Patient Access Representative

3 weeks ago

Buffalo, United States UBMD Pediatrics Full time
*Join Our Team and Grow Your Career*

Do you want to advance your career? UBMD Pediatrics is seeking our next valued employee. If you are ready to take the next step in your career, UBMD Pediatrics is the place for you. We offer a competitive salary, comprehensive benefits, and a strong commitment to work-life balance. This is a chance you don't want to miss UBMD Pediatrics is committed to providing excellent care for children and building strong relationships with families. We're looking for an enthusiastic Patient Access Representative (PAR) to join our team and make a difference in the lives of our patients. In this role, you'll be the first point of contact for our patients, ensuring a smooth and welcoming experience from the moment they schedule an appointment.

*About UBMD Pediatrics*

UBMD Pediatrics is one of 18 practice plans within UBMD Physicians’ Group, the single largest medical group in Western New York. We provide premier health care to infants, children, adolescents and adults. In addition to primary care pediatrics, we have 18 pediatric subspecialties. Our physicians make up the academic teaching faculty within the Department of Pediatrics at the Jacobs School of Medicine and Biomedical Sciences at the University of Buffalo and at Oishei Children’s Hospital. For more information regarding UBMD Pediatrics, please visit www.UBMDPediatrics.com.

*Why You'll Love Working Here*
* *Be part of a team:* We are dedicated to providing exceptional care and fostering a supportive, collaborative work environment.
* *Make a difference:* You'll play a vital role in shaping patient experiences and supporting their health journey.
* *Work-life balance:* Enjoy a generous PTO plan, no weekends or holidays, Flexible hours and pre-scheduled hybrid work options.
* *Competitive benefits:* Includes medical, dental, vision, 401(k) with employer contribution, paid time off, and more (details below).

*Supportive Environment:* Collaborative work environment with opportunities for professional growth.

*Key Responsibilities*
* Schedule appointments and ensure a smooth patient experience from booking to arrival.
* Collect patient and insurance information, complete forms, and follow protocols. Book appointments, provide paperwork, and inform patients of important details.
* Assist with pre-registration, verify insurance, and prepare charts.
* Answer phone calls, direct inquiries, and record patient interactions accurately.
* Manage incoming mail, faxes, and referral requests.
* Perform general office duties (filing, scanning, document preparation).
* Deliver exceptional customer service to create a positive patient experience.
* You will perform any other tasks assigned.

*Qualifications*
* High School Diploma or equivalent; further education is a plus.
* Strong familiarity with medical terminology and previous experience with EMR systems.
* Exceptional communication skills and a professional demeanor.
* Ability to multitask and operate under pressure with precision and empathy.
* Commitment to cultural sensitivity and confidentiality in handling patient information.

*Benefits Package Details*

With a competitive salary, comprehensive benefits, and a strong commitment to work-life balance, this is an opportunity you won't want to miss. When you join UBMD Pediatrics as a contributing member of our team, you can expect to receive:
* *Healthcare Benefits: *Includes comprehensive Medical, Dental, and Vision insurance for you to choose from.
* *Robust Benefits:* 401(k) with employer contribution. Disability insurance, Employee Assistance Program, Flexible Spending Account, Health Savings Account, Life insurance.
* *Paid Time Off (PTO):* Generous Paid Time Off package
* *Work-Life Balance:* No overnight, holiday, or weekend shifts.
* *Professional Growth:* Opportunities for advancement and professional development in a supportive environment.
* *Additional Benefits:* Paid breaks, parking stipend, and more.

*Where We Work:*

Our new building is located in the heart of the Buffalo Niagara Medical Campus. We have access to secure and safe ramp parking as well as street parking, convenient access to nearby Allen/Medical Campus metro station as well as NFTA bus routes, park-and-ride, and easy highway access.

*Work Flexibility:*
* We offer an in-person work environment with the option for pre-approved hybrid schedules.
* Enjoy a typical schedule of 8:00 am to 4:00 pm, with flexible hours available for your work-life balance.

*Ready to Make a Difference?*

We invite you to submit your application, including a resume and cover letter highlighting your skills and passion for patient care. Join UBMD Pediatrics and be a part of a team that makes a difference in the lives of children and families every day.

\* The pay range shown is an estimate of possible base compensation that may be given to a qualified applicant at the time of posting. When setting pay, various factors will be taken into account such as but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

\*\* The LEED (Leadership in Energy and Environmental Design) certification system recognizes environmentally sustainable buildings and design practices.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:
* 401(k)
* Dental insurance
* Disability insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Retirement plan
Schedule:
* Monday to Friday

Work Location: In person

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