Director of Clinical Support Services

2 weeks ago

Waxahachie, United States ADDICTION AND MENTAL HEALTH SERVICES, LLC Full time
JOB DESCRIPTION

POSITION TITLE: Director of Clinical Support Services

LOCATION: Residential Facilities – Warrior

DEPARTMENT: Clinical Operations

REPORTS TO: Facility C.E.O

SUPERVISES: Recovery Support Specialist, Assistant Counselors, Program Services Aides

Entry Level Qualifications:

Bachelor’s degree in behavioral sciences or C.R.C. certification preferred. Three years’ experience in addiction or mental health agency required. One year’s experience in a supervisory position required. Verbal or written communication skills required. Computer skills preferred.

Must be able to walk within the facility and on the grounds of the facility for approximately 1 mile per every 8-hour shift.
Must be able to continuously sit for approximately 3hours per 8-hour shift.
Must be able to administer CPR and be certified.
Maintain records and have good communication skills.
Must be able to see 20/40 corrected in each eye and hear (hearing aid acceptable).
If recovering, two years of continuous verifiable abstinence.

General Responsibilities:

Provide supervision and coordinate training for Assistant Counselors, Recovery Support Specialist and Program Service Aides staff. Maintain work schedule to ensure adequate coverage on all shifts.

Essential Functions:

Responsible for editing time report and ensuring time reported is correct.
Responsible for generating work schedules and ensuring all shifts are adequately covered.
Responsible for hiring support staff (Assistant Counselor, Recovery Support Specialist and Program Service Aides) with assistance from Human Resources as appropriate.
Coordinate training for Assistant Counselors, Recovery Support Specialist and Program Service Aides as needed. Conduct periodic meetings with Assistant Counselors and program service aides as needed.
Prepare and conduct evaluations for Assistant Counselors, Recovery Support Specialist and Program Service Aides. Obtain approvals from Human Resources prior to meeting with the staff.
Assist with de-escalation of patients as needed. Document all direct care with patients in medical record. Monitor staff documentation.
Review all occurrence reports and patient grievances and process with morning U.R. team.
Coordinate communication between Assistant Counselor, Recovery Support Specialist and Program Service Aides with clinical staff and medical staff.
On call for Assistant Counselor, Recovery Support Specialist and Program Service Aides call outs.
Supervise/Coordinate non-clinical patients’ outings with approval from Executive Director.
Work closely with Lead Assistant Counselor; supervise and direct clinical support team through Lead Assistant Counselor on all shifts.
Must maintain a professional demeanor and appearance, must not appear impaired or disoriented, but rather must present coherent and articulate speech, kept appearance, alert, oriented, and responsive to patients’ needs and concerns.
Must be able to work in a constant state of alertness to perform the job safely.
Must be able to work in a cooperative manner with coworkers, managers, clients, and prospective clients.
Must be emotionally and physically capable of working effectively in stressful situations.
Regular attendance.
Other duties as assigned.

Know and abide by the general provisions of 42 CFR Part 2, “Confidentiality of Alcohol and Drug Abuse Patient Records”; and 45 CFR “Health Insurance Portability and Accountability Act”. This position has unrestricted access to patient health information.

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