Slot Technician

SUMMARY: To maintain, repair and place video slot machines and related gaming equipment throughout the casino. Responsible for a high level of guest service as described in your departments guest service standards.

RESPONSIBILITIES
- Handle machine related customer issues promptly
- Install, move, test, repair and maintain slot and electronic/electro-mechanical components, sub-systems and systems
- Review, interpret and verify slot pay tables, settings and jackpots of pre-established amounts
- Troubleshoot and repair slots and associated player tracking system to minimize down time and maximize profitability of the gaming operation
- Independently and/or cooperatively perform advanced tasks including but not limited to RAM clears, setup and configuration of software, progressive system(s) hardware and software installation, configuration and troubleshooting
- Assist in the ongoing training and development of other team members
- Maintain security of keys and company assets
- Perform assigned tasks in compliance with applicable regulations

QUALIFICATIONS
Preferred:
- High School Diploma/GED or equivalent experience

Skills
Required:
- Accurate and detail-oriented
- Strong organizational skills
- Proficient computer skills Microsoft Office (Word, Excel and Outlook)
- Excellent verbal and interpersonal communication skills
- Strong mechanical aptitude

Preferred:
- Proficiency in the use of hand tools, power tools and electrical/electronic test equipment
- Proven soldering skills

Abilities
Required:
- Ability to follow established dress code policies and practice good personal hygiene
- Ability to interact with guests, coworkers and management in a professional and courteous manner
- Ability to independently or as a team complete multiple tasks in a professional manner
- Ability to serve both internal and external customers
- Ability to troubleshoot, maintain and repair specialized equipment
- Ability to adapt quickly to changing priorities

Preferred:
- Proven ability to read schematics and wiring diagrams and identify electronic components

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