Assistant Manager

3 months ago

Charlotte, United States Snooze Full time

Snooze – Who are we?

Morning people Yes, we are those people. We are a full-service breakfast restaurant, and we want each morning to feel like your weekend and happy hour rolled into one — no matter which side of noon it’s on. We’re the place where you can be you, and where our regulars are anything but. Everyone’s welcome at our table because the same goes for our people as it does for our dishes: the unexpected twists are what makes them so special.


The Assistant General Manager Role at Snooze

As second in command in the Front of House (FOH), the Assistant General Manager (AGM) plays a key role in ensuring that Snooze culture shines bright in all aspects of the business. You must hold vital our beliefs in Craveable food and beverage, fun ambiance and exceptional service. The AGM controls daily and weekly operations by overseeing and coordinating the planning, organization, training and leadership necessary to achieve our objectives. Despite core focuses being in the FOH, the AGM is responsible for providing leadership and culinary expertise within all restaurant operations goals. These goals range from sales, operational costs, Snoozer retention, food and beverage quality, cleanliness and sanitation, sustainability and most importantly, guest service and satisfaction.

 

The Benefits 
At Snooze, we not only want to pay you for the great work you do each and every day, but we also want to help you take care of yourself and your family. Below is a breakdown of a few benefits Snooze offers for this position.

  • No late nights—you’ll be home by dinner time every night  
  • Weekly pay and competitive hourly rates
  • Competitive Basic Health, Dental, Visions, Pet, and Accident Insurance Plans
  • Employer-paid Short Term Disability and Life Insurance Plans
  • 401k/Roth 401k Plans
  • Unlimited affordable Telehealth program
  • 120 Hours (15 days) of vacation time accrued per year and paid at a regular rate
  • 40 Hours (5 days) of paid sick time paid at regular rate per year
  • Four (4) Paid Holidays- Closed Thanksgiving and Christmas Day to spend time with family and friends
  • 8 Hours (1 day) of paid community volunteer time paid at regular rate per hour
  • 100% paid meal benefits
  • Other benefits include potential field trips, community engagement, personal and professional growth, and advancement opportunities.
  • Unlimited dance parties


The Position Specifics

  • Completely understand all Snooze policies, procedures, standards, specifications, guidelines and expectations.
  • Ensure that all Guests feel welcome and are given responsive, friendly, courteous and exceptional service.
  • Be a role model, facilitator, and able Snoozer in nearly all hourly positions in the Heart of House (Kitchen) and Front of House roles.
  • Monitor and evaluate food and beverage quality to ensure that all items meet Snooze's standards for taste, presentation, and temperature before they are served to guests.
  • Achieve Snooze objectives in sales, service, safety and sanitation, facility maintenance and food and beverage quality by effectively training Snoozers and providing a positive, productive working environment.
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with Snooze policies and procedures.
  • Assist the management team in making employment and termination decisions including interviewing, hiring, training, evaluating, reviewing, and coaching Snoozers as appropriate.
  • Continually strive to develop all hourly Snoozers in managerial and professional skills, building Snooze’s future leadership.
  • Assist the General Manager and Head Chef in preparing all required paperwork, including inventory, par sheets, ordering, forms, reports, performance reviews and schedules.
  • Be prepared to control and monitor the purchasing, receiving, inventory, and cost management of all food and beverage products.
  • Control labor cost by assisting in scheduling based upon forecasted sales, positions needed, and proper time management.
  • Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of Snooze policies, rules and procedures.
  • Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and Guests.
  • Facilitate the flow of service from the kitchen to the Front of House with the capability of running the Expo window while adhering to Snooze ticket time standards.
  • Support with opening and closing procedures of the Front of House and Heart of House (Kitchen) following Snooze’s “Open to Close” guidelines.
  • Identify and recruit outstanding talent by conducting effective and fair interviews to elevate and build Snooze’s team of hourly talent.
  • Help to create a fun, safe and rewarding work environment for all Snoozers.


Is this the role for you?

Assistant General Managers at Snooze...

