Team Lead

2 weeks ago


Gilbert, United States HSSG Inc Full time
Club Team Lead Job Description

Supervisory Responsibility: Yes

Position Summary: Manage all aspects of event from open to close, including, but not limited to samples, equipment and staffing. Supervise, train and coach all brand ambassadors assigned to event. Provide ongoing training and evaluation of all brand ambassadors assigned to events, giving feedback to the Field Event Manager. Encourage brand ambassadors to build awareness of our brands and our products. Reinforce our commitment to providing an exceptional customer experience and motivate the team to generate increased sales at each and every event.

Essential Responsibilities:
Ensure the presentation stations are occupied at all times when costumers are present
Ensure Brand Ambassadors and presentation stations have adequate supplies and samples at all times
Encourage the team to be engaged with all costumers that pass the booth. Offer helpful tips where needed
Make sure the presentation area is clean and inviting for the costumers. Maintain high standards of cleanliness, following CDS food safety rules at all times
Communicate with FEM regularly regarding sales results, team morale, equipment and supply needs
Ensure all documentation including paperwork, receipts, and photos are submitted to HSSG, Inc App in a timely manner per company policy
Before any break or lunch is taken, check the sample supply and make sure all areas are properly stocked
Are responsible for a timely safe set up and break down of Road Show equipment each week
Will take part in job tasks alongside Brand Ambassadors including but not limited to; cooking, taking temperatures, stocking, cleaning, washing dishes, and maintaining equipment
Leads are responsible for; keeping accurate inventory of supplies, inventory of sellable products (IOH), samples, managing sign-in sheet, break schedules
Are accountable for the timely submission of all receipts and documentation to their FEM and the HSSG, Inc App
Will inspire maximum sales results during their events by encouraging and maintaining a focused high energy and dedicated staff
Train and manage Field Event Managers and Brand Ambassadors on HSSG, Inc supported brands

Requirements:
Three to five years sales or demo event experience a plus
Ability to lead , coach and train
Valid driver’s license and clean driving record
Strong communication skills
Good organizational skills
Highly Dependable and Responsible
Ability to work independently; imagination and creativity
Persistency and a desire to win
Outstanding negotiation skills
Ability to lift 40 lbs
Ability to stand for 10 hours
Ability to stoop, bend, reach, climb, and use manual dexterity
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