Desktop Support Technician
3 weeks ago
We are seeking a skilled Desktop Support Technician to join our team. The ideal candidate will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Duties:
- Install, configure, and troubleshoot computer hardware, software systems, networks, printers, and scanners
- Respond to IT support requests in a timely manner
- Set up user accounts and profiles and manage access control
- Ensure security and privacy of systems and data
- Diagnose and resolve technical issues
- Collaborate with the IT team to ensure smooth operations
- Provide technical support for both hardware and software issues our users encounter
Requirements:
- Proven experience as a Desktop Support Technician or similar role
- Knowledge of Windows operating systems, Windows Server, SCCM, Linux, Mac OS
- Familiarity with TCP/IP protocols and networking
Job Types: Full-time, Temp-to-hire
Pay: $21.91 - $23.00 per hour
Benefits:
* 401(k)
* Dental insurance
* Health insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Experience:
* Customer support: 1 year (Preferred)
* iOS: 1 year (Preferred)
* Windows: 1 year (Preferred)
Ability to Commute:
* Cincinnati, OH (Required)
Ability to Relocate:
* Cincinnati, OH: Relocate before starting work (Required)
Work Location: In person
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