  • Must be 21 years of age and authorized to work in the United States
  • Have knowledge of food, beverage, and service, generally involving 2+ years of restaurant-related experience in an hourly or managerial position.
  • Possess excellent basic math skills and can operate a cash register and Point of Sale system. Must also be able to communicate and understand the predominant language(s) of the restaurant’s trading area.
  • Be able to work in a standing position for long periods (up to 10 hours) and be able to reach, bend, stoop, and frequently lift a maximum of 50 pounds.
  • Must have the stamina to work 45 to 55 hours per week.


Let’s talk about safety

Your safety is our #1 priority. Because of that, it is every Snoozer’s responsibility to ensure cleanliness, sanitation, and safety within our restaurants. We hold both Snoozers and guests accountable to our Safety Guidelines. We require daily wellness checks from all Snoozers and are committed to a safe working environment.

Snooze is an Equal Opportunity Employer

  • Assistant Manager

    3 weeks ago

    Charlotte, United States Links Car Wash Full time

    Job DescriptionJob DescriptionWe are seeking a highly motivated and experienced individual to join our team as an Assistant Manager. As an Assistant Manager, you will play a crucial role in supporting the overall operations and management of our car wash facility. You will assist the Site Manager in overseeing daily operations, ensuring excellent customer...

  • Assistant Manager

    4 weeks ago

    Charlotte, United States Hibbett Retail, Inc. Full time

    01493 Charlotte, NC LE_301 Hibbett Retail, Inc. Hourly: $12.00 - $15.00 Job Title: Assistant Manager Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager SUMMARY The Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods...

  • Assistant Manager

    4 weeks ago

    Charlotte, United States Flying Biscuit Cafe Full time

    The Assistant Manager is a lively, hospitality-driven individual with an ambition towards overall general management. The Assistant Manager is knowledgeable in food & beverage trends; supports the General Manager in maintaining thriving teams; and engages guests with a focus on strengthening sales. Requirements: State Issued Driver's License and Reliable...

  • Assistant Management Associate

    3 weeks ago

    Charlotte, United States TK Promotions Inc Full time

    TK Promotions is on track to become one of the premier marketing and sales firms in the Charlotte area. With these high expectations comes a need for strong leadership and management, so we’re actively searching for an Assistant Management Associate to assist our marketing and sales team. Our in-house executive team leads a strong core, but due to the...

  • Assistant Store Manager

    2 weeks ago

    Charlotte, United States Family Dollar Full time

    Now hiring Assistant Store Managers in the Charlotte area! Now is a great time to join our stable and growing company. This is an amazing opportunity to build a limitless career. Most of our leadership positions are promoted internally.General Summary: As a Family Dollar Assistant Store Manager, you will be responsible for providing exceptional service to...

  • Property Management Assistant

    2 weeks ago

    charlotte, United States TRC Talent Solutions Full time

    Property Management AssistantEstablished property management company is seeking a Property Management Assistant on a contract basis for their Uptown Charlotte office. You will provide support to property management, facilitate resolution of tenant requests, assist with lease administration.Responsibilities of the Property Management Assistant:Provide...

  • Property Management Assistant

    2 weeks ago

    Charlotte, United States TRC Talent Solutions Full time

    Property Management AssistantEstablished property management company is seeking a Property Management Assistant on a contract basis for their Uptown Charlotte office. You will provide support to property management, facilitate resolution of tenant requests, assist with lease administration.Responsibilities of the Property Management Assistant:Provide...

  • Property Management Assistant

    2 weeks ago

    Charlotte, United States TRC Talent Solutions Full time

    Property Management AssistantEstablished property management company is seeking a Property Management Assistant on a contract basis for their Uptown Charlotte office. You will provide support to property management, facilitate resolution of tenant requests, assist with lease administration.Responsibilities of the Property Management Assistant:Provide...

  • Assistant Branch Manager

    4 days ago

    Charlotte, United States Orion Talent Full time

    Description Orion Talent, the nation's largest military recruiting firm, is currently recruiting transitioning or former military professionals for Assistant Branch Manager positions with a wholesale cash and carry foodservice supplier, serving independent foodservice operators, consisting primarily of caterers, pizzerias, restaurants, and delicatessens....

