IT Business Partner E-Commerce

3 weeks ago


Richmond, United States ProspectBlue Full time
ProspectBlue is partnered with a building supply company in Richmond, VA. Seeking an IT Business Partner E-Commerce to join their team

Job Summary

The eBusiness Analyst will work with the various departments to better understand how the department processes work in conjunction with our Infor ERP system. They will understand and document current processes and look for opportunities to improve the process by a combination of using features in the ERP or streamlining the process by reducing unnecessary process. All this will be in close conjunction with the business leader.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The eBusiness Analyst will identify and analyze business process issues and opportunities and evaluate the potential application of new or modified technology solutions.
Act as a business partner to help develop strategy through data driven analytics and insights.
Partner with the Marketing Department to identify additional reporting needs.
Support Marketing department analysis around customer, product, and vendor
Coordinates issue resolution between Operations, Digital Marketing team, ERP team, and system integrator.
Reports to Technical Development Manager
Create UAT test cases, organize and facilitate UAT testing, track test results.
Research, review, and analyze existing requirements gathering processes and develop strategies for enhancing or further leveraging these processes.
Provide periodic management reporting on major technology projects.
Provide on-going support for business applications including troubleshooting of reported problems, facilitation of cross-functional discussions of related software or business process changes, and end user training support as well as identification of future growth opportunities.
Develop formal end user training plans/scripts with key business leaders and vendor/system integrator functional staff; work with software vendor/system integrator to create end user training materials which encompass business process, naming conventions and other standards, and system functionality; provide training to groups and individuals, according to the agreed upon training plan as needed.
Comprehend and comply with IT policies and processes in the areas of software development and implementation; ensure segregation of duties compliance with requirements, in working with business end users to define applications security and workflow roles/responsibilities.
Other duties as assigned.

EDUCATION AND EXPERIENCE REQUIREMENTS
Bachelor’s degree in business, Accounting/Finance, Computer Science, or a related field.
Minimum 4-6 years' experience with eBusiness and ERP systems.

QUALIFICATIONS AND PREFERRED SKILLS:
Deep knowledge of business processes
Define business requirements, identify issues, and recommend solutions.
Experience working with business owners to elicit, analyze, communicate, and validate requirements for change in a distribution environment.
Capability to work and interact with non-technology users (Marketing, Digital eCommerce, Operations)
Strong oral and written communication skills
Willing to travel.

#INDCORP

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