Patient Care Representative II
4 weeks ago
Nature & Scope:
Positional Overview
Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.
Are you passionate about making a meaningful impact in people's lives? Are you a compassionate communicator with a knack for problem-solving? Look no further Our client is seeking dedicated Patient Care Representatives to join their dynamic team. As a Patient Care Representative II, you'll be at the forefront of providing exceptional customer service and support to patients navigating their healthcare journey. From assisting with appointment scheduling to answering inquiries with empathy and professionalism, you'll play a vital role in ensuring every patient feels valued and supported. Join them in creating positive experiences and making a difference in the lives of those we serve. Apply now
Role & Responsibility:
Tasks That Will Lead To Your Success
- Answer incoming calls and determine how to help the patient or where to refer the patient within the service line.
- Enter patient information, schedule appointments, and document interactions in the EMR system.
- Identify calls that need to be escalated to clinical staff or management and route appropriately in a timely manner.
- Document medication refill and test results requests.
- Manage incoming mail and fax bins in accordance with company policy.
- Collaborate with other applicable services to ensure coordination of care.
- Deliver exemplary customer service in order to provide a positive patient experience across the organization.
- Perform other duties assigned by management.
Skills & Experience:
Qualifications That Will Help You Thrive
- High School Diploma or Equivalent
- 2-3 years in a call center customer service environment.
- Positive attitude and ability to learn EMR.
- Basic Medical Terminology preferred.
Job Details
- On-Site position in Downtown Buffalo (parking provided)
- Monday - Friday, 8:00 am - 4:30pm schedule
- Business casual environment
- Temp-to-hire position
- Paying $18.50-21/hour depending on experience, $18.50/hour (Patient Care Representative I), $20.00-$21.00/hour (Patient Care Representative II)
-
Patient Care Representative II
3 weeks ago
Buffalo, United States Imagine Staffing Technology, An Imagine Company Full timeNature & Scope:Positional OverviewAre you passionate about making a meaningful impact in people's lives? Are you a compassionate communicator with a knack for problem-solving? Look no further! Our client is seeking dedicated Patient Care Representatives to join their dynamic team. As a Patient Care Representative II, you'll be at the forefront of providing...
-
Patient Care Representative II
4 weeks ago
Buffalo, United States Imagine Staffing Technology An Imagine Company Full timeNature & Scope: Positional Overview Are you passionate about making a meaningful impact in people's lives? Are you a compassionate communicator with a knack for problem-solving? Look no further! Our client is seeking dedicated Patient Care Representatives to join their dynamic team. As a Patient Care Representative II, you'll be at the forefront of providing...
-
Patient Care Representative II
4 weeks ago
Buffalo, United States Imagine Staffing Technology, An Imagine Company Full timeNature & Scope:Positional Overview Are you passionate about making a meaningful impact in people's lives? Are you a compassionate communicator with a knack for problem-solving? Look no further! Our client is seeking dedicated Patient Care Representatives to join their dynamic team. As a Patient Care Representative II, you'll be at the forefront of providing...
-
Patient Care Representative II
4 weeks ago
Buffalo, United States Imagine Staffing Technology, An Imagine Company Full timeNature & Scope:Positional Overview Are you passionate about making a meaningful impact in people's lives? Are you a compassionate communicator with a knack for problem-solving? Look no further! Our client is seeking dedicated Patient Care Representatives to join their dynamic team. As a Patient Care Representative II, you'll be at the forefront of providing...
-
Patient Care Representative II
4 weeks ago
Buffalo, United States Imagine Staffing Technology, An Imagine Company Full timeNature & Scope:Positional Overview Are you passionate about making a meaningful impact in people's lives? Are you a compassionate communicator with a knack for problem-solving? Look no further! Our client is seeking dedicated Patient Care Representatives to join their dynamic team. As a Patient Care Representative II, you'll be at the forefront of providing...
-
Patient Care Representative II
2 weeks ago
Buffalo, United States Imagine Staffing Technology, An Imagine Company Full timeNature & Scope:Positional Overview Are you passionate about making a meaningful impact in people's lives? Are you a compassionate communicator with a knack for problem-solving? Look no further! Our client is seeking dedicated Patient Care Representatives to join their dynamic team. As a Patient Care Representative II, you'll be at the forefront of providing...
-
Patient Care Representative II
2 weeks ago
Buffalo, United States Imagine Staffing Technology Full timeJob DescriptionJob DescriptionJob ProfileJob TitlePatient Care Representative IILocationBuffalo, NYHire TypeContingentHourly$20.00 - $21.00Work ModelOnsiteContact Phone(716)-256-1254 Contact Emailklubberts@imaginestaffing.net Nature & Scope:Positional Overview Are you passionate about making a meaningful impact in people's lives? Are you a...
-
Patient Care Representative II
4 weeks ago
Buffalo, United States Imagine Staffing Technology Full timeJob DescriptionJob DescriptionJob ProfileJob TitlePatient Care Representative IILocationBuffalo, NYHire TypeContingentHourly$20.00 - $21.00Work ModelOnsiteContact Phone(716)-256-1254 Contact Emailklubberts@imaginestaffing.net Nature & Scope:Positional Overview Are you passionate about making a meaningful impact in people's lives? Are you a...
