Hybrid Asst. Sales Manager

3 weeks ago


Saint Petersburg, United States Sunbelt Home Solutions Full time
Supervises and manages performance of all Call Center staff during in office days and all remote staff. Actively recruits and maintains a well-trained staff. Oversees that all lead sources are actively and aggressively contacted and converted, PPL, Canvassing, Home shows, Resets, Can- Save, Cross Pitch, Previous Customers up-sell and Rehash. Maintains a minimum of .25 APH for all telemarketers and .50 APH for PPL New/ASAP. Maintains 80% Net Issue rate and an 80% pitch Ratio (Demo) on all issued leads.

Work with Confirmation Department Lead to ensure next day confirmation of all appointments. Ensure that all CCCs are reset. Responsible for reaching out to all previous appointments to ensure quality control, as well as, set Rehash/Resets.

The Call Center Manager is responsible for setting appointments to ensure that the Call Center maintains/reaches daily appointment setting goals.

Weekly Bonus:

Override Bonus on remote Staff: $5 per rep set + $50 per rep sale.

Self-Set appointments = $25 per set + $50 per sale

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Schedule:
* 4 hour shift
* Monday to Friday
* Weekends as needed

Willingness to travel:
* 25% (Preferred)

Work Location: In person

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