  • Assistant Store Manager

    2 weeks ago

    Charlotte, United States Family Dollar Full time

    Now hiring Assistant Store Managers in the Charlotte area! Now is a great time to join our stable and growing company. This is an amazing opportunity to build a limitless career. Most of our leadership positions are promoted internally.Family Dollar Managers:Provide leadership, sales management and customer service in all aspect of managing a Family Dollar...

  • Assistant Property Manager

    1 month ago

    charlotte, United States Morrow & Associates Full time

    We’re hiring an Assistant Property Manager on behalf of our client who is an actively growing developer/owner/operator of class A commercial properties, nationally. They are looking for an Assistant Property Manager to join their growing team in Charlotte, NC.Ideal Candidate:1-3 years commercial office and/or retail experience.Proficient in Microsoft...

  • Assistant Property Manager

    1 month ago

    charlotte, United States Morrow & Associates Full time

    We’re hiring an Assistant Property Manager on behalf of our client who is an actively growing developer/owner/operator of class A commercial properties, nationally. They are looking for an Assistant Property Manager to join their growing team in Charlotte, NC.Ideal Candidate:1-3 years commercial office and/or retail experience.Proficient in Microsoft...

  • Assistant Property Manager

    1 month ago

    Charlotte, United States Morrow & Associates Full time

    We’re hiring an Assistant Property Manager on behalf of our client who is an actively growing developer/owner/operator of class A commercial properties, nationally. They are looking for an Assistant Property Manager to join their growing team in Charlotte, NC.Ideal Candidate:1-3 years commercial office and/or retail experience.Proficient in Microsoft...

  • Assistant Property Manager

    1 month ago

    Charlotte, United States Morrow & Associates Full time

    We’re hiring an Assistant Property Manager on behalf of our client who is an actively growing developer/owner/operator of class A commercial properties, nationally. They are looking for an Assistant Property Manager to join their growing team in Charlotte, NC.Ideal Candidate:1-3 years commercial office and/or retail experience.Proficient in Microsoft...

  • Assistant Portfolio Manager

    4 weeks ago

    Charlotte, United States Invitation Homes Full time

    Who We Are Invitation Homes is a team of more than 1,400 associates who come from all walks of life. We call different communities "home." But our shared values bind us together. Invitation Homes is a place where possibility lives. The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals. Together, our dedicated...

  • Assistant Property Manager

    2 months ago

    Charlotte, United States Avenue5 Full time

    Assistant Property Manager Charlotte, NC Office and Leasing Full Time 694867 Unlock your potential with Avenue5 Residential. Your ideas. Your development. Your experience. We take care of you, so you can take care of our residents, properties and clients. Property management may be our business, but people are our passion. Empowering...

  • Restaurant Assistant Manager

    1 week ago

    Charlotte, United States Zaxby's Full time

    Annual Bonus Potential (Paid Quarterly): Up to 12% of annual earningsAs the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are...

  • Restaurant Assistant Manager

    1 week ago

    Charlotte, United States Zaxby's Full time

    Annual Bonus Potential (Paid Quarterly): Up to 12% of annual earningsAs the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Assistant Managers are...

  • Assistant Office Manager

    3 weeks ago

    Charlotte, United States Elite Touch Cleaning Services, Inc Full time

    About the Organization Elite Touch Cleaning Services is a minority-owned commercial cleaning company with more than 30 years of collective experience. Proudly serving the Charlotte metro area, the team at Elite Touch Cleaning Services is dedicated to creating long-term relationships with our clients and employees, by providing the highest standard of...

  • Assistant Office Manager

    3 weeks ago

    Charlotte, United States Elite Touch Cleaning Services, Inc Full time

    About the Organization Elite Touch Cleaning Services is a minority-owned commercial cleaning company with more than 30 years of collective experience. Proudly serving the Charlotte metro area, the team at Elite Touch Cleaning Services is dedicated to creating long-term relationships with our clients and employees, by providing the highest standard of...