Program Manager/Business Solutions Architect Mindset

4 weeks ago


Detroit, United States Perficient, Inc. Full time

At Perficient you’ll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you’ll do it with cutting-edge technologies, thanks to our close partnerships with the world’s biggest vendors. Our network of offices across North America, as well as locations in India and China, will give you the opportunity to spread your wings, too.

 

We’re proud to be publicly recognized as a “Top Workplace” year after year. This is due, in no small part, to our entrepreneurial attitude and collaborative spirit that sets us apart and keeps our colleagues impassioned, driven, and fulfilled.

 

Perficient currently has a career opportunity for a Program Manager/Business Solutions Architect. NOTE: this position may be located in Dallas, Houston, Denever, Charlotte, Atlanta, Minneapolis or Detroit. 

 

The key to success is one's willingness to collaborate, engage as team players and closely partner with our clients. We take pride in sharing our clients’ visions and “side by side” approach while driving value and strategizing around their business obstacles or towards their goals. Our culture thrives on those who believe in internal and external engagement, relationship management, thought leadership, quality, and accountability. With few layers of management and a team-oriented culture, we collaborate as one, engage as one and win as one

Perficient is always looking for the best and brightest talent and we need you We’re a quickly growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands. You’ll work with the latest technologies, expand your skills, experience work-life balance, and become a part of our global community of talented, diverse, and knowledgeable colleagues.

Program Manager/Business Solutions Architect client delivery responsibilities include:

  • Serve as the accountable delivery lead for engagements (Management Consulting and multi-business unit engagements)
  • Develop an understanding of overall client strategy and how your role contributes to that strategy
  • Develop tools and frameworks to support alignment and decision making with the client
  • Develop/architect project approaches and solutions to achieve a client's desired outcome based on expertise
  • Demonstrate understanding of client’s business and technical environment that are a part of the project implementation
  • Facilitate client discussions to drive clarity and resolution. (e.g., requirement sessions, design reviews, etc.)​
  • Documents and understands client processes and requirements, identifies gaps, and contributes to deliverables
  • Actively engage in client sessions/discussions to capture key information and insights
  • Execute business analysis to comprehensively capture client's business priorities and challenges to identify opportunities
  • Analyze client information to comprehensively capture client's business priorities and challenges, identify opportunities, and develop insights and deliverables (process map, gap assessment, requirements, prioritization matrix)
  • Develop future state business models to support project initiatives that drive business value
  • Communicate concisely and clearly to clients ensuring opportunities and challenges are addressed in a timely manner
  • Translate client’s business needs into business requirements, use cases, and systems interaction diagrams
  • Demonstrate project implementation competency using project management tools and resources
  • Utilize best practices to design and deploy future state business models and initiatives that drive business value
  • Utilize collaboration tools such as SharePoint, Teams, Confluence, JIRA, etc.
  • Anticipate client needs to provide client what they need when they need it

 

Program Manager/Business Solutions Architect solution development and sales support responsibilities include:

 

  • Build client relationships and opportunities through proactive account management and effective project delivery
  • Participate in internal knowledge capital and/or offerings development​
  • Ensure a good understanding of the sales cycle and participation in proposals to expand / identify new work
  • Utilize area of expertise to identify and support opportunities (Pre-Sales / Sales Support - Proposal and RFP Response)
  • Develop relationship plans to grow current and targeted accounts
  • Develop/architect project approaches and solutions to achieve a client's desired outcome using functional and/or industry expertise

 

  • Ability to manage large, cross-functional, and complex project engagements
  • Executive presence and facilitation
  • Demonstrated business process architecture expertise, thought leadership, and delivery
  • Demonstrated leader with a positive attitude and learning mindset
  • Desire to continue to develop functional and/or industry areas of interest (e.g., operations, IT finance/accounting, HR, PMO)
  • Ability to create and deliver business strategies and drive solutions for client’s opportunities and challenges
  • Confidence and conviction when presenting to executive sponsors, internal stakeholders, and the project team
  • Desire to participate in internal business unit optimization efforts
  • Experience mentoring consultants and establishing career growth plans
  • Excellent Excel and PowerPoint skills
  • Great organizational, planning and prioritization skills
  • Flexibility to travel to client or Perficient locations

Education / Experience

  • Bachelor's Degree required
  • MBA preferred 
  • Minimum of 10 years consulting or business operations experience required
  • Scrum, SAFe, PMP, Six Sigma Certifications preferred

 

The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $81,978 to $178,090. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential equity or variable bonus programs. Information regarding the benefits available for this position are in this benefits overview.

 

Applications will be accepted until the position is filled or the posting is removed.


WHO WE ARE

Perficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers’ expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients – the world’s largest enterprises and biggest brands succeed.

 

WHAT WE BELIEVE

At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you’ll become part of something truly special.

We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We’re committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we’re not done yet.

Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.

 

Disability Accommodations:

Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.

 

Disclaimer:  The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification.  Management retains the discretion to add or change the duties of the position at any time. 

#LI-SH1

 



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