Access Coordinator

3 months ago


Wilmington, United States ChristianaCare Full time

Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare

ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of “America’s Best Hospitals by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition®.

Primary Function:

ChristianaCare is currently seeking a Access Coordinator in Admitting at our Avenue North location in Wilmington, DE to promote patient and physician satisfaction through proactive patient access activities. The schedule is 8:00am-4:30pm. This position collaborates with physicians/offices, patients and interdepartmental staff to ensure a seamless delivery of patient care and appropriate fiscal management of the encounter.

Principal Duties and Responsibilities:

  • Performs daily operational activities (registration/verification) as associated with accurately and efficiently managing patient encounters

  • Registration of encounters as dictated to meet the clinical/fiscals need of the patient and institution

  • Determine and process payment of guarantor co-pay/deductibles per benefit plan

  • Maintains a solid working knowledge base of third-party specifics relative to area of practice

  • Coordinates patient care activities with insurance companies, care managers and physician office staff to minimize financial risk and maximize delivery of patient care

  • Reports any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors in a timely manner

Education and Experience Requirements:

  • Associate degree in Business/Medical related field preferred

  • Two years experience in a medical, financial or marketing institution preferred

  • An equivalent combination of education and experience may be substituted

Christianacare Offers:

  • Full Medical, Dental, Vision, Life Insurance, etc.

  • 403(b) with company match

  • Generous paid time off

  • Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more


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