Claims Property Team Manager

3 weeks ago


St Louis, United States AAA Missouri Full time
Claims Property Team Manager

AAA has a constantly growing membership; we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization.  You will find that being part of a very successful team is extremely rewarding. If you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come to the right place.

In this position you will manage & coordinate a claims team to ensure cost control, appropriate loss payment, staffing, performance measurement & continuous improvement. Ensure compliance, Exchange policies, procedures, & legal & regulatory responsibilities. Communicate Corporate, Unit and Team goals with direct reports and reinforce/monitor behavior that further technical and customer service performance expectations. Ensure effective communication by the unit management team with internal & external customers, communicate & interact with a variety of individuals to address customer services issues in prompt & professional manner.

This position will also manage a homeowner field team in multiple states.  Travel will be required.

What you bring:

  • Bachelor's degree (4 year) or commensurate experience highly desirable.

  • Technical experience through 5 to 10 years of claims experience preferred.

  • Strong organizational skills required as well as the ability to multitask

  • Must be able to delegate and oversee projects and assignments to other employees as directed

  • Must know or quickly learn corporate policies, procedures and guidelines in many areas and be familiar with various functions within the club.

  • Planning and delegation (oral and written).

  • Strong communication skills are a must, as well as excellent interpersonal skills and can effectively lead change.

What’s in it for me?

  • A career with growth potential.

  • Our comprehensive and employee centric training provides training programs to help employees acquire various skills necessary to do their jobs and to support career development.

  • The satisfaction of knowing you provide a meaningful service to our insured’s’ who rely on you for assistance.

Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts (membership, insurance, travel, entertainment, services and more)

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer



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