Assistant Director of Housekeeping
2 months ago
Job Number 24143203
Job Category Housekeeping & Laundry
Location The Ritz-Carlton Amelia Island, 4750 Amelia Island Parkway, Amelia Island, Florida, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? Y
Position Type Management
JOB SUMMARY
Assists in managing housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget. Responsible for inspecting areas of responsibilities and following up with a plan for improving results.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in housekeeping or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Managing Housekeeping Operations and Budgets
• Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises an effective inspection program for all guestrooms and public space.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
• Ensures all employees have proper supplies, equipment and uniforms.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
Conducting Human Resources Activities
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them.
• Schedule employees to business demands and for tracks employee time and attendance.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
• Observes service behaviors of employees and provides feedback to individuals.
• Ensures employee recognition is taking place on all shifts.
• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
• Participates in employee progressive discipline procedures.
• Review employee satsifaction results.
• Participates in interviewing and hiring of team members with the appropriate skills.
Ensuring Exceptional Customer Service
• Sets a positive example for guest relations.
• Participates in the development and implementation of corrective action plans to improve guest satisfaction.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
The salary range for this position is $58,000 to $73,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Bonus Eligible with Flexible Work Arrangement Options.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
-
Assistant Director of Housekeeping
1 month ago
Amelia Island, Florida, United States, 32034 Marriott Full timeAdditional Information Bonus Eligible with Flexible Work Arrangement OptionsJob Number 24143203Job Category Housekeeping & LaundryLocation The Ritz-Carlton Amelia Island, 4750 Amelia Island Parkway, Amelia Island, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? YPosition Type Management JOB SUMMARY Assists in managing...
-
Housekeeper for Assisted Living
6 days ago
Merritt Island, United States La Casa Assisted Living Full timeHousekeeper Job DescriptionWe are seeking a reliable and detail-oriented Housekeeper to join our team at La Casa Assisted Living. As a Housekeeper, you will play a vital role in maintaining a clean and comfortable environment for our residents.Responsibilities:Clean and disinfect resident rooms, common areas, and facilitiesDust, vacuum, and move light-weight...
-
Housekeeper for Assisted Living
1 week ago
Merritt Island, Florida, United States Innovation Senior Living, LLC Full timeHousekeeper Job DescriptionInnovation Senior Living, LLC is seeking a reliable and detail-oriented Housekeeper to join our team. As a Housekeeper, you will play a vital role in maintaining the cleanliness and comfort of our assisted living communities.Responsibilities:Clean and disinfect resident rooms, common areas, and facilitiesDust, vacuum, and move...
-
Housekeeping Assistant
5 days ago
Pine Island, Minnesota, United States Pine Haven Care Center Full timePine Haven Care Center: Housekeeping Aide PositionWe are seeking a highly motivated and detail-oriented individual to join our team as a Housekeeping Aide at Pine Haven Care Center. As a member of our Environmental Services team, you will play a critical role in maintaining a clean and welcoming environment for our residents.Job Summary:The Housekeeping Aide...
-
Housekeeper for Assisted Living
2 weeks ago
Merritt Island, Florida, United States Innovation Senior Living, LLC Full timeHousekeeper Job DescriptionInnovation Senior Living, LLC is seeking a reliable and detail-oriented Housekeeper to join our team. As a Housekeeper, you will be responsible for maintaining the cleanliness and organization of our senior living communities.Responsibilities:Clean and disinfect living areas, including dusting, vacuuming, and cleaning...
-
Housekeeping Assistant
2 days ago
Mercer Island, Washington, United States Aegis Living Full timeHousekeeper Opportunity at Aegis of Mercer IslandWe are seeking a reliable and detail-oriented Housekeeper to join our team at Aegis of Mercer Island. As a Housekeeper, you will play a vital role in maintaining the cleanliness and comfort of our residents' living spaces.Responsibilities:Clean and maintain resident rooms and common areasWash and provide clean...
-
Housekeeping Assistant
1 week ago
Pine Island, Minnesota, United States Pine Haven Care Center Full timeHousekeeping Aide Job DescriptionPine Haven Care Center is seeking a dedicated and detail-oriented Housekeeping Aide to join our team. As a Housekeeping Aide, you will play a vital role in maintaining a clean and welcoming environment for our residents.Responsibilities:Maintain the cleanliness of resident rooms, restrooms, support areas, and common...
-
Assistant Housekeeping Manager
4 weeks ago
Marco Island, Florida, United States Hilton Marco Island Resort and Spa Full timeJob Title: Assistant Housekeeping ManagerWe are seeking a highly skilled and experienced Assistant Housekeeping Manager to join our team at Hilton Marco Island Resort and Spa.Job Summary:The Assistant Housekeeping Manager will be responsible for overseeing the daily operations of the Housekeeping department, ensuring that all guest rooms and public spaces...
