Assistant Food and Beverage Operations Manager

3 weeks ago

Palm Desert, United States Marriott Full time
Additional Information
Job Number24203304
Job CategoryFood and Beverage & Culinary
LocationJW Marriott Desert Springs Resort & Spa, 74-855 Country Club Drive, Palm Desert, California, United States, 92260VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Assists with supervising food and beverage/culinary daily operations. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Ensures standards and legal obligations are followed.

 

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

 

CORE WORK ACTIVITIES

Assisting in Managing Day-to-Day Operations

• Assists in the ordering of F&B supplies, cleaning supplies and uniforms.

• Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures.

• Supports and supervises an effective monthly self inspection program.

• Operates all department equipment as necessary and reports malfunction.

• Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Celebrates and fosters decisions that result in successes as well as failures.

• Communicates areas that need attention to staff and follows up to ensure understanding.

• Coordinates cleaning program in all F&B areas (including General clean), identifying trends and making recommendation for improvements.

• Follows property specific second effort and recovery plan.

• Stays readily available/ approachable for all team members.

• Demonstrates knowledge of the brand specific service culture.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Serves as a role model to demonstrate appropriate behaviors.

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Takes proactive approaches when dealing with guest concerns.

• Sets a positive example for guest relations.

• Stays readily available/ approachable for all guests.

• Reviews comment cards and guest satisfaction results with employees.

• Responds in a timely manner to customer service department request.

Additional Responsibilities

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Performs hourly job function if necessary.

• Extends professionalism and courtesy to team members at all times.

• Comprehends budgets, operating statements and payroll progress report.

 

The hourly pay range for this position is $26.44 to $32.69. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. 

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.   JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Assistant Food and Beverage Operations Manager

    3 weeks ago

    PALM DESERT, United States Marriott Full time

    Additional InformationJob Number24203304Job CategoryFood and Beverage & CulinaryLocationJW Marriott Desert Springs Resort & Spa, 74-855 Country Club Drive, Palm Desert, California, United States, 92260VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Management JOB SUMMARY Assists with supervising food and beverage/culinary daily operations....

  • Food and Beverage Operations Director

    3 weeks ago

    Palm Desert, California, United States Marriott Full time

    As a seasoned professional in the hospitality industry, you will play a pivotal role in overseeing the daily operations of our food and beverage department. With a strong focus on delivering exceptional guest experiences, you will lead a team of dedicated individuals to ensure that every interaction is nothing short of outstanding.This is an exciting...

  • Lead Operations Manager

    3 weeks ago

    Palm Desert, California, United States Marriott Full time

    Marriott Hotels is a leader in the hospitality industry, striving to elevate the art of service. As an Assistant Food and Beverage Operations Manager, you will be part of a global team dedicated to providing exceptional customer experiences.">Job Summary: Assist in supervising daily food and beverage operations to ensure guest satisfaction while maintaining...

  • Food and Beverage Cashier

    3 months ago

    Palm Desert, United States Chaparritos Grill Full time

    Job DescriptionJob DescriptionResponsible for working with partners to oversee busy food truck business.Coordinate with Assistant Manager for scheduling, staffing, ordering, and reporting all business activities.Monitor sales, social media, and overall daily business activities.Work with Partners to ensure food truck meets all regulations and guidelines at...

  • Executive Food and Beverage Director

    2 weeks ago

    Palm Desert, California, United States Oak View Group Full time

    Job OverviewThe Executive Food and Beverage Director is a senior leadership position responsible for overseeing the food service operations at our venues. This role requires a high level of expertise in managing day-to-day business operations, generating revenue, and ensuring compliance with relevant laws and regulations.ResponsibilitiesDevelop and implement...

  • Food Service Operations Manager

    2 weeks ago

    Palm Desert, California, United States Chaparritos Grill Full time

    Job OverviewWe are seeking an experienced Food Service Operations Manager to oversee the daily operations of our food truck business in the Coachella Valley.The ideal candidate will have a strong background in food service management, excellent communication skills, and the ability to work effectively in a fast-paced environment.This is a unique opportunity...

  • Food & Beverage Purchaser

    4 weeks ago

    Palm Desert, United States Marriott International, Inc Full time

    Additional InformationPay: $21.00/hour, Full-time, Purchasing DepartmentJob Number24200318Job CategoryProcurement, Purchasing, and Quality AssuranceLocationJW Marriott Desert Springs Resort & Spa, 74-855 Country Club Drive, Palm Desert, California, United States, 92260VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY...

  • Food and Beverage Assistant Manager

    4 weeks ago

    Palm Coast, Florida, United States Hammock Beach Resort Full time

    Job SummaryThe Food and Beverage Assistant Manager is responsible for ensuring attentive, friendly, and courteous service in all F&B Outlets, Room Service, Lounge, and Banquets while maintaining adherence to budgeted payroll and overhead costs.Key ResponsibilitiesAssist in ensuring the delivery of exceptional guest service experiences.Manage and maintain a...

