Fraud Investigation/Research Analyst

Found in: beBee jobs US - 3 weeks ago


Chicago, Illinois, United States Interactive Brokers Full time


Job Summary

IBKR is looking for a Client Operations - Fraud Investigation/Research Analyst who is motivated, analytical, and methodical individuals with financial services industry background and professional demeanor to be part of an exciting team that is helping to shape one of the world's strongest trading and brokerage brands.

The ideal candidate will display passion, integrity, commitment and drive to deliver a positive, differentiated service.

Your Responsibilities:

  • Proactive handling of client exceptional inquiries via call backs - verbal and video client verification.
  • Handling escalations of client inquiries pertaining to IBKR's security system via tickets.
  • Problem management with focus on security protocols and practices.
  • Handling escalations of suspicious client activity or behavior to Senior SFP Analysts.
  • Proactive tracking of fraud cases and trends realized.
  • Creation of on-the-job training and fraud awareness material.

Qualifications and Experience:

  • 2+ years' experience in an information security or fraud prevention role. Open to recent graduates with a degree in the below areas of study.
  • BSc in STEM areas (Science, Technology, Engineering and Mathematics) and Information Security.
  • Proficient in Windows and/or macOS computer systems and basic office applications.
  • Maintain up-to-date knowledge of the security industry as it relates to IBKR including:
    • Social engineering
    • Fraud Schemes
    • Mobile Security
    • Information Security
  • Languages: Fluency in English. Any additional language is a plus.

Required Skills:

  • Analytical approach to problem solving.
  • Organized, practical, good attention to detail.
  • Excellent communication (spoken and written) and interpersonal skills.
  • Ability to engage and maintain a conversation with clients.
  • Ability to build rapport, handle objections and actively steer communications with the goal to collect required information and assist.
  • Ability to learn and adapt to new information and technology platforms.
  • Navigating multiple computer applications while interacting with clients.
  • Personality: Self-confident, self-motivated, extroverted, flexible and able to work independently in a team-oriented environment.


Company Benefits & Perks

  • Competitive salary, annual performance-based bonus and stock grant
  • Retirement plan 401(k) with a competitive company match
  • Excellent health and wellness benefits, including medical, dental, and vision benefits. Company paid medical healthcare premium.
  • Wellness screenings and assessments, health coaches and counseling services through an Employee Assistance Program (EAP)
  • Paid time off and a generous parental leave policy
  • Daily company lunch allowance provided, and a fully stocked kitchen with healthy options for breakfast and snack
  • Corporate events, including team outings, dinners, volunteer activities and company sports teams
  • Education reimbursement and learning opportunities
  • Modern offices with multi-monitor setups
#LI-NB1

  • Fraud Investigation Associate

    Found in: beBee jobs US - 3 weeks ago


    Chicago, Illinois, United States OppFi Full time

    OppFi is a tech-enabled, mission-driven specialty finance platform that broadens the reach of community banks to extend credit access to everyday Americans. Through best-in-class customer service, transparency, responsible lending, and financial inclusion, we support consumers, who are turned away by mainstream options, to build better financial health.We...

  • Research Analyst

    Found in: beBee jobs US - 2 weeks ago


    Chicago, Illinois, United States William Blair Full time

    William Blair Investment Management is committed to building enduring relationships with our clients. We work closely with private and public pension funds, insurance companies, endowments, foundations, and sovereign wealth funds, as well as financial advisors. We are 100% active-employee-owned with broad-based ownership. Our investment teams are solely...

  • Equity Research Analyst

    Found in: beBee jobs US - 3 weeks ago


    Chicago, Illinois, United States Kovitz Full time

    The Kovitz Core Equity Team utilizes a bottom-up, fundamental, research-driven security selection process and patient decision making to construct a concentrated portfolio of holdings.The analyst will work with senior investment team members to identify and research investment ideas in publicly listed U.S. companies across all market caps and sectors. You...

  • Senior Investment Research Analyst

    Found in: beBee jobs US - 3 weeks ago


    Chicago, Illinois, United States Morningstar Full time

    Job Title: Senior Investment Research Analyst (multiple positions)Responsibilities:Develop clear opinions to support forward-looking ratings on funds and other investment vehicles based on research that focuses on the funds' management team, strategy, parent company, performance and expenses (20%).Conduct quantitative and qualitative analysis using our...

  • Quantitative Research Analyst

    Found in: beBee jobs US - 2 weeks ago


    Chicago, Illinois, United States Citadel Full time

    Our mission is to be the most successful investment team in the world. Quantitative Researcher Analysts play a key role in this mission by developing next-generation models and trading approaches for a range of investment strategies. You'll get to challenge the impossible in quantitative research by applying sophisticated and complex statistical techniques...

  • Quantitative Research Analyst

    Found in: beBee jobs US - 2 weeks ago


    Chicago, Illinois, United States Citadel Full time

    Our mission is to be the most successful investment team in the world. Quantitative Researcher Analysts play a key role in this mission by developing next-generation models and trading approaches for a range of investment strategies. You'll get to challenge the impossible in quantitative research by applying sophisticated and complex statistical techniques...

  • Department of Medicine Junior Investigator

    Found in: beBee jobs US - 2 days ago


    Chicago, Illinois, United States Northwestern University Feinberg School of Medicine Full time

    Department of Medicine Junior InvestigatorThe Department of Medicine at Northwestern University Feinberg School of Medicine seeks a full-time tenure track Investigator at the rank of Assistant or Associate Professor. Responsibilities include developing a funded clinical or basic research program. Candidates with research interests in the broad areas of Heart...