-
Patient Care Representative II
2 weeks ago
Buffalo, United States Imagine Staffing Technology Full timeJob DescriptionJob DescriptionJob ProfileJob TitlePatient Care Representative IILocationBuffalo, NYHire TypeContingentHourly$20.00 - $21.00Work ModelOnsiteContact Phone(716)-256-1254 Contact Emailklubberts@imaginestaffing.net Nature & Scope:Positional Overview Are you passionate about making a meaningful impact in people's lives? Are you a...
-
Patient Care Representative
2 weeks ago
Buffalo, United States Imagine Staffing Technology Full timeJob DescriptionJob DescriptionJob ProfileJob TitlePatient Care Representative IILocationBuffalo, NYHire TypeTemp-To-HireHourly$18.50/hourWork ModelOnsiteContact Phone(716)-256-1254Contact Emailklubberts@imaginestaffing.net Nature & Scope:Positional Overview Are you passionate about making a meaningful impact in people's lives? Are you a compassionate...
-
Patient Care Representative
4 weeks ago
Buffalo, United States Imagine Staffing Technology Full timeJob DescriptionJob DescriptionJob ProfileJob TitlePatient Care Representative IILocationBuffalo, NYHire TypeTemp-To-HireHourly$18.50/hourWork ModelOnsiteContact Phone(716)-256-1254Contact Emailklubberts@imaginestaffing.net Nature & Scope:Positional Overview Are you passionate about making a meaningful impact in people's lives? Are you a compassionate...
-
Patient Care Representative
2 weeks ago
Buffalo, United States Imagine Staffing Technology Full timeJob DescriptionJob DescriptionJob ProfileJob TitlePatient Care Representative IILocationBuffalo, NYHire TypeTemp-To-HireHourly$18.50/hourWork ModelOnsiteContact Phone(716)-256-1254Contact Emailklubberts@imaginestaffing.net Nature & Scope:Positional Overview Are you passionate about making a meaningful impact in people's lives? Are you a compassionate...
-
Patient Services Representative
3 weeks ago
Buffalo, United States UBMD Primary Care Full timeJob DescriptionJob DescriptionUBMD Primary Care seeking Patient Services Representative (PSR) to work at busy multi-specialty outpatient clinic located at Conventus Medical Building-1001 Main Street, Buffalo, NY 14203. Schedule will be Mon through Fri 10:00-6:00pm with ability to work one (1) Thursday evening (12:30-8:30 pm) per month on rotation with the...
-
Patient Services Representative
3 weeks ago
Buffalo, United States UBMD Primary Care Full timeUBMD Primary Care seeking Patient Services Representative (PSR) to work at busy multi-specialty outpatient clinic located at Conventus Medical Building-1001 Main Street, Buffalo, NY 14203. Schedule will be Mon through Fri 10:00-6:00pm with ability to work one (1) Thursday evening (12:30-8:30 pm) per month on rotation with the other PSR's. Duties include, but...
-
Patient Services Representative
2 weeks ago
Buffalo, United States UBMD Primary Care Full timeJob DescriptionJob DescriptionUBMD Primary Care seeking Patient Services Representative (PSR) to work at busy multi-specialty outpatient clinic located at Conventus Medical Building-1001 Main Street, Buffalo, NY 14203. Schedule will be Mon through Fri 10:00-6:00pm with ability to work one (1) Thursday evening (12:30-8:30 pm) per month on rotation with the...
-
Patient Services Representative
2 weeks ago
Buffalo, United States UBMD Primary Care Full timeUBMD Primary Care seeking Patient Services Representative (PSR) to work at busy multi-specialty outpatient clinic located at Conventus Medical Building-1001 Main Street, Buffalo, NY 14203. Schedule will be Mon through Fri 10:00-6:00pm with ability to work one (1) Thursday evening (12:30-8:30 pm) per month on rotation with the other PSR's. Duties include, but...
-
Patient Experience Specialist Revenue Management II
2 months ago
Buffalo, United States Catholic Health System Full timeSalary: 18.42-27.64 USD Facility: Administrative Regional Training Cntr Shift: Shift 1 Status: Full Time FTE: 1.000000 Bargaining Unit: ACE Associates Exempt from Overtime: Exempt: No Work Schedule: Days Hours: M-F, 7a-5p variable with hybrid remote option after successful completion of probationary period. Must be punctual and on-time as well as adheres to...
-
Buffalo, United States Catholic Health System Full timeSalary: 18.42-27.64 USD Facility: Administrative Regional Training Cntr Shift: Shift 1 Status: Full Time FTE: 1.000000 Bargaining Unit: ACE Associates Exempt from Overtime: Exempt: No Work Schedule: Days Hours: M-F, 7a-5p variable with hybrid remote option after successful completion of probationary period. Must be punctual and on-time as well as...
-
Patient Service Representative
4 weeks ago
Buffalo, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
-
Patient Service Representative
2 weeks ago
Buffalo, United States ZOLL LifeVest Full timeJob DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...
