Corporate Director of Outpatient Services
2 weeks ago
Essential Functions:
Referral Management: Assess patterns of timely screening and scheduling of referrals.
Attendance Oversight: Conduct reviews of patient attendance, follow up on missed sessions, and ensure proactive communication with patients.
Admissions and Patient Engagement: Oversee the patterns of the admission process, including the completion of psychosocial and psychological evaluations. Assess culture of patient engagement and the strategies used to measure retention. Foster a welcoming environment that encourages patient engagement from the first day.
Staff Coordination: Assess use of daily meetings with staff to discuss patient referrals, admissions, and overall patient roster status, maintaining a sense of urgency in patient care and operations.
Achieve outpatient financial targets through group sessions. Work with sites to add additional services lines/revenue to achieve financial goals.
Requirements
Educational / Experience Requirements:
Master’s degree or higher in Social Work, Counseling, or related field with active licensure.
5+ years of supervisory experience in a healthcare setting, preferably in psychiatric and substance abuse treatment.
Qualifications / Skills:
Ability to read, write and follow written and oral instructions.
Demonstrated ability to lead a team, manage multiple locations, and achieve operational goals.
Strong communication, organizational, and interpersonal skills.
Work Environment:
Subject to many interruptions. Occasional pressure due to multiple calls and inquiries. This position can be high paced and stressful; must be able to cope mentally and physically to the atmosphere. Work requires spending approximately 90% or more of the time inside a building that offers protection from weather conditions but not necessarily from temperature changes.
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