and contribute to a more secure, equitable, and sustainable future. They know the importance of reliable financial products and services and are dedicated to providing them in a way that lets you bank however you want, whenever you want.
They work hard to make client organization a place where everyone's welcome and can truly feel they belong. You deserve a job that's more than a job. Take your career to new heights and work alongside the best in the industry.
#gtttf
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