-
Housekeeping Assistant
6 days ago
Pawleys Island, South Carolina, United States Senior Living Communities Full timeHousekeeper Job SummaryWe are seeking a reliable and detail-oriented Housekeeper to join our team at Senior Living Communities. As a Housekeeper, you will be responsible for maintaining the cleanliness and sanitation of our campus, including common areas, homes, apartments, suites, and healthcare units.Key Responsibilities:Clean and sanitize common areas,...
-
Housekeeping Assistant
1 month ago
Mercer Island, Washington, United States Covenant Living Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Housekeeper to join our team at Covenant Living. As a Housekeeper, you will play a vital role in maintaining the cleanliness and organization of our campus, ensuring a safe and comfortable environment for our residents and staff.Key ResponsibilitiesPerform cleaning functions in assigned...
-
Housekeeping Assistant
6 days ago
Pawleys Island, South Carolina, United States Senior Living Communities Full timeHousekeeper Job SummaryWe are seeking a detail-oriented and organized Housekeeper to join our team at Senior Living Communities. As a Housekeeper, you will be responsible for maintaining the cleanliness and sanitation of our campus, including common areas, homes, apartments, suites, and healthcare units.Key Responsibilities:Clean and sanitize all areas of...
-
Housekeeping Assistant
4 weeks ago
Pawleys Island, South Carolina, United States Senior Living Communities Full timeHousekeeper Job SummaryWe are seeking a reliable and detail-oriented Housekeeper to join our team at Senior Living Communities. As a Housekeeper, you will be responsible for maintaining the cleanliness and sanitation of our campus, including common areas, homes, apartments, suites, and healthcare units.Key Responsibilities:Clean and sanitize all areas of the...
-
Housekeeping Assistant
4 weeks ago
Mercer Island, Washington, United States Covenant Living Communities Full timeJoin Our Team as a HousekeeperWe are seeking a reliable and detail-oriented Housekeeper to join our team at Covenant Living Communities. As a Housekeeper, you will play a vital role in maintaining the cleanliness and organization of our campus facilities.Key Responsibilities:Perform cleaning tasks in assigned areas, following established schedules and...
-
Housekeeping Assistant
2 weeks ago
Staten Island, New York, United States The W Management Group LLC Full timeHousekeeper Needed for Weekend ShiftsWe are seeking a compassionate and patient housekeeper to join our team at The W Group Assisted Living Company. As a housekeeper, you will be responsible for maintaining the cleanliness and organization of our facilities, including residents' rooms, laundry, restrooms, common areas, and offices.Responsibilities:Clean and...
-
Housekeeping Assistant
4 weeks ago
Mercer Island, Washington, United States Covenant Living Communities Full timeJoin Our Team as a HousekeeperWe are seeking a reliable and detail-oriented Housekeeper to join our team at Covenant Living Communities. As a Housekeeper, you will play a vital role in maintaining the cleanliness and organization of our campus, ensuring a comfortable and safe environment for our residents and staff.Key Responsibilities:Perform cleaning tasks...
-
Housekeeping Assistant
4 weeks ago
Mercer Island, Washington, United States Covenant Living Communities Full timeJoin Our Team as a HousekeeperWe are seeking a reliable and detail-oriented Housekeeper to join our team at Covenant Living Communities. As a Housekeeper, you will play a vital role in maintaining the cleanliness and organization of our campus facilities, ensuring a comfortable and safe environment for our residents and staff.Key Responsibilities:Perform...
-
Housekeeping Assistant
5 days ago
St. Simons Island, Georgia, United States UHS Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Housekeeper to join our team at Saint Simons By-The-Sea. As a Housekeeper, you will be responsible for maintaining the cleanliness and organization of patient rooms, offices, and public areas, ensuring a safe and risk-preventative environment for our patients and staff.Key...
-
Housekeeping Assistant
6 days ago
Staten Island, New York, United States Northwell Health Full timeHousekeeping Job DescriptionAt Northwell Health, we are seeking a skilled Housekeeping Worker to join our team. As a Housekeeping Worker, you will be responsible for maintaining a clean and safe environment for our patients, visitors, and staff.Key Responsibilities:Perform all cleaning functions following established procedures in a timely fashion.Use...
-
Housekeeping Assistant
10 hours ago
Staten Island, New York, United States The W Management Group LLC Full timeJob Summary:The W Group is seeking a compassionate and patient Housekeeping Assistant to join our team. As a Housekeeping Assistant, you will be responsible for maintaining the cleanliness and organization of our facilities, ensuring a high standard of quality and comfort for our residents.Responsibilities:Clean and tidy all areas, including residents'...
-
Housekeeping Assistant
4 weeks ago
Rock Island, Illinois, United States FRIENDSHIP MANOR INC Full timeJob SummaryFriendship Manor Inc. is seeking a dedicated and detail-oriented Housekeeping Aide to join our team. As a key member of our housekeeping staff, you will play a vital role in maintaining the cleanliness and comfort of our residents' living spaces.Key ResponsibilitiesClean and sanitize resident apartments, including floors, surfaces, bathrooms, and...