  • Postdoctoral Research Associate

    Found in: beBee jobs US - 2 weeks ago


    Chicago, Illinois, United States ahulbert@uic Full time

    Department of Surgery at the University of Illinois at Chicago is seeking highly motivated and energetic applicants for a full-time Postdoctoral Research Associate position to join Hulbert Lab. The Postdoctoral Research Associate will be responsible for overall scientific management of research projects. Our research focus is molecular genetics and...

  • Business Analyst

    Found in: beBee jobs US - 3 weeks ago


    Chicago, Illinois, United States NinjaHoldings Full time

    NinjaHoldings was founded in 2017 by a team seeking to revolutionize the way everyday Americans interact with financial services. Through our CreditNinja and NinjaCard brands, we empower people overlooked by traditional financial institutions to take control of their finances via a full suite of digital banking and lending products, providing incentives and...

  • Quantitative Energy Analyst

    Found in: beBee jobs US - 2 weeks ago


    Chicago, Illinois, United States Selby Jennings Full time

    I am partnered with a leading hedge fund looking to on board a Quantitative Energy Analyst. The firm specializing in FTR and Nodal trading within markets MISO, PJM, CAISO, SPP, or ERCOT. The role will require the analyst to have a deep understanding of the energy markets. The analyst will need to build fundamental models to assist the portfolio manager. In...

  • Exchange Connectivity Analyst

    Found in: beBee jobs US - 6 days ago


    Chicago, Illinois, United States Hudson River Trading Full time

    Hudson River Trading is hiring an Exchange Connectivity Analyst for our brand new Market Structure Analytics team. In joining this team, you will be responsible for employing data-driven methodologies to minimize friction in our real-time interaction with financial markets. This role is crucial to helping HRT optimize the way we connect with unique trading...

  • Lung Cancer Researcher – Research Faculty

    Found in: beBee jobs US - 2 weeks ago


    Chicago, Illinois, United States Rush University Medical Center Full time

    Lung Cancer Researcher – Research FacultyRush University Medical CenterChicago, IL Rush University Medical Center, a nationally recognized clinical and academic institution, and the teaching hospital for Rush Medical and Nursing Colleges, located in downtown Chicago, invites applications for the position of lung cancer researcher. The Rush Lung Center in...

  • Research Associate

    Found in: beBee jobs US - 3 weeks ago


    Chicago, Illinois, United States William Blair Full time

    ABOUT THE TEAM:William Blair's buy-side research team is responsible for identifying quality growth companies that will generate above-average results for clients over time with generally less risk than the market. The team identifies these companies through a combination of rigorous fundamental research and systematic inputs, following a disciplined process...

  • Senior Treasury Analyst

    Found in: beBee jobs US - 3 weeks ago


    Chicago, Illinois, United States Dentons Full time

    Dentons US LLP is recruiting for a Senior Treasury Analyst. This position will assist the Treasurer in maintaining and managing the Firm's US cash operations. This includes helping oversee Firm and partner disbursements, maintaining Firm and trust bank accounts, completing bank reconciliations, and assisting with cash reporting and forecasting analyses. The...

  • Postdoctoral Research Associate

    Found in: beBee jobs US - 3 days ago


    Chicago, Illinois, United States Department of Anesthesiology, University of Illinois at Chicago Full time

    The Roth lab in the Departments of Anesthesiology, and Ophthalmology and Visual Sciences at the University of Illinois at Chicago seeks a highly motivated postdoc to lead a project studying exosome biology and engineering for therapeutics in ischemic diseases of the retina. This research is presently supported by two NIH R01 grants and other funding. See ...


  • Chicago, Illinois, United States Rush University Full time

    Rush University Medical Center, a nationally recognized clinical and academic institution, and the teaching hospital for Rush Medical and Nursing Colleges, located in downtown Chicago, invites applications for the position of lung cancer researcher.The Rush Lung Center in collaboration with the Department of Anatomy & Cell Biology is seeking an investigator...

  • Senior Manager

    Found in: beBee jobs US - 5 hours ago


    Chicago, Illinois, United States United Airlines Full time

    There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the...

  • Information Security Analyst

    Found in: beBee jobs US - 2 weeks ago


    Chicago, Illinois, United States Green Thumb Full time

    The Role We're looking for an Information Security Analyst to join our growing Information Security team in our mission to secure one of the fastest growing Cannabis companies in the US. As an Information Security Analyst, you've had some experience in information security and are looking to grow your career further. You'll participate in supporting the...

  • postdoctoral researcher, university of chicago

    Found in: beBee jobs US - 2 weeks ago


    Chicago, Illinois, United States University of Chicago, Department of Psychology Full time

    The Goldin-Meadow Laboratory and the Environmental Neuroscience Lab (PI: Marc Berman) in the Department of Psychology at the University of Chicago are seeking a postdoctoral researcher beginning in August 2024 (start date is flexible). The postdoctoral researcher will join a team investigating how action and gesture instruction differentially affect...

  • Senior Analyst

    Found in: beBee jobs US - 3 weeks ago


    Chicago, Illinois, United States United Airlines Full time

    Connecting People. Uniting the World. There's never been a more exciting time to join United Airlines As a global company that operates in hundreds of locations around the world — with millions of customers and tens of thousands of employees — we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly. ...