Quality Improvement Facilitator II

3 weeks ago


Rancho Cucamonga, United States Inland Empire Health Plan Full time
What you can expect

Find joy in serving others with IEHP We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience

Under the direction of management, and with minimal supervision, the Quality Improvement (QI) Facilitator II works closely with front line leaders, external partners, and organizational teams to plan, organize, facilitate, and lead quality improvement projects. The QI Facilitator II has a strong understanding of IEHP’s strategic priorities and organizational goals and supports these goals through the development and implementation of QI program activities. The QI Facilitator II will skillfully use techniques of system design, project management, continuous quality improvement (e.g., brainstorming, cause and effect analysis, root cause analysis), outcomes measurements, and data analysis to support the development, implementation, and oversight of QI programs.

Perks

IEHP is not only committed to healing and inspiring the human spirit of our Members; we also aim to match our Team Members with the same energy by providing prime benefits and more.

CalPERS retirement
457(b) option with a contribution match
Generous paid time off- vacation, holidays, sick
State of the art fitness center on-site
Medical Insurance with Dental and Vision
Paid life insurance for employees with additional options
Short-term, and long-term disability options
Pet care insurance
Flexible Spending Account – Health Care/Childcare
Wellness programs that promote a healthy work-life balance
Career advancement opportunities and professional development
Competitive salary with annual merit increase
Team bonus opportunities

Education & Experience

Minimum of four (4) years demonstrated experience, at a professional level, in process/project management including participation in quality improvement projects or operations.
Master’s degree from an accredited institution required, degree preferably in Public Health, Health Administration, Public Administration, or other healthcare related focus from an accredited institution.

Key Qualifications

Strong analytical and critical thinking skills. Proficient in all Microsoft Office applications, with an emphasis on Excel, PowerPoint, and Visio.
Strong communication skills (verbal, written and listening) with ability to interact effectively. Ability to successfully apply facilitation techniques to quality improvement project teams to achieve optimal outcomes.
Possesses problem solving, conflict management, and team building skills in order to ensure a productive work environment and achievement of quality goals.
Skilled in reading and interpreting data.
Working knowledge of:
Healthcare quality performance and measurement sets including CMS quality withhold, Managed Care Accountability Set, NCQA Quality Improvement Standards and HEDIS
Project management techniques, tools of continuous improvement, and work process redesign
Standard coding sets as they are used in quality measurement including ICD-10, CPT, CPT Category II, HCPCS, LOINC, NDC.

Start your journey towards a thriving future with IEHP and apply TODAY

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