  • Food and Beverage Coordinator

    1 month ago

    Palm Beach Gardens, United States Christ Fellowship Full time

    JOB SUMMARY: The Food and Beverage Coordinator at Christ Fellowship Church gets to create the optimal environment for people to come and enjoy our cafe area. Not only does this role lead in creating the space for enjoying food and beverage, but also gets to build up and lead the team of volunteers who will be helping lead this environment. JOB DUTIES: In...

  • Food and Beverage Coordinator

    1 month ago

    Palm Beach Gardens, United States Christ Fellowship Full time

    JOB SUMMARY: The Food and Beverage Coordinator at Christ Fellowship Church gets to create the optimal environment for people to come and enjoy our cafe area. Not only does this role lead in creating the space for enjoying food and beverage, but also gets to build up and lead the team of volunteers who will be helping lead this environment. JOB DUTIES: In...

  • Food & Beverage Purchaser

    4 weeks ago

    Palm Desert, United States Marriott International, Inc Full time

    Additional InformationPay: $21.00/hour, Full-time, Purchasing DepartmentJob Number24200318Job CategoryProcurement, Purchasing, and Quality AssuranceLocationJW Marriott Desert Springs Resort & Spa, 74-855 Country Club Drive, Palm Desert, California, United States, 92260VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY...

  • Food & Beverage Purchaser

    4 weeks ago

    Palm Desert, United States Marriott International, Inc Full time

    Additional InformationPay: $21.00/hour, Full-time, Purchasing DepartmentJob Number24200318Job CategoryProcurement, Purchasing, and Quality AssuranceLocationJW Marriott Desert Springs Resort & Spa, 74-855 Country Club Drive, Palm Desert, California, United States, 92260VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY...

  • Food & Beverage Purchaser

    4 weeks ago

    Palm Desert, United States Marriott International, Inc Full time

    Additional InformationPay: $21.00/hour, Full-time, Purchasing DepartmentJob Number24200318Job CategoryProcurement, Purchasing, and Quality AssuranceLocationJW Marriott Desert Springs Resort & Spa, 74-855 Country Club Drive, Palm Desert, California, United States, 92260VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY...

  • Food and Beverage Service Expert

    2 weeks ago

    Palm Springs, California, United States Parker Palm Springs, LLC Full time

    Parker Palm Springs, LLC seeks a highly skilled Food and Beverage Service Expert to join our team. With an exciting restaurant opening, we need your fine dining talent to provide exceptional service to our guests.Job DescriptionThis role is designed for those who are passionate about delivering top-notch customer experiences in a fast-paced environment. As a...

  • Resort Manager

    3 weeks ago

    Palm Desert, United States SkyBridge Luxury & Associates Full time

    SkyBridge Luxury & Associates is proud to partner with an ultra-luxury resort in the Palm Springs area to source a dynamic and experienced Resort Manager. This role is pivotal to maintaining the highest standards of service and operations, ensuring an unparalleled guest experience that aligns with the property’s prestigious reputation.Position OverviewThe...

  • Resort Manager

    3 weeks ago

    Palm Desert, United States SkyBridge Luxury & Associates Full time

    SkyBridge Luxury & Associates is proud to partner with an ultra-luxury resort in the Palm Springs area to source a dynamic and experienced Resort Manager. This role is pivotal to maintaining the highest standards of service and operations, ensuring an unparalleled guest experience that aligns with the property’s prestigious reputation.Position OverviewThe...

  • Food & Beverage Purchaser

    4 weeks ago

    Palm Desert, California, 92260, Riverside County, CA, United States Marriott International, Inc Full time

    Additional InformationPay: $21.00/hour, Full-time, Purchasing DepartmentJob Number24200318Job CategoryProcurement, Purchasing, and Quality AssuranceLocationJW Marriott Desert Springs Resort & Spa, 74-855 Country Club Drive, Palm Desert, California, United States, 92260VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY...

  • Hotel Operations Director

    3 weeks ago

    Palm Desert, California, United States SkyBridge Luxury & Associates Full time

    About the RoleAs Hotel Operations Director at SkyBridge Luxury & Associates, you will be responsible for overseeing the daily operations of an ultra-luxury resort in the Palm Springs area. This pivotal role requires a dynamic and experienced leader to maintain the highest standards of service and operations, ensuring an unparalleled guest experience that...

  • Assistant Food

    1 month ago

    Palm Springs, United States Parker Palm Springs Full time

    JOB PURPOSE: This position is responsible for managing the outlets. ESSENTIAL FUNCTIONS: Develop, implement and maintain quality standards for restaurants, including supervision and direction of F&B service staff. Ensure excellent customer service. Monitor staff that all operating standards are met and obtained. Maintain proper inventory levels of all...

  • Server Assistant

    2 weeks ago

    Palm Desert, California, United States Outback Steakhouse Full time

    Job DescriptionWe are seeking a highly motivated and dedicated individual to join our team as a Server Assistant at Outback Steakhouse.Responsibilities:Bussing, cleaning, and resetting tables to ensure exceptional guest experience.Promoting food and drink menu items through general knowledge and upselling techniques.Answering phones in a prompt and...